Exam 2 Flashcards
(55 cards)
economics on a campaign
ROI
Crisis
surprise media threat
qualitative research
observational research
evaluation
results measurement
SEC
stock oversight management
reputation audit
survey of attitudes towards company
crisis management
needed when issue management fails
hand me a kleenex
trademark infringement
census
demographic data
secondary research
database search
politically correct responses
courtesy bias
measurement of action
motivational objectives
FTC
regulates advertising
raising an issue to sway opinion
priming
active phase of life cycle
environmental scanning
triggering event
motivates public to act
necessary for message retention
repetition
regulates health communication
FDA
writing for clarity
avoid jargon
target public review of messages
copy testing
strategic approach to comms planning
all of the above
identify response to crisis based on situation
contingency continuum
single most important
be totally honest
not an area of concern
employee hosts at media event