Edexcel-motivation in theory and practice 1.4*

Question 1

Taylorism

Answer 1

Staff motivated by incentitives and threat

Question 2

Taylorism method

Answer 2

Break down tasks
Detailed instructions given to staff
Train workers
monitor them

Question 3

Taylorism Advantages

Answer 3

Increased efficiency
Clear hierarchy
Improved training

Question 4

Taylorism Disadvantages

Answer 4

Reduce workers satisfaction
Workers may disengage
Does not work for all roles

Question 5

Mayo

Answer 5

Focuses on social factors in the workplace

Question 6

Mayo method

Answer 6

Improving communication and teamwork between management and employees

Question 7

Mayo advantages

Answer 7

Less stress between workers
More communication so better teamwork
Increase productivity

Question 8

Mayo disadvantages

Answer 8

Hard to make all jobs interesting
Not all workers are interested in social needs
Not all workers like teamwork

Question 9

Maslow

Answer 9

Five tiers of human needs need to be met for individuals to meet their full potential.

Question 10

Five tiers of maslow

Answer 10

Physiological
Safety
Society
Esteem
Self actualisation

Question 11

Physiological

Answer 11

Comfortable work enviroment

Question 12

Safety

Answer 12

Safe working conditions

Question 13

Society

Answer 13

social belonging and sense of community

Question 14

Esteem

Answer 14

Promotion opportunities

Question 15

Self actualisation

Answer 15

Focuses on training skills and abilities

Question 16

Maslow advantages

Answer 16

Higher employee satisfaction
Increased motivation
Improved employee motivation

Question 17

Maslow disadvantages

Answer 17

Expensive
Time consuming
Difficult to tailor all employee needs

Question 18

Motivation

Answer 18

The inner desire or willingness that propels a person to take action and achieve a specific goal or outcome.

Question 19

Intrinsic

Answer 19

Coming from within a person

Question 20

Extrinsic

Answer 20

Coming from external factors

Question 21

Herzberg

Answer 21

suggests that there are two types of factors that affect employee motivation and job satisfaction

Question 22

Hygiene factors

Answer 22

their absence can cause dissatisfaction which decreases motivation.

Question 23

Motivators

Answer 23

elements that lead to job satisfaction and motivation.

Question 24

How businesses can use hygiene factors to decrease dissatisfaction?

Answer 24

Pay fair wages
Offer good working conditions
Offer employment contracts with job security

Question 25

How businesses can use motivators to decrease dissatisfaction?

Answer 25

Build recognition and reward culture Offer opportunities for growth and development Provide challenging work with problem solving

Question 26

Financial Incentives examples

Answer 26

Piece work Bonus Performance rate pay

Question 27

Non Financial incentives examples

Answer 27

Delegation Team working Job rotation

Question 28

Advantages of Herzberg

Answer 28

Shows commitment to employees and recognises their efforts Challenging employees can lead to increased job satisfaction Job satisfaction relates directly to the job, managers get the most out of job.

Question 29

Disadvantages of Herzberg

Answer 29

Assumes everyone benefits from motivators. Some jobs are difficult to enrich. In autocratic work environments it may be difficult to apply motivator and hygiene factors.