F70/100 EPs Flashcards
(169 cards)
1
Q
What are the three situation types?
A
- Emergency
- Unlawful Interference
- Non-Normal
2
Q
What is the definition of an Emergency and give an example?
A
An aircraft and/or its occupants/cargo are subject to grave and imminent danger. Prompt coordinated action is required. E.g. cabin fire, rapid depressurisation.
3
Q
What is the definition of an unlawful interference and give an example?
A
The danger posed is caused by one or more people wishing to sabotage/interfere with the aircraft and/or its occupants/cargo. E.g. bomb threat, hijack.
4
Q
What is the definition of a non-normal and give an example?
A
A situation that may prevent an aircraft from being operated in the usual manner due to a system failure or other unusual event. E.g. gradual depressurisation, RTO, spillage/leakage of DGs.
5
Q
What are the four landing types?
A
- Normal landing
- Non-normal landing
- Forced landing
- Ditching
6
Q
What is the definition of a forced landing?
A
The unavoidable landing of an aircraft on the ground (either at or away from an airport).
7
Q
What is the definition of a ditching?
A
The unavoidable landing of an aircraft on the water.
8
Q
What are the two evacuation types?
A
- Unprepared
* Prepared
9
Q
What is the definition of an unprepared evacuation?
A
Where there is no time to perform the cabin preparation procedure before initiating a passenger evacuation.
10
Q
What is the definition of a prepared evacuation?
A
When there is sufficient time to perform the cabin preparation procedure before initiating a passenger evacuation.
11
Q
What is the primary method the Captain will summons the Cabin Manager to the flight deck in an emergency?
A
PA – “This is the Captain, Cabin Manager report to the flight deck immediately”
12
Q
What is the primary method the Captain will advise the cabin to brace for impact?
A
PA – “This is the Captain, Brace, Brace”
13
Q
How long before impact will the Captain give the brace signal?
A
Approximately 30 seconds (300ft AGL)
14
Q
What is the primary method the Captain will advise the cabin that an evacuation is necessary?
A
PA – “This is the Captain, Evacuate, Evacuate”
15
Q
What is the primary method the Captain will advise Cabin Crew that an emergency descent is imminent?
A
PA – “This is the Captain, Emergency Descent”
16
Q
What is the primary method the Captain will advise Cabin Crew that is safe to commence follow up procedures after an emergency descent?
A
PA – “This is the Captain, oxygen is no longer required”
17
Q
What is the primary method the Captain will advise Cabin Crew that an evacuation is unlikely?
A
PA – “This is the Captain, everyone remain seated”
18
Q
What is the primary method the Captain will advise Cabin Crew that an evacuation is likely?
A
PA – “This is the Captain, Cabin Crew to your stations”
19
Q
What is the primary method the Captain will advise Cabin Crew that an evacuation is unnecessary?
A
PA – “Cabin Crew stand down, Cabin Crew stand down”
20
Q
What is the secondary method to summons the Cabin Manager to the flight deck in an emergency and how many chimes will this produce in the cabin?
A
- F100 – Group 1: Depress the cabin call button 3 times producing 3 single high chimes
- F100 – Group 2: Depress the cabin call button 3 times producing 3 single high-low chimes
- F70 – Depress the cabin call button 3 times producing 3 single high-low chimes
21
Q
What is the secondary method to advise the cabin to brace for impact and how many chimes will this produce in the cabin?
A
Cycle Fasten Seatbelt signs selector 3 times producing 6 single high chimes
22
Q
What is the secondary method to advise Cabin Crew to evacuate and how many chimes will this produce in the cabin?
A
Cycle Fasten Seatbelt signs selector 3 times producing 6 single high chimes
23
Q
Describe the difference between the secondary method to brace for impact and evacuate, by the position of the aircraft?
A
If the signal is heard when the aircraft is in-flight or moving on the ground, the Cabin Crew must assume it is the brace signal.
If the signal is heard while stationary on the ground, the Cabin Crew must assume it is the evacuation signal.
24
Q
Is the agent of the portable fire extinguisher toxic?
A
No, however the fumes it produces when mixed with smoke can become toxic. The extinguishing agent gives off an acrid odour and can cause eye and nose irritation.
25
What are the precautions when using a portable fire extinguisher? (x5)
* Avoid getting too close to flammable liquid fires
* For electrical fires, do not allow any part of the extinguisher to make contact with lives wires
* Avoid inhaling the extinguishing agent and use a PBE whenever possible
* Before discharging on the flight deck, oxygen masks (100%) and smoke goggles should be donned
* High concentrations of extinguishing agent can result in dizziness, impaired concentration and coordination`
26
What is the pre-flight serviceability check for the portable fire extinguisher?
