Eloqua: Questions I remember

Question 1

What field is used to associate contacts and accounts?

Answer 1

Eloqua is contact centric and all the contacts have a SFDC Contact ID linked to the SFDC Account ID.

Source: http://topliners.eloqua.com/thread/12187

Question 2

What field would you modify format for, so that a date is displayed properly in confirmation and reminder emails from event module?

Answer 2

The format for the Event: Date email field can be modified by turning on “Override Display Format” on the Edit Email Field screen from within the Event Module.

Question 3

What three metrics can be viewed in a eloqua engage report?

Answer 3

sent, opens, & clicks

Question 4

On what entities do update rules apply?

Answer 4

Contacts, Companies, Prospects, or Custom Objects

source: http://topliners.eloqua.com/groups/cx-central/blog/2014/03/03/how-to-create-an-update-rule-set-with-a-lookup-table

Question 5

What is the SFTP export time interval limit?

Answer 5

30 min

Question 6

What settings can be changed for an existing Eloqua hosted URL export? delimitors, file name, port, file size?

Answer 6

Export Name, File Name, Compress File toggle, Append Date Stamp toggle, Schedule, Notifications, Data Set, Data type, file extension, delimeter, text qualifier, row delimiter, character encoding

Question 7

What activities would lower sender score?

Answer 7

getting flagged as spam by recipient, spam trap email address

Question 8

How do you change the order of multiple form processing steps?

Answer 8

There is no way to change the order of form processing steps. They are executed in the order they were created.

Question 9

You belong to two security groups, one allows you to delete contacts another does not, what happens?

Answer 9

The contact can be deleted.

Question 10

What is the recommended method of creating custom security groups?

Answer 10

It is recommended to duplicated an existing security group and modify the copy.