Ethics Flashcards

(36 cards)

1
Q

What are the RICS rules of conduct?

A

a. Be honest, act with integrity and comply with their professional obligations.
b. Maintain their professional competence and ensure that services are provided by competent individuals.
c. Provide good quality and diligent service.
d. Treat others with respect and encourage diversity/inclusion.
e. Act in the public’s interest, take responsibility for their actions and act to prevent harm and maintain public confidence in profession.

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2
Q

What are ethics?

A

Moral values that govern a persons behaviour when conducting an activity.

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3
Q

What classifies as a breach to a code of conduct?

A

a. When a member or firm acts in a way that breaches the ethical principles that are outlined in the rules.
b. Dishonest, not complying with professional obligations (CPD).

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4
Q

What is the difference between behaving ethically and behaving professionally?

A

a. Ethics are moral principles which govern a person’s behaviour when conducting an activity.
b. Professionalism is the competence or skill that is expected of a professional.

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5
Q

What changes came about with the new rules of conduct?

A

a. Rules for firms and members consolidated into one.
b. Emphasis on diversity and inclusion.
c. Focus on sustainability.

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6
Q

What does behaving ethically mean to you?

A

a. Acting with integrity, honestly and fairly. Aligning actions with professional standards and moral values.

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7
Q

What does behaving professionally mean to you?

A

a. Demonstrating competence, accountability and respect in my work. Representing myself and my profession.

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8
Q

What are the RICS professionalism standards?

A

a. Adhere to the codes of conduct.
b. Comply with CPD requirements.
c. Cooperate with RICS fully, provide information that is reasonably requested by the standards and regulation board.

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9
Q

What are the professional obligations of firms?

A

a. Public complaints handling procedure, includes alternative dispute resolution provider approved by RICS, maintains a complaint log.
b. Ensure previous and current work is covered by adequate and appropriate PI cover.
c. Firms with sole principal must plan for their work to continue in the event of their absence.
d. Cooperate with the RICS.
e. Provide information requested by standards and regulations board.
f. Display RICS literature - accordance with RICS published policy on designations.
g. Report any matter to RICS they are required to under rules of conduct.

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10
Q

What is the structure of RICS?

A

a. Founded in 1868.
b. Self-regulated and internally monitored (not by government).
c. Governing council set and agree strategy.
d. Standards and Regulation board set byelaws to determine how RICS is regulated.
e. Regulatory board, standards and regulation board, audit committee, and management board are beneath the governing council.
f. They execute the strategy.

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11
Q

Who is the president of RICS?

A

Justin Sullivan stood aside in March 2025.

Nick Maclean is acting president

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12
Q

RICS CEO?

A

a. Justin Young.

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13
Q

How has RICS been in the news recently?

A

In March 2025, RICS President Justin Sullivan stepped aside after a High Court judge criticized his role as an expert witness in a legal dispute over a £32.5 million moth-infested mansion. Nick Maclean has assumed the role of acting president pending an independent review .

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14
Q

What is CPD and why is it important?

A

Allows to stay up to date with latest standards.
Stay competent.
And learn new skills.

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15
Q

What are the CPD requirements?

A

a. Members - 20 hours a year, 10 hours of which are formal.
b. Applicants - 48 hours per year, 24 of which are formal.

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16
Q

What insurances are needed for RICS firms?

A

a. Professional indemnity insurance.
b. Public liability insurance.
c. Employer liability insurance.
d. Building / office space insurance.

17
Q

What is required to start an RICS firm?

A

a. Comply with the code of conduct.
b. Have a complaints handling procedure.
c. PII.
d. To cooperate with RICS and provide information when requested.

18
Q

What is PII?

A

a. Provides financial cover to client in the event of a financial loss as a result of a breach in professional duty.

19
Q

What are the PII thresholds?

A

Firms’ turnover in preceding year Minimum limit of indemnity:
£100,000 or less £250,000
£100,001 to £200,000 £500,000
£200,001 £1,000,000.

20
Q

Why is RICS important within the industry?

A

a. Sets and upholds global standards of professionalism, ethics, and competence.
b. Ensures confidence in the industry.

21
Q

Why do you want to be an RICS chartered surveyor?

A

a. Provide confidence to clients in my ability as a surveyor.
b. Be part of, and have the backing of a professional organisation that is acknowledged worldwide, and for their high ethical working standards.
c. Place myself at the forefront of shaping the built environment, and make meaningful contributions.

22
Q

What is bribery?

A

Bribery is the act of giving or receiving something of value to influence someone’s actions unfairly.

23
Q

What is fraud?

What act and what punishments?

A

Intentional deception to secure unfair or unlawful gain.

Fraud act 2006 (fine up to £10,000 or imprisonment up to 10 years).

24
Q

What is the relevant legislation pertaining to bribery?

A

a. The Bribery Act 2010.
b. Makes it an offence to pay, or receive a bribe, either directly or indirectly.
c. Unlimited fine, or imprisonment up to 10 years.

25
What is corruption?
The misuse of power for private gain
26
What is your organisation’s gifts and hospitality policy?
a. It is accepted that gifts can be received; however, a certain criteria must be met. b. The value must be less than £25, not cash, or voucher. c. There is no danger of misinterpretation by the public, and no ulterior motive. d. Gift can’t be given by someone who is in contract, or in the process of producing a contract with my organisation.
27
RICS view on receiving gifts?
a. It is accepted to receive gifts of low value, or more marketing purpose, or hospitality received in the course of business meetings, coffee or lunch. b. Anything that affects your judgement or opinion is not acceptable.
28
What is the minimum duration of time after you cease trading must you have PII cover?
a. RICS expects a period of six years from the cessation of practice.
29
What is Matrics?
a. A body within RICS that provides network/work for members, provides support for the APC and general surveying training.
30
What is Lionheart?
a. An independent charity set up to help past/present RICS members and their families for life's unexpected challenges.
31
What is a conflict of interest?
a. Situation where there may be an actual, perceived, or potential risk that may compromise the judgement of a professional while undertaking a task.
32
What are the three types of conflict of interests?
a. Own interest conflict: situation where RICS member acts on behalf of client to undertake assignment, however the assignment conflicts with the RICS member’s own interest. b. Confidential information conflict: situation where RICS member has a conflict between an obligation to reveal information to one client, and their obligation to keep that same information confidential for another reason. c. Party conflict: situation where a RICS member acts on behalf of a client to undertake a professional assignment, however they already owe a duty to another client in relation to the same or related assignment.
33
What is the difference between professional standards and practice information?
a. Professional standards are mandatory documents that set out the set level of competence and ethical practice that members must follow. b. Practice information provides guidance on best practice, rather advisory information on how to act competently - used in disciplinary hearings so very important.
34
What is professional negligence?
a. When a qualified professional fails to exercise the standard of skill, care, or diligence expected in their field, resulting in financial loss, damage, or harm to a client.
35
What is the RICS complaints handling procedure?
Event occurs Acknowledge within 7 working days Formal response within 28 working days Notify insurers Follow up with ongoing monitoring as necessary If not accepted, refer to RICS approved independent third party to address
36
RICS principles for better regulation?
1. Proportionality 2. Accountability 3. Consistency 4. Transparency 5. Targeting