Fire Officer 3rd Edition Chapter 3

Question 1

What are three activities necessary to ensure a good working relationship

Answer 1

Keep your supervisor informed
make appropriate decisions at your level of responsibility

consult your supervisor before making disciplinary actions or policy changes

Question 2

What levels supervisor identifies the problem, stops to behavior, and reports to or consult with a senior officer or chief before taking anything if they can’t supervisor reaction

Answer 2

First level

Question 3

What levels supervisor identifies the problem, stops to behavior, and reports to or consult with a senior officer or chief before taking anything if they can’t supervisor reaction

Answer 3

First level

Question 4

What is a fire officer responsible for

Answer 4

Accounting for the people and resources at the fire station at work location

Question 5

Do you have a count for people and resources define officer may

Answer 5

Development of a report having a duty outlining staff and equipment status

Question 6

The beginning of each everybody provided from each work location to them to the Italian or district chief within what time frame

Answer 6

First quarter hour of reporting time

Question 7

The new supervisor and fire officer must make proper notifications as some types of information must be passed up?

Answer 7

Chain of command

Question 8

Each fire department should have what?

Answer 8

Agency wide machine that translates his annual goals. Goals are developed annually quarterly and monthly for each fire company

Question 9

What are the three distinct roles of a company officer

Answer 9

Supervisor Commander Trainer

Question 10

In reference to a company of a schedule as a SUPERVISOR what is his function

Answer 10

And official representative of the fire chief

Question 11

In reference to a company of a schedule as a COMMANDER what is his function

Answer 11

Exercise strong direct supervision over the company members when operating at the scene of an emergency

Question 12

In reference to a company of a schedule as a TRAINER what is his function

Answer 12

Responsible for the performance level of the company and must establish a set of expectations that the company will perform at the highest level possible

Question 13

What does every fire officer have?

Answer 13

A supervisor

Keep your supervisor informed, make appropriate company level decisions, and consult your supervisor before making major disciplinary our policy changes

Question 14

What creates an effective company Officer

Answer 14

A model of core values of integrity and ethical behavior combined with the formal symbols

Question 15

An unethical fire officer is

Answer 15

Ineffective in damages the departments reputation

Question 16

EEOC is the federal agency and power to enforce compliance of what

Answer 16

Civil rights act of 1964, equal employment opportunity act of 1972, civil rights act of 1991

Question 17

Approximately how many lawsuits are filled with the EEOC every year

Answer 17

400

Question 18

Three things a fire officer said follow if he encounters harassment or hostile work complaint

Answer 18

Take notes,

make appropriate notifications, do not take sides

Question 19

If I officer needs to consider the fire station or department facility as a

Answer 19

Business work location NOT a home away from home

Question 20

Employee behavior that requires an immediate correct of action by a supervisor, dozens of lawsuits have shown that feeling to act in the face of such a Haver will create a liability and a loss for the department

Answer 20

Actionable items

Question 21

IAFC Description of a person who has worked at a managing by officer for 3 to 5 years, a certified as a NFPA fire officer three level, and has accomplished formal education equivalent to a bachelors degree

Answer 21

Administrative fire officer

Question 22

What are the requirements of an administrative fire officer

Answer 22

Managing officer for 3 to 5 years

NFPA fire officer three

Formal education equivalent to a bachelors degree

Question 23

A characteristic of a firework place that reflects difference in terms of age cultural background race sex religion sexual orientation

Answer 23

Diversity

Question 24

Decisions in behavior demonstrated by if I ever say that are consistent with the departments core values mission statement in value statement

Answer 24

Ethical behavior

Question 25

A complex system of inherent attributes that determines a person tomorrow and ethical actions and reactions including the quality of being honest

Answer 25

Integrity

Question 26

Formal organization provides

Answer 26

The new supervising fire officer with the symbols of power and authority that are associated with the badge, insignia, and distinctive markings on the fire officers helmet

Question 27

If the department has agreed to the EEOC consent agree it has promised

Answer 27

That the court will work to hire qualified individuals who reflect the community

Question 28

Consent decree

Answer 28

Can require a variety of activities including community outreach, job fairs, preemployment preparations, and peer group coaching

