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Human Communications > exam 3 > Flashcards

exam 3 Flashcards

(57 cards)

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1
Q

social relationships

A

participants interact according to general social roles rather than unique individual identities

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2
Q

commitment

A

decision to remain with a relationship

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3
Q

relationship dialectics

A

opposing and continuous tensions that are normal in all close relationships

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4
Q

Autonomy/Connection

A

desire to be both separate and connected

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5
Q

Novelty/Predictability

A

Desire for both familiar routines and novelty

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6
Q

Openness/Closedness

A

Desire for both openness and privacy

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7
Q

Neutralization

A

negotiates a balances between opposing dialectical forces

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8
Q

Turning Point

A

Moves a relationship toward or away from intimacy

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9
Q

Coping

A

Interracial couple struggles with external pressure and protecting relationships

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10
Q

Proximity and Similarity

A

greatest influences on initial attraction

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11
Q

eros

A

passionate style of loving

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12
Q

storge

A

“best friends” kind of comfortable love

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13
Q

ludus

A

playful, manipulative style of love

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14
Q

mania

A

unsettling love with emotional extremes

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15
Q

agape

A

selfless kind of love

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16
Q

pragma

A

pragmatic, goal-oriented style of love

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17
Q

personal relationship

A

voluntary commitment between irreplaceable individuals

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18
Q

navigating

A

second stage of romantic relationships

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19
Q

equity theory

A

people are happier and more satisfied with equitable relationships

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20
Q

relationship culture

A

private world of rules, understandings, meanings, and patterns of interacting that partners create

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21
Q

team

A

special kind of group characterized by complementary resources of members and by a strong sense of collective identity

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22
Q

group

A

three or more people who interact over time, depend on each other, and follow shared rules of conduct

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23
Q

project team

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A

people who have expertise related to different facets of a project and who combine their knowledge and skills to accomplish a common goal

24
Q

brainstorming groups

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A
  • goal is to generate ideas
  • bars criticism and encourages creativity
25
advisory group
provide expert briefing on the range of issues relevant to decisions they make
26
quality improvement team
three or more people who have distinct skills or knowledge and work together to improve quality in an organization
27
limits of groups
- takes more time than individual work - potential to suppress individuals and encourage conformity - may lead to social loafing
28
strengths of groups
- greater resources - more thorough - has synergy - more creative
29
cohesion
degree of closeness among members and the sense of group spirit
30
social climbing
attempt to increase personal status in a group by winning approval of high-status members
31
power over
- ability to help or harm others - expressed in ways that emphasize and build the status of the person wielding influence
32
power to
- ability to empower others to reach their goals - do not emphasize their status
33
group norms
guidelines that regulate how members act and how they interact with each other
34
procedural communication
establish agendas, coordinate comments, record group progress, helps group stay on track and get organzied
35
task communication
provides ideas and information, clarifies members' understanding, and critically evaluate ideas
36
climate communication
focuses on creating and maintaining a constructive climate that encourages members to contribute and evaluate ideas critically
37
key features of organizational culture
structure, communication networks, links to external environments
38
organizational culture
consists of values, behaviors, practices, and forms of communication that are shared by members
39
hierarchical language
will designate status
40
masculine language
language reflects traditionally masculine experiences and binds men together while excluding women
41
stories
establish and sustain organizational cultures
42
corporate stories
- conveys the values, style, and history of an organization - socializes members into the culture of an organization
43
personal stories
accounts that announce how people see themselves and how they wish to be seen by others
44
collegial stories
- offers accounts of other members and the organization - assert identities for others in an organization
45
speech to entertain
primary objective is to engage, interest, amuse, or please listeners
46
high initial credibility
- expertise, dynamism, and character that listeners attribute to speakers before they begin to speak - based on titles, achievements, and experience
47
derived credibility
granted to a speaker as a result of how they communicate during presentations
48
terminal credibility
cumulative combination of initial and derived credibility
49
chronological patterns
organize ideas chronologically
50
spatial patterns
organize ideas according to physical relationships
51
topical patterns
order ideas into categories or areas
52
wave patterns
feature repetition of main idea with variation
53
comparative patterns
compare 2 or more phenomena
54
problem-solution pattern
speaker describes a problem and propose a solution
55
cause-effect problem
order speech into cause and effect
56
Monroe's Motivated Sequence
- 5 sequential steps - attention, need, satisfaction, visualization, action
57
thesis statement
clear, short sentence that captures main idea and key supporting points

Human Communications (3 decks)

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