Diversity, Inclusion And Teamworking - Summary Of Experience

Question 1

How is diversity beneficial on a personal and business level?

Answer 1

Diversity and Inclusion is required to attract top talent into organisations.

It is beneficial on a personal level as employees may feel comfortable to be themselves and as a result are more productive.

It is beneficial in a business sense as a diverse workforce produces more ideas and different experiences. A diverse workforce is more likely to provide more solutions to serve clients.

Question 2

Why is diversity good for firms?

Answer 2

It is important to have a workforce that represents the global communities that the profession supports and serves.

Enhanced Corporate Reputation

Improved Profitability

Greater Market Attractiveness.

Question 3

What are the nine characteristics of the UK Equality Act 2010?

Answer 3

1) gender reassignment
2) sex
3) sexual orientation
4) age
5) disability
6) race
7) religion or belief
8) marriage or partnership
9) pregnancy and maternity.

Question 4

What is unconscious bias and how may this affect a surveyors work?

Answer 4

Unconscious Bias relates to the associations that we hold which are deeply ingrained and outside of our control or awareness.

This can impact how we interact with clients, colleagues and suppliers - positive actions need to be taken to ensure that these biases do not adversely prejudice people.

Question 5

What have the RICS said about diversity?

Answer 5

The RICS and other built environment bodies (E.g. RTPI, RIBA, CIOB) have signed a Memorandum of Understanding Action Plan (MoU) indented to create a more diverse, equitable and inclusive sector.

Question 6

What do you know about Teamworking?

Answer 6

Some useful skills for effective team-working include:

Listening
Discussing
Persuading
Respect
Helping
Sharing
Participating
Communication
Reflection

Question 7

Explain how you incorporate Rule 4 into your working practices?

Answer 7

Within my role, I deal with a number of people, ranging from clients to tenants to contractors to colleagues. For me, treating everyone with the same respect is none negotiable. Within Alpha Browett Taylor, we have a diverse work force from different backgrounds, countries and experiences.