Discovering Insights Flashcards

1
Q

The _____ begins with a set of research goals that clarifies the direction of the research and identifies a problem the brand wants to fix.

A

Market Research Process

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2
Q

____ refers to information that exists already which was probably gathered for another purpose.

A

Secondary Data

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3
Q

____ involves conducting studies that help answer the remaining questions.

A

Primary Data

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4
Q

Market Research Process

A
  • Define the problem and objectives
  • Develop the research questions
  • Determine the research design
  • Identify secondary sources
  • Plan primary research
  • Sample and collect data
  • Analyze Data
  • Report results, conclusions, and recommendations
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5
Q

___ is a comprehensive research document that guides a company’s strategy planning, implementation, and evaluation process.

A

Situation Analysis

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6
Q

Sources of information for a situation analysis

A
  • Industry Data
  • Market Segmentation
  • Current Marketing Strategies
  • Digital Strategies
  • Brand Communications
  • Social Media Strategy
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7
Q

The process of collecting information by scanning information on social media sites.

A

Social Media Listening

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8
Q

Social Media Listening Insights

A
  1. Evaluate brand sentiment
  2. Monitor competitors
  3. Track trends
  4. Analyze keywords
  5. Identify bloggers
  6. Determine site analytics
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9
Q

___ refers to how people feel about a brand, typically ranging from positive to negative.

A

Brand Sentiment

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10
Q

____ is where a person can input a sentence and the system will analyze it to determine whether the statement is positive, negative, or neutral.

A

Sentiment Analysis

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11
Q

____ is where a sentence will be analyzed to determine whether the person who wrote it intends to make a purchase.

A

Intention Analysis

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12
Q

___ is a technique that researchers have used to examine the behavior of consumer tribes and how they affect brand strategy.

A

Netnography

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13
Q

___ is when researchers deeply analyze consumers by interviewing them in their personal spaces, asking them questions about their lives as expressed by their individual environments, their possessions, and homes.

A

Ethnography

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14
Q

Mobile is increasingly becoming a venue for conducting market research is known as ____.

A

Mobile Research (M-Commerce)

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15
Q

___ is a qualitative research method that is used to judge information.

A

Content Analysis

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16
Q

The degree to which the judges agree is known as ____.

A

Inter-Rater Reliability