Exam Two Flashcards
(118 cards)
1
Q
collections of people with a common purpose
A
small groups
2
Q
how are small groups classified?
A
structure and purpose
3
Q
group that offers members affection and belonging (close, intimate, shared history)
A
primary group
4
Q
groups created to serve a purpose/do a job
A
task-oriented group
5
Q
type of task-oriented group, participants help one another/support for an issue
A
participant-driven
6
Q
type of task-oriented group, provide information and awareness on a topic for people
A
information-presentation
7
Q
type of task-oriented group, come to a consensus on a given issue
A
decision-making
8
Q
type of task-oriented group, ex. sports, writing workshops
A
skill-building
9
Q
how the group structures itself to achieve its goals
A
group dynamics
10
Q
what are group dynamics driven by
A
norms, roles, ranks, controls
11
Q
rules that govern the behavior of group members
A
norms
12
Q
specific tasks and responsibilities of each member
A
roles
13
Q
hierarchical structure of the group, formal or informal
A
ranks
14
Q
rewards and punishments, or behavioral consequences group members face
A
controls
15
Q
what are the five stages of group development?
A
forming, storming, norming, performing, adjourning
16
Q
first meeting, polite small talk, roles are negotiated
A
forming
17
Q
conflict, opinions emerge, deviation from goal, members feel loss of identity
A
storming
18
Q
willing to work together, productivity increases, appreciate other members
A
norming
19
Q
group begins to reach goal, highest efficiency, meet objective, evaluate performance
A
performing
20
Q
group departs from task as a result of success or failure, reflect on experience and apply knowledge to future
A
adjourning
21
Q
binds members together as they accept membership and duties
A
group cohesion
22
Q
conflict emerges causing deterioration or dissolution
A
group breakdown
23
Q
when voices are suppressed, think as one, no longer get an opinion
A
groupthink
24
Q
groups operate as systems, set of interacting components
A
systems theory
25
styles of leadership
authoritarian, democratic, laissez-faire
26
style of leadership, maintains control (dictator)
authoritarian
27
style of leadership, allows everyone to have input, all opinions matter
democratic
28
style of leadership, hands off, let members do what they want
laissez-faire
29
seven forms of power
coercive, reward, referent, legitimate, expert, informational, connectional
30
any communication that occurs between members of an organization
organizational communication
31
subordinate to boss communication, lower to higher
upward communication
32
boss to subordinate communication, higher to lower
downward communication
33
equal to equal colleague communication, same rank
horizontal communication
34
informal, less structured communication between equals
grapevine/water cooler
35
components interact with each other but also with the environment outside of the system
open system
36
predetermined guidelines for an organization to ensure system runs smoothly in the face of external realities
policies/protocols
37
statements that tell how an organization operates, its goals, expected outcomes
policies
38
detailed methods used in achieving outcomes set in policies
protocols
39
roles, rules, ranks, and controls that make an organization run
bureaucracy
40
theory of how to maximize productivity, through authority, specialization, and rules
Max Weber's Theory of Bureaucracy
41
way that coworkers see you
work identity
42
product of employee's interactions, often communicated by leaders
organizational climate
43
pattern of shared basic assumptions or inferences that members learn from an organization's stories and everyday experiences
organizational culture
44
learning behavior from others
socialization
45
information about one's job
task socialization
46
specifics about one's work team
work group socialization
47
learning about organization's values, goals, beliefs, rules,etc
organizational socialization
48
process where individuals become integrated into the culture of an organization
organizational assimilation
49
stage of organizational assimilation, before going to the organization, what life has taught you about work
anticipatory stage
50
stage of organizational assimilation, start of job, when roles, norms, ranks, and controls are set, help others assimilate
organizational entry and assimilation stage
51
stage of organizational assimilation, leaving the job for another
disengagement and exit stage
52
happens between mass media and their public audiences
mass communication
53
how does mass communication differ from interpersonal?
designed for more people, unalterable, not personal, feedback is indirect and inferential
54
how are mass communication and interpersonal the same?
symbolic, ambiguous, take place in specific context environments
55
define culture, value, traditions, narratives, etc.
media messages
56
what does mass media do to our realities?
define them
57
consumers have no preference for how they get their media
platform agnostic
58
consumers typically engage in multiple mediums simultaneously
media multitaskers
59
consumers are unable to function without their media
media addiction
60
what five things is media shaped by?
