Exam 2 Flashcards

(55 cards)

1
Q

economics on a campaign

A

ROI

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2
Q

Crisis

A

surprise media threat

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3
Q

qualitative research

A

observational research

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4
Q

evaluation

A

results measurement

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5
Q

SEC

A

stock oversight management

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6
Q

reputation audit

A

survey of attitudes towards company

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7
Q

crisis management

A

needed when issue management fails

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8
Q

hand me a kleenex

A

trademark infringement

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9
Q

census

A

demographic data

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10
Q

secondary research

A

database search

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11
Q

politically correct responses

A

courtesy bias

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12
Q

measurement of action

A

motivational objectives

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13
Q

FTC

A

regulates advertising

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14
Q

raising an issue to sway opinion

A

priming

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15
Q

active phase of life cycle

A

environmental scanning

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16
Q

triggering event

A

motivates public to act

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17
Q

necessary for message retention

A

repetition

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18
Q

regulates health communication

A

FDA

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19
Q

writing for clarity

A

avoid jargon

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20
Q

target public review of messages

A

copy testing

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21
Q

strategic approach to comms planning

A

all of the above

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22
Q

identify response to crisis based on situation

A

contingency continuum

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23
Q

single most important

A

be totally honest

24
Q

not an area of concern

A

employee hosts at media event

25
copyright covers seven categories
NOT facts
26
trademark law is important because
we have to protect our trademarks
27
SEC:
ALL of above
28
investor relations
SEC
29
corporations should be liable for which events
ALL
30
random sample
Quota sample
31
which is not a good reason for research
none all are good reasons
32
not a primary method of research
internet
33
largest denomination
catholic
34
not accurately describe asian americans
slowly growing and very homogenous
35
characteristics of seniors
ALL of above
36
ultimate goal of campaign is to
motivate behavior
37
greatest challenge
getting public to pay attention to message
38
difference between research and evaluation
ALL ARE RIGHT
39
advertising equivalency
comparing two incomparable placements
40
good goals for social media analytics
ALL
41
Puffery doesn't require factual evidence
T
42
Truth is the most effective defense agains libel
T
43
Ethics refers to how one SHOULD behave and values refer to how one WILL behave
T
44
Not necessary to copyright PR brochures and other marketing material
F
45
Courts consider corporations to have the status of public figures
T
46
some industries, PR must be concerned with regulations with FDA
T
47
Copyright law protects ideas as well as expression
F
48
Values and Lifestyle Segmenting is psychographic data
T
49
perfectly ethical to use research to sway public opinion
T
50
FTC, a product is only considered new if it was changed in past 6 months
T
51
evaluation criteria comes directly from goal
F
52
demographic and psychographic data is necessary to understand public
T
53
issues management tends to be more reactive and crisis management is proactive
F
54
product/service somewhat defines public for you
T
55
primary disadvantage of telephones surveys is getting phone numbers
T