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Flashcards in Final Deck (23):
1

What are divisions?

Division represent geographic responsibilities.

2

What are groups?

Represent a functional (job) responsibility.

3

What are branches?

An organizational level having functional or geographic responsibilities for major aspects of incident operations. They assist in maintaining proper span of control during major incidents.

4

What is a medical supervisor and who does he report to?

Reports to the incident commander.
They supervise triage and treatment unit leaders, aswell as medical supply coordinators.
They establish command and control the activities within a medical group to ensure best possible MCI Pt. care. (ex. triage/tagging Pt.s)

5

Resource allocation categories?

single resources, ambulance strike teams, and EMS task force.

6

Single resources

Ambulances identified by type and capability.
Need to be able to work 12 hour shifts, have backup supplies and equipment needed for the number of patients and multiple type of possible event.

7

Ambulance strike team

A group of 5 ambulances of the same type with common communication and same leader.

8

EMS task force

Team comprised of 5 resources in any combo of resources (ex. ambulances, rscues, squads, fire trucks etc...) assambled for a medical mission, with a common communication and supervisor.

Only 1 type of EMS task force exists and must be self sufficient for 12 hour operational periods or longer.

9

Whats an Incident Action Plan (IAP) and how long are their operational periods?

Is an overall incident objective and strategic establishment by incident command or a unified command.

Operational periods 12-24 hours.

10

Mission Statement

Conveys the organizations guiding principle or objecives to employees and customers.

11

Value Statement

Written description of the beliefs, principles, and ethitcal guidelines that direct an EMS organizations planning and operations.

12

Culture

Is a pattern of artifacts, behaviors, values, beliefs, and underlying assumptions that is developed by a given group of people as they learn to cope with internal and external problems of survival and prosperity.

13

Theory X

Concept of managment in which employees dislike work and that managers must coerce, control, and direct employees.

14

Theory Y

Management philosophy in which employees accept work as natural and that managers dont need to exclusively control employees externally.

15

Define leadership

Process of guiding others toward accomplishing goals.

16

Leadership involves

vision, motivation, and empathy.

17

Define mentoring

Guiding others in their personal quest for growth through learning.

18

Performance appraisal

An on going continous process of one on one performance review between a supervisor and an employee.

19

Management process

The aspect of management process is to identify problem events (sentinel event) signifying a need for management to take action.

20

Sentinel event

undesirable event/phenomenon triggering the need for further analysis/investigation. occurence resulting in a serious injury that specifically includes loss of limb or function.

21

Define span of control

the area of activity or number of functions, people, or things for which an individual or organization is responsible.

22

What makes the span of control more manageable by reducing its size?

Divisions and groups.

23

Max number of divisions and groups within a span of control

Normal: 3-7
Fast moving complex operations: 5 max