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Flashcards in Final Deck (69)
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1

Entities

Something you collect data about.

EX- people or class

2

Attributes

An individual field containing data describing an entity in a database.

3

Relationship

An association between entities in a database to enable data retrieval.

4

Form

a business document that contains some predefined data and may include some areas where additional data are to be filled in, typically for adding or modifying data related to a single record.

5

Query

method used to retrieve data from a database.

6

Structured Query Language (SQL)-

most common language used to interface with databases.

7

Online Transaction Processing (OLTP)-

immediate automated responses to the request from multiple concurrent transactions of customers.

8

Data Dictionary

A document prepared by database designers to describe the characteristics of all items in a database.

9

Data Warehouse

A repository containing data from multiple large databases and other sources that is suitable for direct querying, analysis , or processing.

10

Data Mart

A data warehouse that is limited in scope and customized for the decision support applications of a particular end-user group.

11

Business Intelligence

tools and techniques for analyzing data of past and current transactions to obtain an understanding of an organization's performance.

12

Online Analytical Processing (OLAP)-

the process of quickly conducting complex analyses of data stored in a database, typically using graphical software tools.

13

Order-to-Cash-

the set of processes associated with selling a product or service.

14

Procure-to-Pay

the set of processes associated with procuring goods from external vendors.

15

Make-to-Stock

the set of processes associated with producing orders based on demand forecasts.

16

Make-to-Order-

the set of processes associated with producing goods based on customers orders

17

ERP

Enterprise resource planning. Acts to support core business processes

18

What Is a Supply Chain?

A collection of companies and processes involved in moving a product from the suppliers of raw materials to the suppliers of intermediate components, then to final production, and, ultimately, to the customer

19

What Is a Supply Network?

businesses have multiple suppliers, who have multiple suppliers

20

Supply Chain Strategy

Trade off between Supply Chain Efficiency and Supply Chain Effectiveness

21

Supply Chain Planning

involves multiple Supply Chain Management tools and modules working together to meet business needs and customer demands

22

Supply Chain Execution

focuses on the efficient and effective flow of materials, information, and financial transactions

23

Supply Chain Efficiency vs 
Effectiveness

–Supply Chain Efficiency

-Minimizes cost, but increases risk of stock-outs

-May sacrifice customer service


–Supply Chain Effectiveness

-Maximizes likelihood of meeting objectives

24

Just-in-Time Production

Inventory delivered just as it is needed

–Minimizes stock and handling costs
–Reduces obsolescence charges

25

Bullwhip Effect

–Ripple effects due to forecast errors

–Coordinated supply chain helps mitigate this

26

XML

Extensive markup language.

Important enabling technology for Information Flow

27

CRM

Customer Relationship Management

-helps to improve the activities involved in promoting and selling products to customers as well as providing customer service and nourishing long-term relationships.

28

Making a Business Case

The business case sells an investment

–Build a strong, integrated set of arguments

-Show how an IS adds value to the organization

-Lays out the costs and benefits

-Used to make a “go” or “no-go” decision

-May be used to justify continued funding

29

Faith

Arguments based on beliefs about organizational strategy, competitive advantage, industry forces, customer perceptions, market share, and so on

30

Fear

Arguments based on the notion that if the system is not implemented, the firm will lose to the competition or go out of business