```
Quell/Chubb fire extinguisher –
• The red disc reads FULL (not EMPTY)
H3R fire extinguisher -
• Pressure gauge is in the green range
• Lock pin is in place and temper evident seal in tact
```
27
What is the operation of a Quell/Chubb portable fire extinguisher?
* Hold the fire extinguisher upright by the operating handle
* Push up the red catch
* Ensure the nozzle is facing the direction of the fire and squeeze the operating handle hard with the palm of the hand
* After use, return the fire extinguisher to original stowage and secure
28
What is the operation of a H3R portable fire extinguisher?
* Hold the fire extinguisher upright
* Pull the ring lock pin, breaking the tamper evident seal
* Ensure the nozzle is facing the direction of the fire and squeeze the operating handles together to discharge the fire extinguisher
* After use, return the fire extinguisher to original stowage and secure
29
What is the duration and range of the portable fire extinguisher?
Quell/Chubb fire extinguisher –
Approximately 10 seconds duration
Range of approximately 2 metres
H3R fire extinguisher -
Approximately 10 seconds duration
Range of approximately 4 metres
30
What are the pre-flight serviceability checks for the PBEs?
Scott PBE –
• Ensure the moisture strip in the inspection window is blue (it may fade to white/grey and remain serviceable, however if it is pink it is not serviceable)
Essex PBE –
• Tamper evident seal in tact
• Humidity indicator is blue
31
What colour in the inspection window indicates that the Scott PBE is unserviceable?
Pink
32
What is the duration of all PBE types?
15 minutes
33
How do you operate the Scott PBE?
* Remove unit from case
* Tear off red pull strip and remove unit from bag
* Pull out actuation ring and listen for gas flow (do not use if you cannot hear gas flow)
* Bend forward, grasp hole in neck seal with thumbs, insert chin into hole and pull hood across face and over head
* Pull hood down until headband firmly engages with forehead
* Ensure all clothing, jewellery and hair is clear of the neck seal
* When gas flow noise stops, immediately move to a non-hazardous area and remove by inserting both hands under the neck seal beneath the chin and easing the hood up and over the head (clear of the face)
* Brush hair with hands to break down oxygen build up
34
How do you operate the Essex PBE?
* Grasp the red strap attached to the lid and pull sharply to break the tamper evident seal
* Grasp the yellow nylon strap and pull the PBE from the bracket to remove the unit from the stowage container
* Grasp the pouch in one hand at either of the small red grip tabs located on each side, and with the other hand grasp the red tear strip and tear across the pouch in the direction of the arrows
* Position the front of the hood so that you see only the metalized area
* Unfold the hood far enough to reveal the oxygen cylinders
* Grasp both cylinders securely with one hand
* Grasp the ball/cord with the other hand and pull sharply – the cords/levers should separate completely from the PBE
* Place both hands inside the neck seal opening with palms facing each other, and stretch the neck seal open
* Guide the PBE over the back of the head and down over the face
* Ensure all clothing, jewellery and hair is clear of the neck seal
* When PBE deflates to the point where it touches the wearers head/face, or when the red light on the End-of-Service Indicator flashes, immediately move to a non-hazardous area and remove by inserting both hands under the neck seal beneath the chin and easing the hood up and over the head (clear of the face)
* Brush hair with hands to break down oxygen build up
35
Where would you place the PBE once you have finished with it?
In a safe, dry place, away from heat, fire and water, e.g. valet cupboard, OVHD locker. Ask the Captain.
36
What is the pre-flight serviceability check for the cabin oxygen bottle?
* Minimum pressure of 1500psi (during a lengthy ground stop on a cold day, a serviceable fully charged cylinder may indicate just below)
* Dust covers are in position
37
What is the operation of a cabin oxygen bottle, 4 points?
* Remove dust cover from the outlet to be used
* Insert the metal connector of the transparent oxygen tube into the required (HI/LO) flow outlet
* Turn the ON/OFF regulator valve fully counter clockwise
* Ensure oxygen is flowing by checking that the flow indicator has expanded on the re-breather bag
38
Name the precautions/guidelines to be considered when using cabin oxygen bottles: (x8)
* Leave 50psi of oxygen in the cylinder
* Avoid bumping/dropping the cylinder
* HI flow for adults/CC
* LO flow for children <5yo
* Do not permit oxygen to flow onto oil/grease
* Wipe any heavy make-up or grease from the person’s face (if time permits)
* Do not use oxygen near an open flame
* No ignition sources within 4 metres of oxygen equipment
39
What is the duration of a cabin oxygen bottle?
High flow rate for one person - 50 minutes
Low flow rate for one person - 100 minute
Both outlets operating at the same time - 33 minutes
40
What do you do with the used oxygen mask?
Place in an airsickness bag in FWD galley, and notify Captain to make the appropriate entry in the ML.
