Dimensions of Communication Flashcards

1
Q

what are the caused of miscommunication communication breakdown? (2)

A

(1) the lack of awareness of the dimensions of communication

(2) influences of culture and gender

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2
Q

the smallest unit of speech distinguishing one word

A

phoneme

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3
Q

the smallest unit of meaning in a language

A

morpheme

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4
Q

the arrangement of words in sentences, clauses, and phrases, and the study of the formation of sentences

A

syntax

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5
Q

give an example of verbal dimension

A
  • use of language and words that are chosen
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6
Q

verbal and nonverbal dimensions must be what?

A

verbal and nonverbal dimensions must be used together to clearly impart the message

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7
Q

misunderstanding occurs when?

A

misunderstanding occurs when the words contradict actions

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8
Q

give an example of nonverbal dimension

A

facial expressions, gestures, and bodily movements

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9
Q

give examples of oral dimensions

A
  • spoken communication
  • delivering the words
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10
Q

give an example of written dimension

A
  • transcript of thoughts and ideas
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11
Q

give an example of formal dimension

A

meticulous observation of appropriateness in dress, language, and setting

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12
Q

give an example of informal dimension

A

it uses a more casual approach with no regard for the formalities

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13
Q

what is Formal and Informal Dimensions?

A

the factors that may or may not highlight traditional and conventional communication

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14
Q

what is (2) Intentional and Unintentional Dimensions?

A
  • there is an intention when people communicate
  • every message has an unintended meaning
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15
Q

what is the verbal dimensions for influence of the CULTURE on the dimensions of communication?

A

edit

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16
Q

what are (4) the nonverbal dimensions for influence of the CULTURE on the dimensions of communication?

A
  • courtesy culture
  • looking down = respect
  • avoiding looking at people in the eye = cheating
  • teacher’s chair is higher = authority inside the classroom
17
Q

what are the (3) oral and written dimensions in influence of the CULTURE on the dimensions of communication?

A
  • misunderstanding occurs when oral and written messages are not in agreement
  • Filipinos beat around the bush (to talk about lots of unimportant things because you want to avoid talking about what is really important)
  • Westerns are more direct
18
Q

what are the (3) formal and informal dimensions in influence of the CULTURE on the dimensions of communication?

A
  • knowing the formal and informal dimensions helps one act accordingly in the preparation of the message and in responding to it
  • speaker at a program = casually dresses (Filipinos live in a communal family)
  • student speaking in front of a principal = formal (not calling his/her first name)
19
Q

what are the (2) intentional and unintentional dimensions in influence of the CULTURE on the dimensions of communication?

A
  • Westerners would clarify any miscommunication right away and ask what went wrong (they are DIRECT people)
  • Filipinos act as nothing happened
20
Q

what are the (5) Verbal or Nonverbal Dimensions in influence of the GENDER on the dimensions of communication?

A
  • men thinks they should be ‘macho’ in language and action
  • men are assertive and expected to be understood
  • women are expected to be non-confrontational and soft in their language
  • women are supposed to talk only about certain topics that are within the world of women

NOW: people are hardly constrained by such attitudes

21
Q

what is the Oral and Written Dimensions in influence of the GENDER on the dimensions of communication?

A

written messages by Filipino women are supposed to be indirect and circuitous (times of Maria Clara)

22
Q

what are the (4) Formal and Informal Dimensions in influence of the GENDER on the dimensions of communication?

A

how does a person dress for a talk during a job interview?

  • men: they may get away with wearing jeans
  • women: expected to do corporate attires
  • formal: miss, mrs. sir, ma’am
  • informal: ate and kuya
23
Q

what are the (2) Intentional and Unintentional Dimensions in influence of the GENDER on the dimensions of communication?

A
  • Filipinos loves to smile
    • smiling during exam
    • smiling during interrogation
  • what you do/say may be misconstrued. (misunderstood, misinterpreted)
24
Q

what are the four (4) Dimensions of Communication?

A
  • Verbal and Non-verbal Dimensions
  • Oral and Written Dimensions
  • Formal and Informal Dimensions
  • Intentional and Unintentional Dimensions