Admin Function Flashcards
What is data
Raw unprocessed facts
What is information
Processed data
What are examples of different sources of data
Sales figures, Market surveys, questionnaires
What is primary data
Original data which has not been published before
What is secondary data
Data that has been published before
What are the three steps for processing data
Input, processing and output
Past and present performances should be linking to make reliable projections of future developments and trends
What are the characteristics of good information
Accurate, available when you need it, meaningful, cost effective, must reflect conditions in each department and the business as a whole
How do we manage information
- data must be updated on a regular basis to ensure management has correct information
- all documents by law must be stored for the prescribed period of time
How does the business interpret information
Business need to look at information to identify trends
What is a trend
a general direction in which something is developing or changing
What are trends used for
To base future decisions, the business must be proactive and take corrective measures should a trend be unfavourable to them
What are statistics
Collecting, organising, presenting, analysing and interpreting numerical data to assist in making more effective decisions
How does management use office practise
For planing, organising, staffing, directing and controlling
What is good office practise
Keeping recording of information