41
What must you check if oxygen fails to flow into the oxygen mask?
* Connections
| * Bottle contents
42
What is the pre-flight serviceability check of a crew or spare adult/infant lifejackets?
Correct number and location in flight deck (pilot responsibility) and at CC stations and spares (cabin crew responsibility)
43
How would you fit an infant life jacket?
* Tear open the plastic bag containing the life jacket
* Remove and unroll the life jacket
* Ensure the battery is facing outwards
* Place over the infant’s head
* Place the harness strap between the infant’s legs and pull to tighten
* Pass the body belt around the infant’s waist, secure with the buckle at the front and tighten by pulling on the strap
* Tuck any excess ends underneath life jacket
44
How would you fit an adult life jacket?
* Tear open the plastic bag containing the life jacket
* Remove and unroll the life jacket
* Ensure the battery is facing outwards (light in left hand)
* Put head through the opening
* Tighten around the waist by securing the buckle at the front and pulling on the strap
45
How many infant life jackets are carried in the cabin?
F100 – 12, located in OVHD locker mid cabin RHS
| F70 – 9, located in OVHD locker mid cabin RHS
46
How many spare adult life jackets are carried in the cabin?
F100 – 6 spares, located in OVHD locker mid cabin RHS
| F70 – 5 spares, located in OVHD locker mid cabin RHS
47
Name the precautions/guidelines to be considered for life jackets: (x3)
* Do not inflate inside an aircraft (infant life jackets may be inflated just prior to evacuation)
* The infant tether line must only be attached to the adult after landing
* The infant life jacket toggles must only be pulled one at a time while holding the chambers at the top of the infant life jacket
48
What is the operation of the Flexicuffs?
* Set up by inserting the ends of the Flexicuff through the slots marked “insert here” on the flat side of the Flexicuffs
* With the offender’s hands behind their back, place the loop over one wrist and then the other wrist, and pull to tighten for a firm fit
* Cut excess ends with the cutter to prevent over tightening
* Continually check the offender to make sure the Flexicuff is not cutting off circulation
49
What is the operation of the cutter?
* Pull the handles down from their locked position and spread the handles as wide as possible
* Grasp the top handle on the closed side of the hook
* Hook the blade around the strap of the Flexicuff
* Ensure the Flexicuff is inserted as far as possible in the base of the hook
* Grasp the bottom handle and squeeze both handles together to cut
50
What is the pre-flight serviceability check of the PLB (MT410G) radio beacon?
Correct number and location (1 behind Captain’s seat, if carried and 1 with each life raft)
51
What is the duration of the PLB (MT410G) radio beacon?
>24 hours at -20˚c, and longer at higher ambient temperatures
52
How do you deactivate the PLB (MT410G) radio beacon?
* Using the key (attached to the lanyard) depress the antenna latch
* Swing the antenna fully down 180˚
* Re-wrap the antenna around the groove on the unit back (the PLB is now off)
53
When would you most likely use a megaphone?
* PA system has failed
* To assist in crowd control after an evacuation
* To assist with passenger control on the ground, e.g. during a bomb threat
54
What is the precaution when using a megaphone?
Do not place the outlet close to a person
55
What is the pre-flight serviceability check of the megaphone?
• Squeeze megaphone handle momentarily and ensure an audible ‘click’ is present
56
What is the operation of the megaphone?
* Hold megaphone with one hand with the microphone as close as possible to your mouth (lips should be placed in contact with the microphone housing)
* Squeeze handle and hold while speaking into the microphone
* Adjust volume level control knob to a suitable level
57
What is the pre-flight serviceability check of a crash axe?
• Correct number and location (1 – bulkhead behind FO seat)
58
When would you use a crash axe?
* As an aid while fighting fires to pry a panel away if the fire source is difficult to locate
* To deal with physical obstructions in the event of a crash
* As a basic survival aid in a remote area
59
What is the weight of the 46 man life raft?
44kg
60
What is the weight of the 10 man life raft?
27kg
61
What is the inflation time of life rafts?
Within 15 seconds
62
What is the maximum capacity of life rafts with a 50% overload?
46 man life raft – 69 people
| 10 man life raft – 15 people
63
What is a precaution when launching life rafts?
Life rafts must be in the water and clear of the front of the wing prior to inflation
64
What is the pre-flight check serviceability for the life rafts?
46 man life rafts –
• Stowed on top of each other in the row immediately preceding the emergency exit row on the RHS of the aircraft
• Upper life raft with inflation line facing the aisle
• Lower life raft with inflation line facing the fuselage
10 man life rafts –
• Stowed at the emergency window exits in the OVHD lockers on the LHS and RHS of the aircraft
• Also may be stowed in row 2 OVHD lockers
65
What is the recommended procedure to position the life rafts ready for launching?
