EMOTIONS AND EMOTIONAL INTELLIGENCE Flashcards

(40 cards)

1
Q

a complex psychophysiological experience that involves physiological arousal, expressive behaviors, and conscious understanding

A

emotions

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2
Q

involves thinking, as well as the physical body

A

psychophysiological

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3
Q

it guides us in facing predicaments and tasks too important to leave to intellect alone

A

emotions

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4
Q

three functions of emotions

A

preparing us for action
shaping our future behavior
helping us to regulate social interaction

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5
Q

function of emotion that link between external events and behavioral responses

A

preparing us for action

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6
Q

function of emotion that acts as reinforcement

A

shaping our future behavior

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7
Q

function of emotion that allow observers to better understand us

A

helping us to regulate social interaction

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8
Q

biological component starts with the state of what

A

AROUSAL

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9
Q

is believed to first arouse the cortex and then maintain its wakefulness so that sensory information and emotion can be interpreted more effectively

A

the reticular activating system

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10
Q

branch of the autonomic nervous system that sends signals to the adrenal gland in order to prepare the body to act or react following an emotion-evoking event (PHYSIOLOGICAL AROUSAL)

A

sympathetic nervous system

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11
Q

branch of the autonomic nervous system that helps in the increase in heart rate, respiratory rate, blood pressure, and blood sugar rises, etc.

A

sympathetic nervous system

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12
Q

branch of the autonomic nervous system that keeps the body from expending energy

A

parasympathetic nervous system

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13
Q

is a state when an individual’s cognitions are overpowered by his/her emotions

A

emotional hijacking

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14
Q

in emotional hijacking, a center in the limbic system, the amygdala, the seat of all emotions in the brain, takes over what

A

the neocortex

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15
Q

theories of emotion

A
cannon-bard theory
james-lange theory
schachter and singer theory (two factor theory)
facial feedback theory
lazarus theory (appraisal theory)
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16
Q

theory where the emotional states occur at the same time in response to the event

A

cannon-bard theory

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17
Q

theory where emotions are interpretations of the accompanying physiological reaction

A

james-lange theory

18
Q

theory where a person used the environment to search for emotional cues to label the physiological arousal

A

schachter and singer theory (two factor theory)

19
Q

theory which holds that the facial movement and expressions can influence attitude and emotional experience

A

facial feedback theory

20
Q

theory where an experience of emotion depends on the manner one appraises or evaluates an event

A

lazarus theory (appraisal theory)

21
Q

two factors of the two factor theory

A

PHYSIOLOGICAL AROUSAL

INTERPRETATION OF THAT AROUSAL

22
Q

he considered there to be eight primary emotions

A

Robert Plutchik

23
Q

 Robert Plutchik’s psychoevolutionary theory of emotion, he considered there to be eight primary emotions:

A
o	ANGER
o	FEAR
o	SADNESS
o	DISGUST
o	SURPRISE
o	ANTICIPATION
o	TRUST
o	JOY
24
Q

the ability to understand, use and manage our emotions well

A

EMOTIONAL INTELLIGENCE

25
can help build stronger relationships, make good decisions and deal with difficult situations
EMOTIONAL INTELLIGENCE
26
ability of a person to understand and express himself, to understand and relate well with others and to successfully cope with the demands of daily life
EMOTIONAL INTELLIGENCE
27
being aware that emotions can drive behavior and impact people (positively and negatively)
EMOTIONAL INTELLIGENCE
28
learning how to manage those emotions – both our own and others – especially when we are under pressure
EMOTIONAL INTELLIGENCE
29
components of emotional intelligence
``` self-awareness self-regulation motivation empathy social skills ```
30
component of emotional intelligence that tune in one's feelings and recognizes one's emotions and its effects on other people
self-awareness
31
component of emotional intelligence that controls disruptive impulses caused by negative emotions
self-regulation
32
self-regulation involves these four traits:
trustworthiness conscientiousness adaptability innovation
33
maintains standards of honesty and integrity
trustworthiness
34
takes responsibility of his/her work
conscientiousness
35
flexibility in handling change
adaptability
36
being open to new ideas
innovation
37
component of emotional intelligence that can motivate themself to work because they has a positive attitude in life and reframes negative thoughts
motivation
38
component of emotional intelligence that helps recognize and understand how other people feel
empathy
39
component of emotional intelligence that is referred to as “people skills” and when we are able to work well with others through collaboration and cooperation
social skills
40
4 ways on how to manage our emotions
1. being aware of your emotions 2. understanding how others feel and why 3. managing emotional reactions 4. choosing your mood