Edexcel-Approaches to staffing 1.4

Question 1

Effective human resource management ensures an organisation has

Answer 1

the right people
the right role
the right support

Question 2

Why is Effective HRM important?

Answer 2

Leads to higher productivity
Positive work enviroment

Question 3

Staff as an asset

Answer 3

Employees treated with respect and a source of competitive advantage.

Question 4

Staff as a cost

Answer 4

Focuses on the needs of the business to recruit staff.

Question 5

What costs do businesses have?

Answer 5

costs with hiring and training
costs with wages and salaries
costs with redundancies

Question 6

Pros of cost approach

Answer 6

more cost effective
decision making is quicker

Question 7

cons of cost approach

Answer 7

less successful staff turnover
less successful recruitment

Question 8

Pros of asset approach

Answer 8

rewards employee performance
motivates staff more effectively

Question 9

cons of asset approach

Answer 9

Business disadvantage

Question 10

Flexible working

Answer 10

Working arrangements where there are a variety of options offered to employees in terms of time, location and pattern.

Question 11

Multi skilling

Answer 11

Where staff are allowed to carry out a variety of tasks rather than specialise.

Question 12

multi skilling advantages

Answer 12

Reduces labour costs
Provide more comprehensive care to consumers

Question 13

multi skilling disadvantages

Answer 13

May require significant training
May not be appropiate for all job roles

Question 14

Part time and temporary working

Answer 14

Someone who works part time or when the business needs them.

Question 15

Part time and temporary working advantages

Answer 15

Likely to attract more workers
Improve productivity as employees working during most productive hours.

Question 16

Part time and temporary working disadvantages

Answer 16

Create challenges in communication and collaboration
Can be more difficult to manage and monitor staff

Question 17

Outsourcing

Answer 17

Delegating one or more business processes to an external provider.

Question 18

Outsourcing Advantages

Answer 18

Access specialised skills
Reduce labour cost

Question 19

Outsourcing Disadvantages

Answer 19

Loss of control over quality and delivery create ethical issues

Question 20

Off shoring

Answer 20

work done overseas

Question 21

in house

Answer 21

inside the business

Question 22

Dismissal

Answer 22

Employee dismissed because of break of contract or unacceptable behaviour

Question 23

Redundancy

Answer 23

Employee loses job because no longer needed by business

Question 24

Employee rights

Answer 24

Redundancy pay
A consultation with employer
A notice period

Question 25

Individual Approach

Answer 25

Focuses on the relationship between an employee and their employer. The employer has the power to hire, fire, and set the terms and conditions of employment

Question 26

Collective Approach

Answer 26

A process whereby a group of employees negotiate with their employer for better rights. Union acts as a collective voice to bargain the employee and workers conflict interest.