Exam 3 Flashcards
(107 cards)
What are the two major categories of social influence according to social psychologists?
Normative Influence: going along with the crowd to be liked and accepted.
Informational Influence: Going along with the crowd because you think the crowd knows more than you do
What were the findings in Asch’s line-judging research on conformity study?
Group acceptance is more important than being correct. And groups are quick to reject nonconformists.
* This can lead people to agree with a group even if they think (or know) that the group is wrong.
Asch’s line-judging research: How did the number of people influence conforming in group situations?
He found that conformity increases as group size increases up to a point, then it levels off
What are some of the drawbacks in having too many norms?
- Causes bureaucracies “we’ve always done it that way”. So many rules that it paralyzes behavior. Can also lose touch with outside world and become unable to cope with unique aspects of situations.
- Can persist beyond their usefulness
- May be unfair if status differences in group (those with power determine the norm: old-fashioned norms for spouses)
Describe normative social influence.
Social influence based on the desire to be liked or accepted by other people
Describe informational social influence.
social influence based on the desire to be correct (i.e., to possess accurate perceptions of the social world)
What is associated with public compliance?
Normative social influence.
Outwardly going along with the group but maintaining a private, inner belief that the group is probably wrong.
What is associated with private acceptance?
Informational social influence.
Genuine inner belief that others are right
Define pluristic ignorance
Looking to others for cues about how to behave, while they are looking to you; collective misinterpretation
What is autokinetic effect?
Illusion, caused by very slight movements of the eye, that a stationary point of light in a dark room is moving.
Muzafer Sherif used it to study the formation of group norms. Which indicated the second type of social influence, informational influence (Going along with the crowd because you think they know more than you)
Describe what Muzafer Sherif found in their study
As participants heard the estimates provided by others, their individuals answers converged and became more similar. People get valuable info from others, and sometimes, they give more weight to what others think than to what their own eyes and ears tells them. (aka informational influence)
What are some of the general techniques of which most social influence rely on?
- Commitment and consistency (e.g., foot-in-the-door technique, low-ball technique)
- Reciprocation (e.g., door-in-the-face technique, that’s-not-all technique)
- Scarcity (e.g., the limited-number technique, fast-approaching-deadline technique)
- Capturing and disrupting attention (e.g., pique technique, disrupt-then-reframe technique)
Describe and apply: Foot-in-the door technique
Influence technique based on commitment. Start with a small request to gain eventual compliance with a larger request
Describe and apply: Low-Ball technique
Influence technique based on commitment. Start with a seemingly low-cost request and only later reveal hidden additional costs (i.e. concert tickets)
Describe and apply: Bait-and-switch technique
Influence technique based on commitment. Draw people in with an attractive offer that is not available, and then switch to a less attractive offer that is available. (i.e. you go to the store bc they advertised a product you want. the product you want but its sold out. since you’re already at the store you go shopping anyways)
Describe and apply: Labeling technique
Influence technique based on consistency. Assign a label to an individual and then request a favor that is consistent with that label (i.e. Telling someone they seem like a helpful type of person then asking them to help you out in some way)
Describe and apply: Door-in-the-Face technique
Influence technique based on reciprocity. Start with an inflated request, then retreat to a smaller request that appears to be a concession. (i.e. asking someone to volunteer for 2 hours every week for the next 2 years and after being refused asking them to volunteer for 2 hour for a single occasion.)
Describe and apply: That’s-not-all technique
Influence technique based on reciprocity. Begin with an inflated request, but before the person can
respond, sweeten the deal by offering a bonus or discount. (i.e. in commercials when they say “This magic ball is $20 but if you call us rn you can get it for only $10 today”)
Describe and apply: Scarcity principal
Rare opportunities are more valuable than plentiful oppurtunities. Even everyday items can become more valuable if they are scarce. (i.e. toilet paper during covid-19)
Describe and apply Scarcity principle: Limited-number technique
Influence technique based on scarcity, in which one tells people that an item is in short supply. (i.e. when artists sell signed vinyl and only have 100 in stock)
Describe and apply Scarcity principle: Fast-approaching-deadline technique
Influence technique based on scarcity, in which one tells people an item or a price is only available for a limited time (i.e. amazon prime day)
Describe and apply: Pique technique
Influence technique in which one captures people’s attention as by making novel request. (i.e. speed limit signs that say 14 mph are going to catch people’s attention more than speed limit signs that have 45 mph because its more novel)
Describe and apply: Disrupt-then-reframe technique
Influence technique in which one disrupts critical thinking by introducing an unexpected element, then reframes the message in a positive light. (i.e. quoting the price of christmas cards in pennies rather than dollars, followed by “its a bargain!” got more people to buy the christmas cards)
What are the components of persuasion?
- Who
- Says What
- To Whom