Exam 1 - Managerial Decision Making Flashcards
1
Q
Name the Decision-Making steps.
A
- Problem definition
- Formulation of alternatives
- Evaluation of alternatives
- Commitment
- Continuing assessment (F/U)
2
Q
What does “PEC FC” stand for?
A
P - problem definition
E - evaluation of alternatives
C - commitment
F - formulation of alternatives
C - continuing assessment (F/U)
3
Q
What is often the weakest part of the decision process?
A
Follow-up
4
Q
What are the two types of decisions?
A
1) Programmed
2) Non-programmed
5
Q
What type of decisions do pharmacy technicians usually perform?
A
PROGRAMMED
6
Q
T/F: Pharmacists make both non-programmed and programmed decisions.
A
TRUE