concentration of ownership, hyper-commercialism, fragmentation, globalization, convergence
61
few corporate owners own most of media
concentration of ownership
62
bombardment of ads in media, product placement, large amount of commercial content in media
hyper-commercialism
63
media is segmented to reach particular audience
fragmentation
64
world becomes smaller because of media
globalization
65
invading/influencing other countries through mass media
cultural imperialism
66
erosion of traditional distinctions among media
convergence
67
type of hyper-commercialism, content around a brand
brand entertainment
68
type of hyper-commercialism, placing ads in non-traditional locations
ambient advertisement
69
type of hyper-commercialism, multiple companies selling one product
synergy
70
what are the theories of mass communication?
brief description of each
cultivation theory (TV-cruel world), social cognitive theory (Bobo), critical cultural theory (power), social responsibility theory (TV must serve people)
71
ability to read, interpret, critically assess, and productively use media texts
media literacy
72
content from communication, any media you are engaging in
media text
73
understanding media impact on consumer
media literate
74
why are children not media literate?
brains are not fully developed, do not have critical thinking skills
75
1. there exists the potential for mass media messages to negatively affect the people who consume them
2. media literacy protects people from negative effects by giving them greater control over the influence
3. one is not born media literate, skills develop
4. media literacy is multi-dimensional
four common themes in media literacy writing
76
efforts to build media literacy skills
media literacy intervention
77
when parents and their children watch media together, restricting media, talking about the messages of media
parental mediation
78
acknowledging and rejecting media's influence on eating and body image disturbance
body image mediation
79
reflecting on media shows higher levels of empathy and a greater inclination towards altruism
reflection on media content
80
reflection closes gap between identifying with fictional characters and emulating them in real life
don quixote effect
81
core concepts of media literacy
media messages are manufactured, commercial media is a business, media contain value messages
82
media may not tell us what to think, but what to think about
agenda setting theory
83
three steps to analyzing media messages
audience and authorship, messages and meanings, representations and realities
84
what it is to be media literate
engage media with critical eye/intentionally, use critical thinking skills, make choices about media
85
computer mediated communication (CMC)
social media
86
how does social media impact people?
alters the way we deal with each other, allows us information and insight we might not get otherwise
87
people born in the 1990s and after, have never lived without the Internet
digital natives
88
giving away privacy in exchange for content and connection
privacy and the Internet
89
using personal consumer data for commercial purposes
privacy infringement
90
how much time you spend online, 40-80 hours
internet addiction
91
depression caused by spending a lot of time on social media
internet depression
92
unable to focus for long periods of time, deny downtime, impatience
distraction due to the internet
93
have the need to belong and the need for self-presentation
SNS and identity
94
intrinsic drive to affiliate with others and gain acceptance
belonging
95
impression management
self-presentation
96
how do people interact on social media?
not how they would in person
97
tending to display your idealized personality on social media
idealized virtual identity hypothesis
98
people use social media to present their real personality
extended real-life hypothesis
99
types of social media users
advanced users, debaters, socializers, lurkers, sporadics
100
social cues exist on social media
social information processing theory
101
damaged self of well-being, less satisfied with own life due to social media use
facebook envy
102
popular people get more popular on social media
rich get richer (social enhancement) hypothesis
103
not popular people get more popular on social media
poor get richer (social compensation) hypothesis
104
study of interpersonal and mediated communication to inform and influence individuals and their health decisions
health communication
105
deaths that could have been prevented if there was earlier health intervention
amenable morality
106
ability to obtain, process, and understand health information to make decisions
health literacy
107
distance between provider and client that causes reluctance to speak up
power distance
108
relationship in which physicians are experts who diagnose and fix problems
machine and mechanics
109
doctor is dominate and all knowing, client is submissive
child-parent
110
doctor asks perspective, talks to patient, makes plans
dialogue
111
physically assisting support
action-facilitating support
112
empathizing and helping others feel better
nurturing support
113
similar people who talk to and support each other, connect on personal level
support group
114
something going wrong due to communication breakdown
adverse events
115
portrayals of health on TV can skew realities
entertainment mass media
116
imagined diseases that spread by people talking about them
communicated diseases
117
people who compulsively search for health info online
cybercondriacs
118
way to promote good health
health communication campaigns