* Remove life rafts from stowage
* Check outside conditions for fire/smoke/high water levels/obstructions
* Open usable exits
* Unlatch the 3 buckles holding the life rafts in position
* Remove cover and seat cushions
45 man life raft:
o With the assistance of ABPs, remove life rafts
o Place upper raft in first left-hand emergency window exit row
o Place lower raft in first right-hand emergency window exit row
10 man life raft:
o With the assistance of ABPs, remove life rafts from OVHD locker
o Place life rafts at mid cabin OVHD lockers directly underneath into emergency window exit row
66
How do you attach a life raft to the aircraft prior to launching?
* 46 man life raft – Fasten the seatbelt nearest the exit and pass the inflation line through the belt and clip it back onto itself
* 10 man life raft – Pass the seatbelt nearest the exit through the inflation line loop and fasten
* Alternatively – Attach inflation line to the leg of a passenger seat
67
What action is taken to inflate a life raft?
Pull firmly on the inflation line twice
68
How do you detach a life raft from the aircraft?
* Release the clip of the inflation line, or
* Release the seatbelt the inflation line is attached to, or
* Cut the inflation line with the life raft knife
69
Name the life raft accessories? (x8)
* Life line
* Survival kit (including canopy)
* Bailing bucket
* Locator lights (water activated)
* Heaving line
* Sea anchor
* Life raft knife
* Hand pump
70
What items are located inside the survival kit? (x11)
* Day/night flare
* Signalling mirror
* Sea marker dye
* Survival manual
* Whistle
* Miniature torch/flashlight
* Repair kit
* First aid kit
* Water packs (5)
* Sponge
* Utility knife
71
Describe how to erect the life raft canopy?
* Distribute the support rods
* Direct each person to insert their support rod into the respective eyelet in each corner of the life raft
* Erect the centre mast
* Spread the life raft canopy out over the life raft, ensuring the zipper vent flap placard is positioned above the boarding station
* On the upwind side, direct the people with support rods to grasp the life raft canopy and bring it up and over the tips of the support rods, and place support rods through the holes in the top of the life raft canopy and press to secure
* Direct the occupants to tie down the life raft canopy sides
* Repeat previous 2 steps on the downwind side
72
When the night end of the flare is activated, what will it produce?
Red magnesium sparks
73
When the day end of the flare is activated, what will it produce?
Orange smoke (less effective in strong wind conditions)
74
Describe the operation of a flare?
* Position on the downwind side of the life raft
* Hold the flare up over the side at arm’s length, clear of the life raft and pointing downwind away from your face
* Ignite by unscrewing the cap from the end of the flare to be fired and pulling the ball sharply
* Hold at a 45˚ angle until the flare has discharged completely
* Store in a dry place if only one end has been discharged
75
How do you use the signalling mirror?
* Place the lanyard over the person’s head
* Reflect the sunlight from the signalling mirror onto a nearby surface to identify a bright light
* Slowly bring the signalling mirror up to eye level and look through the sighting hole until a bright light spot becomes visible
* Hold close to the eye and slowly turn until the bright light is directed to the target
* Continually sweep the horizon
76
What colour is the sea marker dye once activated?
Green
77
What is the pre-flight serviceability check for the cabin emergency torch?
Ensure the red blinker light is flashing every 3-10 seconds
78
What is the pre-flight serviceability check for the flight deck torch?
Correct number and location and serviceable
79
How do you operate the cabin emergency torch?
Remove from stowage (it will automatically turn ON)
80
How do you operate the flight deck torch?
Press the ON/OFF button
81
What is the duration of a cabin/flight deck torch?
Approximately 4 hours
82
What are the 2 ways a cabin emergency torch can be switched off?
* Return to stowage
| * Unscrew base of torch, disconnect the plug and replace the cap
83
What is the pre-flight serviceability check of the restraint equipment?
* Correct number and location (1 in flight deck, 1 in forward cabin)
* Blue bag contains Flexicuffs (2), cutter (1) and witness forms (6)
84
What precautions must be considered when restraining a passenger? (x5)
* Do not attach the person to the aircraft structure
* Maintain surveillance to ensure the restraint device is not causing injury to the person concerned
* To replace, apply the new restraint before removing the old one
* Do not apply any covering to the face/head of the person
* Restraints may be removed only when the aircraft has landed and security personnel have arrived on board
85
What is a precaution when using an escape rope in the flight deck?
Ensure the escape rope is securely attached to the aircraft before use
86
Describe the operation of the escape rope?
* Open the escape rope compartment door
* Pull firmly on the escape rope to ensure it is securely attached
* Throw the escape rope out the flight deck window
* Grasp the evacuation handle with the hand closest to the window
* Thrust the shoulder closest to the window and head out
* Place both feet on the seat and sit on the window rail
* Grasp the escape rope, place both feet on the window rail and lower yourself to the ground
87
When the ‘request’ push button is depressed by a Cabin Crew member, what indications will the Pilots receive on the flight deck?
