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Business Info Systems > Midterm > Flashcards

Midterm Flashcards

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1
Q

Competitive Advantage

A

anything that gives a firm a lead over its rivals

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2
Q

Automation

A

Using information systems to do activity faster, cheaper with more accuracy and consistency.

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3
Q

Organizational Learning

A

focuses on using information systems to improve business processes based on the analysis of past behavior

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4
Q

Data

A

Raw symbols, such as characters and numbers that have no meaning in and of themselves, and are of little value until processed. Ex- 123456789=??

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5
Q

Information

A

formatted data. Ex-123-45-6789 =SSN

Ex- a list of potential donors who live in Seattle and enjoy sports

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6
Q

Knowledge

A

When information is understand and can be used, it becomes knowledge

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7
Q

Which describes the relationship between data and information?

A

Data are raw facts with no meaning in and of themselves

information is data that has been transformed to be useful

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8
Q

CIO

A

responsible for strategic planning and IS use throughout the firm

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9
Q

Internet of Things-

A

network of a broad range of physical objects that can automatically share data over the Internet

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10
Q

Big Data

A

concerned with the generation, collection and analysis of vast quantities of unstructured data

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11
Q

Information Technology

A

hardware, software and networks

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12
Q

Information Systems-

A

hardware, software, data, processes, people

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13
Q

Business competency

A

sets an IS professional apart from other and may help protect a person’s job.

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14
Q

Executive Level of Organization

A
  • EIS system

unstructured Decisions

long-term strategic questions

presidents, VP, chief information officers

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15
Q

Managerial Level of Organization

A

-MIS/DSS systems

semi structured decisions

controlling of operational events

midlevel managers and functional managers

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16
Q

Operational Level of Organization

A

TPS system

Structured Decisions

automate routine and repetitive actives and events

Foremen and supervisors.

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17
Q

What are the 3 primary types of management information systems available to support decision making across company levels?

A

TPS, DSS, EIS

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18
Q

What type of organizational strategy is used by Porsche?

A

Differentiation

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19
Q

What is a standard set of activities that accomplishes a specific task?

A

Business Process

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20
Q

Organizations offering a free basic subscription that can be upgraded to a fee based system….

A

Freemium

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21
Q

___ is high in an industry when alternative products that offer attractive savings are available

A

Threat of substitutes

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22
Q

TPS

A

Transaction Processing System. Technology used to make transactions

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23
Q

MIS

A

Managerial Information System. Used by mid-level managers, larger, more data.

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24
Q

DSS

A

Decision support system. Used at the mid-level.

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25
EIS
Executive Information System. Condensed, succinct.
26
Structured Decisions
processing certain information in a specified way so that you will always get the right answer
27
Unstructured Decisions
one for which there may be several “right” answers, without a sure way to get the right answer
28
Business Process
a method of improving functioning of an organization
29
Freemium
is a marketing approach companies use to obtain customers by offering something for free to build a large customer base and then charge a premium for unrestricted versions with more functionality
30
Porter's 5 forces (definition)
evaluates the attractiveness of an industry - Bargaining Power of Suppliers - Bargaining Power of Buyers - Threat of new entrants - Threat of Substitute Products or Services - Rivalry among existing firms
31
Bargaining Power of Buyers
The ability of buyers to affect the price of an item High when buyers have many choices Low when buyers have fewer choices
32
Bargaining Power of Suppliers
The suppliers’ ability to influence the prices they charge for supplies. High when buyers have fewer choices Low when buyers have many choices
33
Threat of New Entrants
High when it is easy for new competitors to enter a market low when there are significant entry barriers
34
Threat of substitute products or services-
High when there are many alternatives to a product or service low when there are few alternatives
35
Rivalry among existing firms
High when competition is fierce in a market low when competitors are more complacent
36
Primary Value Chain Analysis
Involves making and selling the product -Inbound Logistics- Bringing in raw materials - Operations- Making product - Outbound Logistics- Shipping product - Markets and Sales- - Service-Customer support
37
Crowdfunding
is the securing of business financing from individuals in the marketplace to fund an initiative
38
Difference between hardware and software
Hardware= physical devices Software= instructions to use hardware
39
CPU
Interprets software instructions and literally tells the other hardware devices what to do based on software instruction
40
System Software
Operating system and Utility
41
Application Software
Vertical Market and Horizontal
42
Supercomputer
Takes up an entire room. Used for scientific research.
43
Mainframe
Transaction processing, enterprise-wide applications
44
Workstation
Engineering, medical, graphic design
45
Client
A computer that is designed to request information from a server
46
Server
A computer that is dedicated to providing information in response to external requests from clients
47
LAN
Local Area Network- a network that allows connected computers to share data software applications, or other resources, typically within a limited geographic area. Protocol= Ethernet
48
MAN
Metropolitan Area Network. Group of LAN’s. Citywide.
49
WAN
Wide Area Network. Large Distances. Internet protocol= TCIP
50
PAN
Personal Area Network. 30ft. Range. Protocol= Bluetooth
51
CAN
Campus area network.
52
Intranet:
password-protected Web site designed for sharing within the company
53
Extranet
password-protected Web site designed for sharing with select partners
54
An extranet is not available for use by a _____
Competitor
55
Protocol
ensures that different computers are able to send and receive messages from/ to other computers
56
Ethernet
- A physical and data layer technology for LAN networking
57
TCP/IP
Protocol for the internet
58
SMTP
Simple Mail Transfer Protocol messaging system for email | FTP, HTTP
59
Bandwidth
the transmission capacity of a computer or communication channel measured in bits per second.
60
Infrastructure as a Service (IaaS)-
Application software. | Salesforce.com
61
Platform as a Service (PaaS)-
Operating System Web Server Database Management. (Windows)
62
Software as a Service (SaaS)-
May host a pre-installed application
63
Ecommerce-
Buying and selling of goods and services over the Internet
64
Ebusiness
Includes ecommerce along with all activities related to internal and external business operations
65
G2B
government to business. | export.gov
66
B2G
business to government. | lockheedmartin.com
67
Inter-G2G
International gov. to gov. Outside government doing something with another gov. (Mexico tariff with US)
68
Intra-G2G
internal Gov. to gov. transactions within government within one country. (FBI paying tax to state)
69
Personalization
Occurs when a company knows enough about a customer’s likes and dislikes that it can fashion offers more likely to appeal to that person
70
Mass Customization
The ability of an organization to tailor its products or services to the customers’ specifications
71
Disintermediation
Eliminating distributors and retailers
72
Reintermediation
when steps are added to the value chain as new players find ways to add value to the business process.
73
Moore's Law
- the computer chip speeds double every 18 months – 2 years
74
Collaboration Management Tools
Blogs, Wikis, Mashups
75
Virtual Teams
are composed of members from different geographic areas and assembled as needed to collaborate on a certain project
76
Web 2.0
tools we use that change how we interact with the web
77
Semantic Web
a set of design principles that will allow computers to better index web pages, topics and subjects. (Enhanced Search Results)
78
Mashup
a new application (or website) that uses data from one or more service providers.
79
Wiki
a website allowing people to create, edit, or delete content as well as discuss content tagging
80
Viral Marketing
a business that creates advertisements in a way that entices
81
Crowdsourcing
the practice of obtaining information or input into a task or project by enlisting the services of a large number of people, either paid or unpaid, typically via the Internet.

Business Info Systems (4 decks)

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