Diversity Flashcards
The underlying goal of managing diversity is to:
treat all people the same.
realize improved immigration figures.
increase the numbers of minorities in business.
enhance organizational cohesiveness.
understand and value employee differences.
understand and value employee differences.
According to the Americans with Disabilities Act, a disability is best defined as:
- a physical or mental impairment that substantially limits a major life activity.
- an inability to perform a particular task due to lack of knowledge and experience.
- the contraction of a disease that is contagious or epidemic.
- a disabling condition that results in a lower life expectancy.
- a physical impairment resulting from a hazardous work environment.
a physical or mental impairment that substantially limits a major life activity.
Which of the following is a challenge faced by organizations when managing a diverse workforce?
- Inability to attract and retain motivated employees
- Inability to leverage creativity and innovation
- Decreasing organizational flexibility
- Lack of perspective on a differentiated market
- Lack of cohesiveness
Lack of cohesiveness
One consequence of a rapidly _____ workforce is a tremendous loss of expertise.
growing diversifying specializing aging displacing
aging
Organizations should ensure that their performance appraisal and reward systems reinforce the importance of effective diversity management
as a form of _____ for managers.
career development reduced supervision accountability skill building awareness building
accountability
Which of the following is a benefit of diversity in work teams that leads to creativity and innovation?
Higher cohesiveness Engaging in traditional practices Increased groupthink Lower levels of tension Broader base of experience
Broader base of experience
Which of the following is an advantage of managing a diverse workforce?
Effective communication and feedback
Higher levels of cohesiveness
Increasing organizational rigidity
Presence of unexamined assumptions and viewpoints
Ability to attract and retain motivated employees
Ability to attract and retain motivated employees
Which of the following is a characteristic of monolithic organizations?
Highly homogeneous High levels of conflict Flexible power structures Synergistic environments Informal integration
Highly homogeneous
Due to personal filters and distortions, group members often _____ their “different” colleagues rather than accurately perceiving and evaluating
those individuals’ contributions, capabilities, aspirations, and motivations.
leverage correct disregard objectify stereotype
stereotype
To help minorities and women enter the informal network that provides exposure to top management, many companies have implemented
formal:
- systems accommodation.
- diversity training.
- recruitment efforts.
- diversity targets.
- mentoring programs.
mentoring programs.
When unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance or creating an intimidating or offensive work atmosphere, it is known as:
- an occupational hazard.
- glass ceiling.
- quid pro quo harassment.
- performance reciprocity.
- hostile environment.
hostile environment.
Which of the following terms refers to all kinds of differences, such as differences in gender, race, age, nationality, and religious affiliation?
Homogeneity Contiguity Diversity Miscellany Ethnicity
Diversity
Which of the following is an example of quid pro quo sexual harassment?
- A supervisor recommends that a subordinate wear more revealing clothing at work.
- A supervisor denies a raise to a subordinate for failing to go out on a date.
- A supervisor breaks off a lengthy relationship with a subordinate.
- A supervisor displays what some subordinates feel is pornography in his workspace.
- A supervisor habitually calls all female employees sweetie or honey.
A supervisor denies a raise to a subordinate for failing to go out on a date.
Typically, diversity training has two components: awareness building and _____.
team building job sharing self-esteem building skill building on-the-job training
skill building
Diversity can be a powerful tool for building competitive advantage in several ways, such as by helping companies attract and retain motivated
employees and:
- protecting the firm from market volatility.
- allowing people to customize their benefits.
- meeting legislative mandates.
- building greater cohesiveness.
- improving understanding of a differentiated market.
improving understanding of a differentiated market.