An aural and visual alert
88
Pilots have the ability to override the ‘request access’, what indication will be visible on the Flight Deck Access System?
Red ‘ACS Denied’ light illuminated
89
If Pilots do not give access or do not override the Flight Deck Access System, how long will it be before the door will automatically open?
30 seconds
90
What indication is visible when the door is unlocked?
Green ‘Unlocked’ light illuminated
91
What is the procedure to fit a flight deck oxygen mask?
1. Squeeze and pull the red release levers
2. Remove the oxygen mask from stowage
3. Ensure the mask harness is inflated by continuing to squeeze
4. Place the mask harness over the back of your head and pull the oxygen mask down over your face
5. Release the red release levers to deflate the mask harness, fitting it securely to the head and face
92
What is the procedure to remove a flight deck oxygen mask?
1. Squeeze the red release levers to inflate the mask harness
2. Ease the oxygen mask up and over face and head
3. Place the oxygen mask on the flight deck side console under window exit
4. Close both doors of the oxygen mask stowage container
5. Slide the reset/test lever in order to regain comms via the boom microphone
6. Ensure white ‘OXY ON’ flag (adjacent to reset/test lever) is not visible
93
How many masks (per row) are located on the right hand side of the cabin (3 seats)?
4
94
How many masks (per row) are located on the left hand side of the cabin (2 seats)?
3
95
How many masks are located at each crew station?
3
96
How many masks are located in each toilet?
3
97
Describe the manual opening of Passenger Service Units?
By inserting a pointed object/manual deploy tool (F100 Group 2 - located under the Cabin Manager and Flight Attendant seats) in the hole on the unit door and pushing up on the latch.
98
Once one mask is pulled from the unit, does oxygen flow to all of the oxygen masks in that PSU?
Yes
99
Can you stop the flow of oxygen once it has started?
No, oxygen will flow until the chemical reaction is complete.
100
How do you know oxygen is flowing into the mask (PSU)?
The masks are provided with a flow indicator
101
What is the duration of the PSU oxygen system in the cabin?
12 minutes (minimum)
102
After opening a door in an emergency situation and the slide fails to inflate, how do you manually inflate the slide?
Pull the Manual Inflation Handle
103
What are the non-inflated or deflated slide procedures?
To use the escape slide as a non-inflated or deflated escape slide (only if it is the only means of evacuation):
1. Hold onto the evacuation handle or brace against the fuselage, lean forward and release the tab or clip in the centre of the escape slide (if not already released) allowing it to fall free
2. Direct 2 ABPs to climb down the escape slide
3. Direct the first ABP to release the securing tabs of the escape slide on the way down
4. Direct both ABPs to stretch the escape slide at a 45˚ angle using the hand holds provided at the bottom
5. Direct another passenger to slide down and position at the bottom of the escape slide to assist evacuating passengers
104
How do you detach a slide from the aircraft?
1. Lift the flap at the top of the escape slide
2. Pull the detachment handle
3. Ensure the attachment line breaks
105
What is the initial acceptance of flight deck fixed oxygen – first sector of the day?
* Check oxygen bottle OPEN and pressure minimum 1450psi (3 crew) or 1000psi (2 crew)
* Select OPEN IC, adjust INT volume and select SPKR ON
* Push and hold the reset/test slide and check blinker momentarily yellow and oxygen flow momentarily audible
* While holding reset/test slide, squeeze red release levers to inflate harness and check blinker momentarily yellow then release levers
* Press ‘press to test’ control knob on the mask flow selector and check blinker continuous yellow and oxygen flow continuously audible then release control knob
* Release reset/test slide and confirm blinker is black and no oxygen flow audible
* Check N/100% lever at 100% position
106
What is the ‘in transit’ before start check of the flight deck fixed oxygen?
* Select OPEN IC, adjust INT volume and select SPKR ON
| * Push and hold reset/test slide and check blinker momentarily yellow and oxygen flow momentarily audible
107
How long does the emergency lighting system last for?
10 minutes
108
What is the location of the Dangerous Goods Response Book?
On the iPad (Company COMMON > Manuals AOC AUS > IATA Emergency Response Guide)
109
What procedures will the Pilots follow if a dangerous goods item was detected in the cabin?
* Identify the DGs item using the DGs Response Book.
* Advise CC via interphone of the best method to handle the DGs item.
* Make a PA to alert passengers of the spillage and the need to eliminate all potential sources of ignition.
* Keep the flight deck door closed.
* Select and maintain maximum air flow to remove flammable vapour. If insufficient, depressurise the cabin.
* Lower cabin temperature.
