Final Exam Key Terms (4-6) Flashcards Preview

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Flashcards in Final Exam Key Terms (4-6) Deck (16)
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1

team

shared visions, common goals, complementary skills

2

stage model of team development

1. forming
2. storming
3. norming
4. performing
5. adjourn

3

blocks to creativity (3)

1. perceptual
2. emotional - fear of failure
3. environmental blocks

4

IDEO

- team size (sub groups)
- complementary skills
- common purpose and performance goals
- team rules
- mutual accountability

5

building team performance (3)

- establish urgency
- demanding performance standards
- direction

6

leadership

the relationship you create with your followers to try and influence more and more people
- process not an outcome

7

transactional leaders

- short term goals

8

transformational leaders

motivate and inspire people, vision

9

high motivation comes from (3)

1. meaningfulness of work
2. responsibility
3. knowledge of outcomes

10

best teams share 3 characteristics

1. designed for learning
2. problem framed so team members were highly motivated
3. leaders behaviour created an environment of psychological safety that fostered communication and innovation

11

power

the ability to make things happen/ influence another successfully

12

influence

alter others people perception of any situation

13

positional power (3)

- legitimate
- rewards
- constrain

14

personal power (2)

- expertise
- referent (reputation)

15

3 things that matter when you are a leader

1. choice of words
2. body language
3. tone

16

how do you influence people (6)

1. liking
2. reciprocity
3. social proof (peer pressure)
4. consistency
5. authority (expose expertise)
6. scarcity