Ethics Flashcards

(47 cards)

1
Q

What is the difference between the code of conduct and the code of ethics

A

The code of conduct is a set of rules and regulations that explain appropriate behaviour in specific situation

It dictates how employees must act

It focuses on rules and compliance

It has a broader scope

It is usually only accessible to employees

Whereas…

The code of ethics is a set of principles based on values and morals by which a company makes decisions about what is right or wrong

It explains how decisions are made

It focuses on values

It has a narrower scope

It is publicly disclosed

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2
Q

What are ethics

A

It refers to moral principles to describe what is right and wrong

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3
Q

Describe the role do Ethics institute of South Africa

A

The Ethics Institute’s vision is to build an ethically responsible society, by forming partnerships with the public and private sectors, and the professions. They serve as a resource through their thought leadership, research, training, support, assessments and certification activities.

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4
Q

What are corporate ethics codes

A

Policies formulated by businesses to guide the behaviour of employees

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5
Q

What does corporate ethics code contain

A

The organisations values and guidelines on how employees should conduct themselves

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6
Q

What does the code of ethics govern

A

Decision- making and related to morals, principles and values

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7
Q

What does the code of conduct govern

A

It governs actions it refers to specific behaviour that regulated behaviour in terms of staff, interaction with dealing with contracts, etc

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8
Q

What is unethical behaviour

A

Doing things which are against the acceptable norm

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9
Q

What is false advertising

A

Use of misleading, or unproven information to advertise products to consumers.

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10
Q

What determines a consumers ability to distinguish false advertisements

A

Their emotions. People with positive emotions are more sensitive to false advertisements

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11
Q

What are examples of unethical behaviors

A
Misleading consumers
Cultural pollution 
Exploiting consumers 
Conflict of interest 
Tenderpreneurship 
Cronyism 
Nepotism
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12
Q

Why is misleading consumers unethical behaviour

A

Consumers have the right to expect that a business will not mislead or deceive Them. Your advertising should never lead a consumer to believe something that isn’t true. This might relate to the value, capabilities or quality of goods and services.

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13
Q

Why is cultural pollution unethical business behaviour

A

Defilement of culture. However what is to be considered as cultural pollution is very much subjective and depends on ones own perspective

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14
Q

What is an example of exploiting customers

A

Giving credit to a customer who cannot afford it

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15
Q

What is conflict of interest

A

When a staff member takes part in a activity which brings them benefits that are contrary to their employer’s

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16
Q

What is a tenderpreneur

A

A business person who uses political contacts to secure government procurement contracts (called tenders) often as part of reciprocal exchange of favours or benefits

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17
Q

What is cronyism

A

Showing favouritism towards friends

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18
Q

What is nepotism

A

Showing favouritism towards family

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19
Q

What is king code

A

A set of guidelines for ethical governance structures in businesses

20
Q

How often is king code updated and why

A

It is updated periodically to ensure the information is applicable and as useful as possible

21
Q

What businesses use king code for

A

Businesses use king code to guide their activities and must provide explanation when they choose to deviate from the standard set by the code

22
Q

What is the purpose of king code

A

It provides a number of benchmark standards for companies to meet in their business practices, this makes an economy more appealing to foreign investors.

23
Q

What is king code 1

A

King code 1 stressed the importance of responsible corporate behaviour

24
Q

What is king code 2

A

King code 2 gives guidelines for corporate management principles

25
What is king 3
King code 3 sets our principles relating to intergrated reporting
26
What is king 4
King code 4 focuses on mindful application of the code
27
What are the main principles of the king code
Transparency, responsibility, accountability and fairness
28
Explain the transparency principle of the king code and give an example
Being honest and open eg. Mc Donald’s being honest about the ingredients in their food
29
Explain the responsibility principle of the king code and give an example
A business must be responsible for its actions and decisions eg retailers taking responsibility for price gouging of ginger
30
Explain the accountability principle of the king code and give an example
The obligation of a business to be answerable for its actions and decisions eg we are answerable for poor marks in a test
31
Explain the fairness principle of the king code and give an example
A business should make judgements free from. Discrimination and dishonesty tenders should be awarded to a business that has satisfied the minimum requirements of the tender proposal and who is the best from the submitted applications.
32
What is the difference between accountability and responsibility
Responsibility can be shared while accountability cannot
33
What are business ethics
the study of how personal values and principles are applied in a business situation.
34
What some ethical issues in the corporate world
Employee conflict of interest, inappropriate gifts, sexual harassment, unauthorised use of funds, insider trading, Piracy, Counterfeiting and Bootlegging, tax evasion.
35
What is inappropriate gifs
Gifts given to a potential decision-maker with the intention of swinging his/her decision.Could also be a manager giving married female employee jewellery or perfume.
36
What is sexual harassment
unwelcomed, uninvited sexual advances, both verbal and physical.May also include explicit comments,signs, innuendos, phone calls, emails, SMS's or any other act that makes the recipient feel uncomfortable
37
What is unauthorised sue of funds
fraudulentinvoices/payments,forged signatures,skimming accounts
38
What is insider trading
illegal practice of buying and selling shares on the stock markets with the advantage of having ‘insider’ access to confidential information.
39
What is piracy
unauthorised and illegal duplication of products protected by patents or copyrights
40
What is counterfeiting and bootlegging
Counterfeiting is the act of copying someone else’s work to pass it off as an original. Example, creating a fake Nike Bootlegging is the illegal distribution of a product. Example a shebeen that does not have a liquor licence.
41
What are benefits of implementing ethical programs
- helps a business stay within boundaries of the law - ethical codes improve teamwork and productivity - clear codes make employees feel secure in what is acceptable and what is not - a sense of trust is built.
42
What are the levels of business ethics
- Individual level - organisational level - professional level - societal level - international level
43
What is business ethics on an individual level
To cheat on an expense account, accepting a bribe, plagiarism,
44
What is business ethics on an organisational level
Asking an employee to perform an unethical act, pressure staff to commit fraudulent activities.
45
What is business ethics on a societal level
values, laws and norms differ in each society. o Moral Relativism: what is right for you may not be right for me. Morality differs from culture to culture. o Moral absolutism: all actions are intrinsically(naturally) right or wrong. Eg. Murder, stealing
46
What is business ethics on a professional level
business ethics laid down in Code of Conduct. Examples:medical doctor risking life of patient to favour Pharmaceutical Company;lawyer offering plea bargain for benefit of his/her career rather than interest of client.
47
What is business ethics on an international level
economicsanctionsagainstcountriessuchNorthKorea,Russia. Companies that are involved with countries who practice child labour and other human rights violations.