Exam p.1 Flashcards

(25 cards)

1
Q

What two quantities fall into consumer research?

A

qualtitave and quantitative

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2
Q

What are researchers that listen to consumers opinions, observe natural settings, and report findings of categories of behavior?

A

qualitative

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3
Q

What are experimental methods or surveys to collect data on a sample in order to generate the finding to a population with similar characteristics?

A

quantitative

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4
Q

What is based on informal, uncensored products un a group interview setting?

A

focus groups

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5
Q

What focus group interview consist participants who are typical customers in a room equipped with audio and video recording equipment?

A

eight to twelve

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6
Q

Findings should not be accepted without?

A

skepticism

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7
Q

What group is based on opinions that will be reflected in the findings?

A

one or more people dominate a group

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8
Q

Focus groups are not designed to seek consensus but to a group that is diverse?

A

extract the maximum information

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9
Q

What is based on age, gender, income, and recent purchase behavior?

A

consumer segment

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10
Q

A researcher interviews how many consumers at a time in a lengthy dialogue aimed at discovering the meaning of products or brands that may be conducted?

A

single consumer

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11
Q

What observation allows researchers to study consumer behavior when people can’t verbalize what they think that provides rich data on the meaning attached to brand choice?

A

observing actual behavior

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12
Q

What projective technique allows people to reveal themselves?

A

non threating way

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13
Q

What corresponds to feelings about a product, brand, or shopping situation?

A

to select a picture

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14
Q

What may they create to represent the personality of a brand and then discuss how they feel/imagine?

A

creating a collage

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15
Q

What can people do through visual imagery by making it accessible for discussion?

A

project deeply held emotions

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16
Q

What is a method of data gathering in which consumer are asked to answer a set of designed questions?

A

survey research

17
Q

What is the purpose of a survey to investigate?

A

consumer attitude and opinions

18
Q

Surveys are expensive or inexpensive to tap into consumer views on products and shopping habits/information sources using statical analyze data?

19
Q

What is a study that asks questions of a group of people over time in order to track changes in consumer attitudes and opnions?

20
Q

The panel study potential to track changes through time provides more?

A

directional information for forecasting

21
Q

Surveys, panel studies, and what else provides an important element in undertaking consumer preferences and behavior?

A

statistical quantification

22
Q

What identifies characteristics that is demographics such as gender, age and income?

A

study sponsor

23
Q

What is personnel from the research company of customers in a mall that ask preliminary questions to meet sponsors requirement and invite them to participate in a study?

A

mall intercept research

24
Q

What conduction studies at mall based consumer research facilities in ?

A

different geographic areas

25
Companies gan insights about consumer preferences and ?
how they differ from location