* Complete smoke/toxic fumes removal procedure, if necessary.
* Contact Ops with all relevant info.
* Make appropriate entry in ML that the DGs Disposal Kit was used.
110
Whose permission will Cabin Crew seek to isolate the dangerous goods item?
The Captain
111
What information would the Pilots expect to receive in the initial contact to the flight deck (DGs spill/leakage)?
* The DGs item and the UN number, if possible
* Location
* Extent of spillage/leakage
* If fire or smoke/fumes is present, including colour/density/smell
112
What information would the Pilots expect to receive in the follow up contact to the flight deck (DGs spill/leakage)?
* Status of the situation
| * Effect on passengers and CC
113
What information will cabin crew communicate to the flight deck in relation to smoke/fumes and odours in the cabin during flight?
* Nature and intensity
* Any visible signs of haze or mist
* Location
* Phase of flight when the odour was first noticed
* Effects on passengers and crew
114
What is the procedure if a pilot has become incapacitated in the flight deck and is unable to be removed from the seat?
1. Slide the seat fully back
2. Move the legs of the incapacitated pilot away from the rudder pedals
3. Maintain a clear airway to assist breathing
4. Cross the arms of the incapacitated pilot across the chest and place them in the shoulder harness to secure
5. Lock and/or tighten the seat harness
6. Administer 100% oxygen
7. Ascertain if there are any Alliance pilots travelling who may be able to assist in the flight deck. The Cabin Manager must make a PA requesting the assistance of a Doctor, trained nurse or paramedic.
115
Who is responsible for the assessment and classification of bomb threats directed towards the airline?
The Company’s Initial Assessment Team
116
If advice is not available via Alliance Airlines, who’s responsible for classifying the bomb threat?
The Captain
117
The Initial Assessment Team will declare the bomb threat as either:
* Genuine
| * Hoax
118
Are passengers and personal items permitted to remain on the aircraft during a bomb search?
No
119
If an article arousing suspicion is found, what wouldn’t you do?
Do not make an attempt to move, touch or open it. The article should be left alone, the area evacuated and the removal of the article left to the relevant, trained authority.
120
When advising the Captain of the suspicious article, what information would Cabin Crew provide?
* Exact location
| * General appearance
121
What are the pilot’s procedures in flight (bomb threat)?
* Regard the threat as genuine until able to contact Ops and the IAT can make a more considered classification.
* Decide whether to continue to the destination, return to the departure or divert to another airport. An aircraft under genuine threat must land at the nearest suitable airport.
* Advise Ops of intentions.
* Contact the Cabin Manager and brief accordingly.
* PA – “Ladies and Gentlemen, This is the Captain speaking. We are returning to _____ for operational reasons and we will give you further details immediately after landing.”. Do not tell passengers that there is a threat against the aircraft.
* After landing the aircraft shall be directed to a bomb search area, unless the Captain deems an emergency evacuation is necessary (if there is any indication an explosion is imminent)
122
What is the difference between the Captains PA on the ground and the one made in flight for a bomb threat?
In the air you do not tell the passengers that a threat has been made against the aircraft - "operational reasons"
123
Where is the bomb search plan located on the aircraft?
On the Company iPads (Company COMMON > AOC AUS > Special Information)
124
What are the 4 general categories of hijackers?
* Asylum seekers
* Irrational individuals
* Publicity seekers
* Organised state or non-state terrorist groups
125
Name the three stages of a hijack?
1. Intimidation
2. Custodial
3. Resolution
126
What are the suggested procedures to follow during the intimidation stage?
* Follow the hijackers instructions
* Contact the flight deck
* Attempt to keep the hijacker out of the flight deck
* Establish whether the hijacker has a weapon
127
List guidelines to consider during the custodial stage?
1. Stay calm, calm and reassure passengers, calm the hijacker
2. Use the established crew chain of command, unless the hijacker orders otherwise
3. Try to retain ‘passive control’ of the situation
4. Slow everything down
5. Be cautious about what you hear from others, be guided by what you see and the actions of others
6. Do not assume the hijacker is acting alone – there may be others who have not revealed their identity
7. Be responsive in a regulated tone and use direct questions when talking to the hijacker, but do not volunteer info
8. Avoid political, moral or ethical discussions with the hijacker
9. Do not disagree or argue with a hijacker
10. Every endeavour should be made to relieve the hijackers anxiety and maintain effective communication with them
11. Discourage the use of mobile phones
12. Be aware of Stockholm Syndrome
13. Ration food and beverages, and do not give alcohol to anyone (dispose of if possible)
14. Maintain hygiene in the cabin
15. Pilots – try to land, suggest weather/airport/servicing/other reasons
16. Ensure passengers do not isolate themselves, form groups or intervene by attempting to be the hero
17. Keep the hijacker informed of what you are doing, and why
18. Observe the characteristics and behaviour of the hijacker
19. Allow the hijacker to make their own decisions
128
What are the 2 ways a resolution will occur?
