Exam p.1 Flashcards
(25 cards)
What two quantities fall into consumer research?
qualtitave and quantitative
What are researchers that listen to consumers opinions, observe natural settings, and report findings of categories of behavior?
qualitative
What are experimental methods or surveys to collect data on a sample in order to generate the finding to a population with similar characteristics?
quantitative
What is based on informal, uncensored products un a group interview setting?
focus groups
What focus group interview consist participants who are typical customers in a room equipped with audio and video recording equipment?
eight to twelve
Findings should not be accepted without?
skepticism
What group is based on opinions that will be reflected in the findings?
one or more people dominate a group
Focus groups are not designed to seek consensus but to a group that is diverse?
extract the maximum information
What is based on age, gender, income, and recent purchase behavior?
consumer segment
A researcher interviews how many consumers at a time in a lengthy dialogue aimed at discovering the meaning of products or brands that may be conducted?
single consumer
What observation allows researchers to study consumer behavior when people can’t verbalize what they think that provides rich data on the meaning attached to brand choice?
observing actual behavior
What projective technique allows people to reveal themselves?
non threating way
What corresponds to feelings about a product, brand, or shopping situation?
to select a picture
What may they create to represent the personality of a brand and then discuss how they feel/imagine?
creating a collage
What can people do through visual imagery by making it accessible for discussion?
project deeply held emotions
What is a method of data gathering in which consumer are asked to answer a set of designed questions?
survey research
What is the purpose of a survey to investigate?
consumer attitude and opinions
Surveys are expensive or inexpensive to tap into consumer views on products and shopping habits/information sources using statical analyze data?
inexpensive
What is a study that asks questions of a group of people over time in order to track changes in consumer attitudes and opnions?
panel study
The panel study potential to track changes through time provides more?
directional information for forecasting
Surveys, panel studies, and what else provides an important element in undertaking consumer preferences and behavior?
statistical quantification
What identifies characteristics that is demographics such as gender, age and income?
study sponsor
What is personnel from the research company of customers in a mall that ask preliminary questions to meet sponsors requirement and invite them to participate in a study?
mall intercept research
What conduction studies at mall based consumer research facilities in ?
different geographic areas