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Principles of Management > Human Resources > Flashcards

Human Resources Flashcards

1
Q

Considering current understanding of employment at will, under which of the following conditions is it legal to terminate someone?

  • If an employee notifies the media about workplace conditions
  • If an employee is under union contract that limits termination
  • If an employee performs adequately at work
  • If an employee notifies government agencies about legal violations
  • If an employee takes time off for jury duty
A

If an employee performs adequately at work

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2
Q

Which of the following is NOT a reason why workers typically vote for unionization?

  • Poor working conditions
  • Lack of communication
  • An attempt to influence the stock price
  • A history of arbitrary discipline and discharge
  • A desire to raise the average wage
A

An attempt to influence the stock price

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3
Q

According to the Age Discrimination in Employment Act, discrimination is prohibited against people aged:

70-75.
40 and over.
20-40.
60 and over.
50-70.
A

40 and over.

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4
Q

When managers and executives describe the strategic value of skills and knowledge of employees, they use the term:

emotional intelligence.
social capital.
working capital.
multiple intelligence.
human capital.
A

human capital.

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5
Q

A job analysis determines:

  • if the benefits are desirable to applicants.
  • the pay level for compensation.
  • the skills and knowledge needed for a position.
  • if recruiting should be done internally or externally.
  • the productivity levels of jobs performed.
A

the skills and knowledge needed for a position.

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6
Q

Which of the following types of interviews focuses on hypothetical circumstances?

Unstructured interviews
Situational interviews
Nondirective interviews
Behavioral description interviews
Exit interviews
A

Situational interviews

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7
Q

Which of the following is included in a job analysis?

  • A job description and a job specification
  • A job description and a job appraisal
  • A job specification and a job appraisal
  • A job profile and a job design
  • A job specification and a job profile
A

A job description and a job specification

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8
Q

_____ refers to the degree to which a selection test predicts or correlates with job performance.

Validity
Reliability
Accuracy
Significance
Precision
A

Validity

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9
Q

Which of the following departments within an organization deals with activities such as staffing, training, performance appraisal, and labor
relations?

Accounting
Production
Operations
Human resources
Marketing
A

Human resources

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10
Q

Social Security verification, a criminal records review, and verifications of past employment and education are all a part of a(n):

content validation.
integrity test.
situational analysis.
background check.
needs assessment.
A

background check.

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11
Q

Which of the following acts prohibits discrimination based on race, sex, color, national origin, and religion?

  • The Immigration Act of 1990
  • The Equal Pay Act of 1963
  • The Americans with Disabilities Act of 1990
  • The Fair Labor Standards Act of 1938
  • The Civil Rights Act of 1964
A

The Civil Rights Act of 1964

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12
Q

An internal recruitment tool used by organizations is the:

  • outplacement system.
  • vertical integration system.
  • job-posting system.
  • expatriate system.
  • benchmarking system.
A

job-posting system.

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13
Q

One difficult part of human resources planning is trying to determine how many and what type of people are needed in an organization, which
is known as a(n):

demand forecast.
productivity report.
employee forecast.
labor supply report.
productivity forecast.
A

demand forecast.

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14
Q

A difference between a structured interview and an unstructured interview is that, a structured interview:

  • does not allow comparison of answers between candidates.
  • is unreliable in predicting job performance.
  • asks the same questions to all applicants.
  • can help establish rapport.
  • provides a sense of the applicant’s personality.
A

asks the same questions to all applicants.

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15
Q

The three stages in the HR planning process are planning, programming, and _____.

evaluating
strategizing
measuring
monitoring
implementing
A

evaluating

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16
Q

The process of using multiple sources of appraisal to gain a comprehensive perspective on one’s performance is known as a _____appraisal.

traits
360-degree
behavioral
concentric
results
A

360-degree

17
Q

An internal factor that influences the wage mix is:

market conditions.
area wage rates.
cost of living.
collective bargaining.
worth of job.
A

worth of job.

18
Q

The most difficult part of human resources planning is conducting:

external labor supply forecasts.
job specifications.
internal labor supply forecasts.
demand forecasts.
job analyses.
A

demand forecasts.

19
Q

_____ involves teaching managers and professional employees broader skills needed for their present and future jobs.

Soft skills training
Vestibule training
Awareness building
Bootlegging
Development
A

Development

20
Q

Firms can create a competitive advantage when human resources are:

submissive.
imitable.
rare.
trainable.
unorganized.
A

rare.

21
Q

Teaching lower-level employees how to perform their present jobs is referred to as:

development.
performance counseling.
workplace education.
performance appraisal.
training.
A

training.

22
Q

_____ has been criticized for resulting in unrealistic expectations, too much rigidity, and too much focus on short-term achievement at the
expense of long-term goals.

360-degree appraisal
Behavioral appraisal
The critical incident technique
Trait appraisal
Management by objectives
A

Management by objectives

23
Q

_____ provides financial assistance to employees suffering from job-related injuries.

Laissez-faire policy
Unemployment insurance
Workers' compensation
Fair labors Act
Social security
A

Workers’ compensation

24
Q

The selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers is a(n):

structured interview.
termination interview.
observational interview.
nondirective interview.
informal interview.
A

structured interview.

25
Q

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a varied workforce is known as:

diversity training.
team training.
orientation training.
ethnicity training.
group training.
A

diversity training.

26
Q

When a company prefers to base salary on performance, in the absence of objective performance measures, it uses a(n) _____ which is
based on ratings given by managers.

  • individual incentive plan
  • pay for performance system
  • gain-sharing system
  • profit-sharing plan
  • merit pay system
A

merit pay system

27
Q

The process of helping people who have been dismissed from the company to gain employment elsewhere is known as:

outsourcing.
outplacement.
downsizing.
expatriation.
inpatriation.
A

outplacement.

28
Q

Right-to-work legislation allows employees to work without having to join a:

privy council.
service club.
retirement plan.
wildcat strike.
union.
A

union.

29
Q

A seemingly neutral employment practice that has a disproportionately negative effect on a group protected by the Civil Rights Act is said
to have a(n):

reverse impact.
civil rights impact.
disproportionate impact.
adverse impact.
discriminatory impact.
A

adverse impact.

30
Q

The Americans with Disabilities Act, passed in 1990, prohibits:

  • disabled people from being required to work.
  • hiring people with contagious diseases.
  • employment discrimination against people with disabilities.
  • workplace modifications to facilitate disabled employees.
  • employing people addicted to drugs or alcohol.
A

employment discrimination against people with disabilities.

Principles of Management (8 decks)

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