* Negotiation
| * Rescue operation
129
What are the procedures after a hijack when dealing with questions from the public?
Do not publicise details or give any info to anyone regarding the incident. Respond to all questions from the media with an apology, comment that a statement will be issued and phone number for them to contact.
130
After a rapid depressurisation, how long do you have as “useful time of consciousness” at 35,000 feet before the effects of hypoxia are felt?
30-60 seconds
131
What are the effects on respiration at altitude?
The lung response is mainly hyperventilation. There is an increase in breathing and heart rate as much as double, even while resting. Non-essential bodily functions are suppressed.
132
What are the 2 types of depressurisation?
* Gradual
| * Rapid
133
What is the definition of a gradual depressurisation?
A non-normal depressurisation, caused by a failure of the equipment controlling the cabin pressurisation, or by a slow leak in the fuselage. There may be no indication in the cabin that a gradual depressurisation is occurring.
134
What is the definition of a rapid depressurisation?
An emergency depressurisation, caused by the failure of the aircraft pressurisation system, a failure of a door/window/cargo hatch, or a hole in the fuselage. A rapid depressurisation will be followed by an emergency descent that could take 3-4 minutes to accomplish.
135
What is the recognition of hypoxia? (mild x3, moderate x3, severe x3)
```
Mild –
• Fatigue
• Listlessness and vague distress
• Lack of concentration
Moderate –
• Lack of self-criticism
• Mood change and confusion
• Breathlessness
Severe –
• Blue tinge to lips and fingers
• Loss of consciousness
• Death
```
136
What is the management of hypoxia?
* Give oxygen at 4L/min (high flow)
| * Loosen tight clothing around neck, chest and waist
137
During a rapid depressurisation, if there is no PA forthcoming from the flight deck, what other indications may occur in the cabin?
* Oxygen masks will deploy
* Pilots will conduct a rapid descent
* A loud noise (if there was an explosion)
* Sudden cooling of the air and possibly filling the cabin with fog (this may activate toilet smoke detectors)
* Wind noise (if there is a hole in the fuselage or exit)
* Dust and loose paper blowing about the cabin
* Hot fluids boiling
* Discomfort or pain due to pressure of trapped gases in the body
* A need to breathe rapidly
* Initial effects of hypoxia
138
What information will Cabin Crew report to the Captain after assessing the state of the cabin after an emergency descent?
* Current state of the cabin, especially any structural or equipment damage
* Any injuries to CC or passengers
* First aid and oxygen requirements
139
What sights of the body will you experience trapped gasses?
* Middle ear
* Sinuses
* Bowel
* Teeth
140
What is the recognition of a person suffering from decompression sickness?
* Joint pains
* Tingling, numbness and general discomfort of the skin
* Weakness
* Chest tightness
* Visual impairment
* Dizziness
* An altered conscious state or unconsciousness
141
What is the management of a person suffering from decompression sickness?
* Place the person in a horizontal position
* Give oxygen at 4L/min (high flow)
* Observe the person
* Keep the person warm
* Advise the person to keep still
142
What are the names of the 2 people involved in fighting a fire?
* Primary Fire Fighter
| * Communicator/Assist
143
How do you fight a fire on a horizontal surface? e.g. a cabin floor
Start at the near edge of the fire and move the fire extinguisher from side to side in a sweeping motion.
144
How do you fight a fire on a vertical surface? e.g. a curtain
Start at the bottom and work upward, moving the fire extinguisher from side to side in a sweeping motion.
145
What information must the Communicator/Assist advise during the initial contact to the flight deck?
* Location of fire/smoke
* Source of fire/smoke
* Colour/density/smell of smoke
146
What information must the Communicator/Assist advise during the follow up contact to the flight deck?
* Status of the situation
* Effect on passengers and CC
* Number of fire extinguishers used
147
What is the oven fire drill?
1. CC turn the oven off. FC switch galley electrical power off.
2. Open the door slightly.
3. Insert the nozzle of the fire extinguisher and discharge a short burst.
4. Close the door.
5. Wait 1 minute.
6. Reopen the door slightly.
7. Establish if fire is extinguished.
8. Repeat until fire is extinguished.
148
What is the toilet waste bin fire drill?
1. Open the waste bin flap slightly.
2. Insert the nozzle of the fire extinguisher and discharge a short burst.
3. Close the waste bin flap.
4. Wait 1 minute.
5. Reopen the waste bin flap slightly.
6. Establish if the fire is extinguished.
7. Repeat until the fire is extinguished.
8. Saturate the contents.
9. Remove the contents.
149
What is the lithium battery fire drill?
