Recruitment, Selection and Training Flashcards
(22 cards)
1
Q
How is work changing?
A
- increase in part time working
- increases in numbers of single parent families
- more women seeking work
- ageing population
- greater emphasis on flexible working hours
- technology allows employees to communicate more effectively whilst apart
2
Q
Advantages of part time/ flexible working
A
- cheaper to employ as entitled to less benefits
- more flexible workforce (easier to reduce labour hours when sales fall of add hours when demand increases)
- wide range of potential recruits (e.g working mothers who want to restrict the number of hours they work)
3
Q
Disadvantages of part time/ flexible working
A
- employees feel less loyal to business and therefore less motivated
- harder for managers to control and coordinate workforce
4
Q
Reasons to recruit employees
A
- business expansion due to
• increasing sales of existing products
• developing new products
• entering new markets - existing employees leave
• to work with competitions or other local employers
• due to factors such as retirement, sick leave - business needs employees with new skills
- business is relocating
5
Q
Methods of internal recruitment
A
- jobs given to staff already employed by business
- involves promotion and reorganisation
6
Q
Methods of external recruitment
A
- job centres
- job advertisements
- recruitment agencies (offline and online)
- headhunting
- personal recommendation
7
Q
Benefits of internal recruitment
A
- cheaper and quicker to recruit
- people already familiar with business
- provides opportunities for promotion with in business
8
Q
Drawbacks of internal recruitment
A
- business already knows strengths and weakened of candidates
- limits number of potential applicants
- no new ideas can be introduced from outside
- may cause resentment amongst candidates not appointed
- creates another vacancy which needs to be filled
9
Q
Benefits of external recruitment
A
- outside people bring in new ideas
- larger pool of workers from which to find best candidate
- people have a wider range of experience
10
Q
Drawbacks of external recruitment
A
- longer process
- more expensive process due to advertisements and interviews required
- selection process may not be effective enough to reveal best candidate
11
Q
Common training needs include:
A
- supporting new employees (induction training)
- improve productivity
- increase marketing effectiveness
- supporting high standards of customer service and production quality
- introduction of new technology
12
Q
Benefits of effective training
A
- better productivity
- higher quality
- more flexibility through better skills
- less supervision required
- improved motivation- through greater empowerment
- easier to implement change in the business
13
Q
How is effective training linked with a better motivated workforce?
A
- employees feel more loyal to firm
- shows that business is taking an interest in its workers
- provide employees with greater promotional opportunities
- enables employees to achieve modest aork
14
Q
Why may businesses neglect employee and management training
A
- they fear employees will be poached by competitors (who will then benefit from the training)
- a desire to minimise short term costs
- they cannot make a justifiable investment case
- sometimes the benefits of training are more intangible (morale)than tangible
15
Q
What is on the job training?
A
An employee receives training whilst remaining in the work place
16
Q
Methods on on the job training
A
- demonstration- showing the trainee how to do the job
- coaching- a more intensive method of training that involves a close working relationship between an experienced employee and trainee
- job rotation- where the trainee is given several jobs in succession, to gain experience
- projects- employees join a project team
17
Q
Advantages of on the job training
A
- generally most cost effective
- employees are actually productive
- opportunity to learn whilst doing
- training alongside real colleagues
18
Q
Disadvantages of on the job training
A
- quality depends on ability of trainer and time available
- bad habits might be passed on
- learning environment may not be conducive
- potential disruption to production
19
Q
What is off the job training?
A
Takes place away from the workplace
20
Q
Examples of off the job training
A
- day or part time attendance at college
- professional development courses or conferences
- online training/ distance learning
21
Q
Advantages of off the job training
A
- wider range skills or qualifications can be obtained
- can learn from outside specialists or experts
- employees can be more confident when starting job
22
Q
Disadvantages of off the job training
A
- more expensive- e.g transport and accommodation
- lost working time and potential output from employee
- new employees may still need some induction training
- employees now have new skills and may leave for better jobs
