Exposure, Attention, Perception, Comprehension Flashcards

(37 cards)

1
Q

Define exposure

A

The process by which the consumer comes in
physical contact with a stimulus.

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2
Q

Define position of an ad within a medium

A

refers to the likelihood that consumers will come into contact with a marketer’s brand, which is influenced by the placement and timing of advertisements within different media formats

  • magazines with a big picture on the back tend to attract more consumers
  • a commercial break in a program to keep viewers engaged
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2
Q

Define product placement

A

where brands are integrated into entertainment content (like TV shows, movies, or games) to increase consumer exposure by aligning the product with content the audience is already engaged with.

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2
Q

Define shelf placement (eye level)

A

The specific location of a product on a store shelf (e.g., at eye level), which more likely catches consumers attention influence them to purchase, however for kids, at adults’ “touch” level as that is their eye level

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2
Q

Define product distribution

A

The extent to which a brand is available across multiple retail locations, greater distribution increases the chances that consumers will encounter the product.

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2
Q

Selective exposure

A

Consumers search certain stimuli but avoid or resist others

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3
Q

Zipping (selective exposure)

A

Zipping is the act of fast-forwarding through commercials in recorded TV shows or skipping online ads, allowing consumers to avoid marketing content during media consumption.

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4
Q

Zapping (selective exposure)

A

when consumers actively avoid advertisements by changing channels during commercial breaks.

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5
Q

cutting the cord (selective exposure)

A

Choosing streaming services over cable or free-to-air television, choosing mobile/laptop devices over T.V, binge-behaviour of series, placing adblockers etc. making it harder for marketers

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6
Q

Define marketing stimuli

A

offerings communicated either by the marketer (e.g. ads) or by non-marketing sources (e.g. word of mouth)

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7
Q

Define attention

A

the amount of mental activity a consumer devotes to stimulus

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8
Q

Limited attention

A

means consumers can’t focus on all stimuli at once, but can process multiple familiar or effortless stimuli automatically.

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9
Q

Selective attention

A

the process where consumers focus on stimuli that interest them while ignoring familiar or less relevant ones due to limited attention capacity.

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10
Q

Attention can be divided meaning

A

refers to the ability to split focus across multiple tasks or stimuli, though doing so can reduce how much attention each stimulus, like an ad, receives.

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11
Q

Attention can be weakened due to habituation

A

Habituation is when repeated exposure to a stimulus reduces attention to it over time, prompting marketers to refresh ads, packaging, or store layouts to regain consumer attention.

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12
Q

Focal vs Non focal attention

A

Focusing on a stimulus (focal attention) while at the same being exposed to other stimuli (non-focal attention)

13
Q

Making the stimulus personally relevant

A

increases attention when stimuli align with a consumer’s needs, values, or goals, achieved through relatable content, rhetorical questions, emotional appeals, or product placements in familiar media.

13
Q

Pre-attentive processing

A

The non-conscious processing of stimuli, such as in peripheral vision (“just enough attention”)

14
Q

Making the stimulus pleasant

A

attract consumer attention by incorporating elements like attractive models, familiar music, or humor, each triggering positive emotions that make marketing more engaging and noticeable.

15
Q

Making the stimulus surprising

A

capture attention through novelty, unexpectedness, or puzzles, as these elements break from routine and spark curiosity, though marketers must balance surprise with clarity and relevance.

16
Q

Making the stimulus easy to process

A

Ease of processing enhances attention and depends on four key characteristics of a stimulus:

Prominence – features like size, movement, or shelf placement that make an item stand out.

Concreteness – how easily a stimulus can be imagined or visualized.

Limited competition – fewer surrounding distractions increase noticeability.

Contrast – distinct differences from nearby stimuli help capture attention.

17
Q

Define guerilla advertising

A

promoting offerings in an unconventional way to grasp attention of public in more personal/memorable level

18
Q

Define perception

A

the process of taking in a stimulus using vision, hearing, taste, smell, and touch (beginning of comprehension stage)

19
Q

Sensory memory

A

Sensory memory is the brief storage of information from the five senses (sight, sound, smell, etc.), lasting only seconds. It includes echoic memory (hearing), iconic memory (sight), and olfactory memory (smell), and serves as the first stage in processing sensory input.

20
Absolute threshold
the minimum intensity a stimulus must have for it to be detected, it's the point at which a person first becomes aware of the stimulus (e.g., when a distant billboard first becomes visible).
21
Differential threshold (JND)
or just noticeable difference, is the minimum intensity difference between two stimuli required for a person to perceive them as different—it's about detecting change, not just presence.
22
Weber's law
The stronger the initial stimulus, the greater the additional intensity needed for the second stimulus to be perceived as different
23
Weber's law formula
(∆s/S) = K ∆s = the difference between the stimulus S = the initial (smaller usually) stimulus
24
Define Comprehension
the process of extracting higher-order meaning from what we have perceived in the context of what we already know
25
Source of Identification
the process by which consumers quickly determine what a stimulus is and where it comes from, such as recognizing whether something is an ad and identifying the brand or product being promoted.
26
Message comprehension
the process of interpreting and understanding a marketing message, influenced by accuracy
27
Objective comprehension
Whether consumers accurately interpret the intended message
28
Subjective comprehension
What the consumer understands from the message regardless of its accuracy
29
Miscomprehension
Consumers inaccurately interpret the meaning of the message
30
Effects of MAO
The impact of low motivation, limited opportunity and message complexity on comprehension
31
Effects of culture
Impact of low vs. high context culture, language, social class on comprehension
32
Define Consumer inferences
The conclusions that consumers draw or interpretations that they form based on the message (brand names/symbols, product packaging, price, message wording, displays)