1. Disconnect device from power source (if safe to do so).
2. Discharge fire extinguisher.
3. Saturate with cold water or non-alcoholic liquids.
4. Once the device has cooled, immerse in cold water (where possible).
150
What are the 4 components of an Emergency Landing Briefing that the Captain will brief the Cabin Crew during a cabin preparation? (NITS)
* Nature of the emergency
* Intended plan of action
* Time available
* Special instructions: e.g. Speed of evacuation, Possibility of structural damage/fire, Possibility of unusual aircraft attitudes, High surface winds, Ground/water conditions
151
What must Pilots consider during an emergency landing preparation?
* At an airport, the aircraft must be landed on a runway and not the adjacent flight strips (wherever possible)
* The speed on final approach should be controlled to a minimum
* When landing with an uncontained engine fire, try to stop into wind or position fire downwind of the aircraft
* If the aircraft is on fire or has suffered other major damage, it must be stopped on the runway rather than exiting onto a taxiway
* Forced landings should be made with landing gear down, irrespective of surface conditions
* Ditching must be made with landing gear up, irrespective of surface conditions
* If time permits, the cabin pressure controller should be used to schedule the cabin ROD so the cabin is unpressurised before turning the pack switches off
152
What must Cabin Crew communicate to the flight deck via the interphone to advise the cabin duties are completed and Cabin Crew are seated and harnessed ready for the emergency landing?
“Cabin preparation complete”
153
What are the Captains responsibilities after an evacuation?
Take a torch and hand held radio beacon and enter the cabin to monitor or assist with the cabin evacuation. Once the evacuation is complete, the Captain must move upwind and assist the FO with gathering passengers and conducting headcounts.
154
What are the First Officers responsibilities after an evacuation?
Take a torch and enter the cabin and evacuate from the first available exit. After leaving the aircraft, utilise ABPs to keep the base of the exit clear and direct passengers upwind and conduct headcounts.
155
When can Cabin Crew initiate an evacuation?
CC initiate an evacuation in a ditching. Or, if the situation at their station is jeopardising the safety of the aircraft and/or its occupants, the CC should attempt to contact the Captain. If unable, contact the Cabin Manager. If still unable and an evacuation is imperative, then a Flight Attendant can initiate an evacuation. E.g. aircraft has broken up, there is an obvious self-sustaining major inside the cabin.
156
What are the four priorities of survival?
1. Protection
2. Location
3. Water
4. Food
157
What are the immediate actions for desert survival?
* Activate the radio beacon
| * Rest in the shade
158
What are the immediate actions for sea survival with life jackets only?
* HELP
| * Group huddle
159
What are the immediate actions for sea survival with life rafts? (REDCSE)
```
Release the lift rafts from the aircraft
Establish command
Deploy radio beacons
Collect survivors
Stabilise and secure life rafts
Erect the lift raft canopy
```
160
How do you detach a life raft from the aircraft?
Release the clip of the inflation line, release the seatbelt, or cut the inflation line with a life raft knife.
161
What are the elements of ‘Protection’ during a survival situation?
* First aid
* Clothing
* Shelter
* Fire
162
What are the elements of ‘Location’ during a survival situation?
* Radio beacon
* Aircraft fuselage
* SOS (spelt in rocks, logs, etc.)
163
What are the guidelines surrounding the issuing of water?
* No water issued in the first 24 hours (except to the sick and injured)
* 500ml/day, issued in 3 parts – sunrise, midday, sunset
* Drink water slowly, holding it in the mouth and swilling it before swallowing
164
What are the guidelines surrounding the issuing of food?
* No food issued in the first 24 hours (except to the sick and injured)
* 125g/day for the first 3 days, issued in 1 or 2 parts
165
Describe what the ‘HELP’ position is?
Holding the inner sides of the arms tightly to the sides of the chest, raising the thighs to close off the groin region, and keeping the head above the water.
166
Describe what the ‘Group Huddle’ is?
Survivors should form a ring with everyone facing towards the centre, linking arms together.
167
Describe the guidelines for disposing of the dead in a ground/life raft survival situation?
Bury dead bodies away from the survival camp in a clearly marked location where they do not pollute any water sources.
In a life raft, remove the dead bodies from the life raft.
168
What indications will there be in the cabin if the toilet smoke alarm activates?
F100 Group 1 - no visual signal/warning
F100 Group 2 - LG or RH SMOKE on cabin lighting panel and visual indicator illuminated on the cabin ceiling (one at front, one at rear)
169
How do you perform a 2 person lift?
Recline the passengers seat.
Position behind the passenger, reach under their arms and grab their wrists.
Cross pax arms across their chest while holding their wrists.
Have an ABP stand adjacent to the seat and wrap their arms around the passengers legs, holding their wrist.
Coordinate to lift the passenger at the same time.
