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Flashcards in Final Exam Key Terms 7 Deck (17)
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1

culture

beliefs, cultures, and values shared by a group of people
- values that are formed through reference groups

2

real culture

underlying assumptions, not what you see from the outside

3

types of culture (4)

1. clan
2. bureaucratic
3. entreprenurial/ adhocracy
4. market

4

bureaucratic culture

- very formalized structured place to work
- procedures govern what people do

5

clan culture

- very friendly place to work
- extended family

6

entrepreneurial/adhocracy culture

- creative place
- people stick their necks out and take risks

7

market culture

- goal and result oriented
- competitive

8

organization 3F's

1. face
2. function and liabilities
3. formation

9

face

symbols (office buildings), stories, legends, ceremonies

10

function

- coordination and control
- self-organizing
- helps people make sense of events

11

formation

ASA framework (attraction, selection, attrition)_
- socialization of employees
- founders vision

12

norms

defining appropriate attitudes and behaviors

13

vacuous cultures

members agree about what's important but don't care and aren't willing to go the extra mile; more common

14

organizational culture must be

strategically relevant, culture can not be created until an organization first has developed its business strategy

15

culture works when (3)

1. clear
2. consistent
3. comprehensive

16

three C's of culture

1. clarifies whats important
2. identtifies an organizations distinctive competence to extrenal parties
3. creates context that empowers and encourages people

17

three ways to strengthening and change culture

1. how they recruit and select
2. how they socilaize and train
3. how they reward and lead people