Employee Motivation in Practice Flashcards

1
Q

Why do people work

A
  • to earn money
  • for a sense of achievement
  • to belong to a group
  • for a sense of security
  • to obtain a feeling of self worth
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2
Q

How did Taylor motivate employees?

A

-emphasise pay, in particular piece rate

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3
Q

What did Mayo, Herzberg and Maslow think was important for financial rewards to motivate?

A
  • job financial rewards such as team working, empowerment or job enrichment, acted as a better incentive for employees to work harder
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4
Q

Wages

A

Normally pairs per hour worked and receive money at end of week

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5
Q

Salaries

A

Normally an annual salary which is paid at the end of each month

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6
Q

Bonus system

A

Usually only paid when certain targets have been achieved

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7
Q

Profit sharing

A

A system whereby employees receive a proportion of company’s profits

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8
Q

Performance related pay

A

Paid to those employees who meet certain targets

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9
Q

Share options

A

Common incentive for senior managers who are given shares in company rather than a straightforward bonus or membership of a profit sharing scheme

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10
Q

Fringe benefits

A

Items an employee receives in addition to their normal wage or salary e.g company car, private health insurance

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11
Q

Job empowerment

A

Delegating power to employees so they can make their own decisions

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12
Q

Praise

A

Recognition for good work

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13
Q

Promotion

A

Promoting employees to a position of higher responsibility

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14
Q

Job enrichment

A

Giving employees more challenging and interesting tasks

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15
Q

Job enlargement

A

Giving employees more take of a similar level of complexity

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16
Q

Job rotation

A

Moving employees through a range of related jobs and tasks in order to increase interest and motivation

17
Q

Better communication

A

Employees have a chance to give feedback and advice to managers

18
Q

Working environment

A

Providing a safe, clean, comfortable environment to work in

19
Q

Team working

A

Offers employees an opportunity to meet their social needs and often accompanied by empowerment for team

20
Q

Flexible working

A

A range of employment options (e.g part time) that provide an alternative to full time permanent employment