Final Study Guide

Question 1

T/F
Emergency treatment of a snakebite includes applying a construction band, 4 inches above the bite site

Answer 1

TRUE

Question 2

What is most appropriate when dealing with poisoning?

Answer 2

Identify the name and amount of poison taken

Question 3

The common gesture of finger-tapping might mean what?

Answer 3

Impatient

Question 4

What best describes making facilities and equipment available to all users?

Answer 4

Accessibility

Question 5

What copy notations should the writer included at the bottom of the letter to send a copy of the letter to another individual with the recipients knowledge?

Answer 5

Carbon Copy (cc)

Question 6

What are three guidelines to room readiness?

Answer 6

1- Comfortable table

2- Pleasantly illuminated

3- Well organized and spotless

Question 7

What takes place after the receiver has the code of the message sent by the sender?

Answer 7

Provide feedback

Question 8

What is most applicable for symptoms of shivering, cold, skin, listlessness, confusion, and slowed pulse and respirations?

Answer 8

Hypothermia

Question 9

What is an eye specialist?

Answer 9

Ophthalmologist

Question 10

The national health career association (NHA) offers and is dedicated to what?

Answer 10

1- Continuing education

2- Guideline for national certification

3- National certification, exams for healthcare professionals

Question 11

What best describes the most common time. For a new employee to be placed on probation?

Answer 11

60-90 days

Question 12

What allied health professional is trained in the art of drawing blood for diagnostic laboratory testing?

Answer 12

Phlebotomist

Question 13

What are three true statements about burns?

Answer 13

1- Second-degree burn involves the epidermidis and dermis layer

2- Blisters form with second-degree burn

3- Third-degree burn affect or destroy all layers of the skin

Question 14

What are three examples of good writing tips for business letters?

Answer 14

1- Use short sentences

2- Use language that readers will understand

3- First paragraph should identify what the letter is about

Question 15

What is most appropriate when caring for Burns?

Answer 15

Cover with a sterile dressing

Question 16

What is most appropriate for the medical assistant in responding to an emergency situation?

Answer 16

Act quickly, and assess the nature of the situation

Question 17

If a patient has a rash and needs to be referred to a specialist. What kind of doctor would they see?

Answer 17

Dermatologist

Question 18

What law requires employers to verify the right of employees to work in the United States?

Answer 18

The immigration reform act

Question 19

Mrs. Harvey came into the office for stitches to be removed by the medical assistance are scheduled. Mrs. Harvey said she had a fever and would need to see the position. What is the primary personal attribute you need to deal with the situation?

Answer 19

Flexibility

Question 20

What are three true statements regarding shock?

Answer 20

1- Inadequate circulation to the body parts

2- Areas around the lips, eyes, fingernails may turn cyanotic

3- Pulse become rapid and weak

Question 21

What are helpful guidelines and preventing conflicts?

Answer 21

• Do not tolerate negative comments among employees
• Keep confidence
• Manage by walking around

Question 22

T/F
In the medical field, it is appropriate to address a person, qualified by education, training, and licensure to practice medicine as doctor

Answer 22

TRUE

Question 23

In the medical office, a cardiac patient accompanied by his wife, complains to Ryu of chest pain and assessing the patient. What would you do first?

Answer 23

Obtain information about the symptoms being experienced

Question 24

Identify a goal that is focused and has precise boundaries

Answer 24

Specific goals

Question 25

What attributes of a medical assistant identify a true professional?

Answer 25

- Dependability - empathy - ability to communicate

Question 26

When communicating, what percent of the message is actually communicated by the spoken word?

Answer 26

7%

Question 27

Which condition occurs as a result of an excess of insulin and an insufficient amount of sugar circulating through the bloodstream?

Answer 27

Insulin shock

Question 28

What is most appropriate when dealing with poisoning?

Answer 28

Identify the name and amount of poison taken

Question 29

What applies to the number of employees necessary in order to require a business to be in compliance with the ADA?

Answer 29

Have 15 employees or more

Question 30

T/F Antidotes for most poisonings work, either by reversing the effects of the poison, or preventing the poison from working

Answer 30

TRUE

Question 31

A patient calls and states her husband is having some loss of vision, confusion, slurred, speech, and nausea. What might be the possible assessment?

Answer 31

Stroke

Question 32

What are examples of fringe benefits made to full-time employees?

Answer 32

- Health insurance - paid holidays - profit sharing option

Question 33

What is an important assessment when caring for injuries to the musculoskeletal system?

Answer 33

- Note use of extremity - Note, deformity or pain - note the extent of swelling or bruising

Question 34

When you ask a patient, Mrs. Stanley, how are you coming along on this new diet? What form of communication is this?

Answer 34

Open ended questions

Question 35

What are positive ways to help cope with stress in the workplace?

Answer 35

Instead of working through lunch, solve the problem, take a break

Question 36

Gina, a patient in the clinic, comes in with a jack 3 inch open, laceration on her hand, which she calmly shows to you. What is your first priority for care?

Answer 36

Minimize the risk of infection

Question 37

Providers can give access to the health information of an elderly patient under what condition?

Answer 37

Only if the patient has signed a release

Question 38

A few of the common signs and symptoms of a snake bite include

Answer 38

- rapid pulse - nausea - vomiting

Question 39

What are the C’s of communication?

Answer 39

- complete, clear, concise, cohesive, courteous

Question 40

The Americans with disabilities act prohibits discrimination by all private employers, with how many employees?

Answer 40

15 or more

Question 41

The principal barrier to communication at the point of care is what?

Answer 41

Emotional tension

Question 42

What is associated with the body’s psychological response to stress?

Answer 42

- anxiety - depression - eating problems

Question 43

What is the most appropriate action of the medical assistant of a patient feels faint in the examination room?

Answer 43

Lay the patient down or have them sit and put their head down leveled with their knees

Question 44

What are traits of business correspondence?

Answer 44

- clear - courteous - concise

Question 45

What would be an example of a document that may be signed by the medical assistant?

Answer 45

Notification of collection procedures

Question 46

What is the cause of long-term stress?

Answer 46

- environment - powerlessness - management style

Question 47

Why should a medical assistant ensure good personal hygiene?

Answer 47

To demonstrate a professional appearance

Question 48

What best describes the alternative medicine modality of homeopathy?

Answer 48

The use of remedies made from naturally occurring plants, animals, or mineral substances

Question 49

T/F Provider level CPR, and basic first aid is a requirement for medical assistance to graduate

Answer 49

TRUE

Question 50

Who is the founder of humanistic psychology and the creator of the hierarchy of needs?

Answer 50

Abraham Maslow