Question 29

Who should make it a practice to walk around at the fire station during various times of the workday

Answer 29

Company level officer

Question 30

When is a walk around more important

Answer 30

When the officer is an a big station with multiple companies AND Combination departments

Question 31

Employee behavior that requires an immediate correct of action by the supervisor, dozens of lawsuits have shown that failing to act in the face of such behavior will create a liability any loss for the department

Answer 31

Actionable items

Question 32

What does a personal training library start with

Answer 32

Three ring notebook and subject matter tabs

Question 33

What should the personal library notebook include

Answer 33

Match NFPA 1001, come from recruit school criteria, and a list of important topics

Question 34

Unwanted, uninvited, and unwelcome the attention and intimacy in a non-reciprocal relationship

Answer 34

Sexual-harassment

Question 35

What should be fax from every fire station to the battalion chief within 15 minutes of reporting times to the station

Answer 35

Beginning of shift report

Question 36

Information they must be passed up the chain of command quickly (Second most important notification after beginning of shift report)

Answer 36

Notifications

Question 37

For important items to notify Chief

Answer 37

Beginning of shift report, notifications, decision making and problem-solving

Question 38

What records duty crew activities

Answer 38

Day book Or monthly calendar

Question 39

Major changes in how each fire try to relate to his or her formal department organization can occur

Answer 39

After each emergency incident

Question 40

Typically the direct responsibility of several fire companies belongs to

Answer 40

Battalion chief

Question 41

Define office I will supervise the fire company in a manner that is consistent with the rules and regulations of the

Answer 41

Fire department

Question 42

They officer says drive to establish a working relationship with every building manager in there

Answer 42

Response district

Question 43

If a fire officer‘s decision is going to have an impact that goes behind the fire officers scope of authority she must

Answer 43

Speak to his or her supervisor

Question 44

If it is Asian will have an impact that goes beyond the officers............It’s time to talk to a supervisor

Answer 44

Scope of authority

Question 45

A term that can be used to demonstrate a steadfast adherence to a moral code

Answer 45

Integrity

Question 46

Formal organizations post expectations as for what three items

Answer 46

Code of conduct, code of ethics, list of value statements

Question 47

Equal employment opportunity and affirmative action laws and department initiatives are in place to address

Answer 47

Workplace diversity

Question 48

The standard for evaluating sexual-harassment is based on similar circumstances a reaction by

Answer 48

Reasonable person

Question 49

The fire officers designate a roll and conducting an investigation have an EEO complaint depends on the

Answer 49

Jurisdiction or the fire department procedures

Question 50

When dealing with a complaint if they officer should shit

Answer 50

Keep an open mind, treat the person without a complaint with respect and compassion, do not blame the person fell in the complaint, do not retaliate against the personnel and complaint, follow establish procedures, interview the people involved, look for cooperation or contradiction, keep it confidential, write it all down, Cooperate with government agencies

Question 51

The fire department has an agency wide mission that is translated into

Answer 51

Annual goals

Question 52

Term used to describe a broad range of situations in which an employee is subject to discrimination in the workplace

Answer 52

Hostile work environment

Question 53

Report projects any staff for Adjustment to the beginning of the shift and it says pay the staffing for the next day

Answer 53

Beginning of shift report

Question 54

A starting point is a schedule that insures all the required tasks are completed in what order

Answer 54

Logical order

Question 55

The fire officer has one dissipate that...........Will alter their day and require adjustments to the schedule

Answer 55

Emergency incidents

Question 56

After completion of initial training and the probationary period many departments acknowledge the achievement with a change in

Answer 56

Helmet color or shield

Question 57

What are the four times in a fire fighter career when a major change occurs

Answer 57

When the fire fighter completes probationary training, when the fire fighter successfully completes a promotional process and start working as a company commander, the fire fighter becomes a chief officer, firefighter retires

Question 58

Sphere of responsibility

Answer 58

If I find relationship with the formal fire department change is primarily due to his or her.....:Within the organization

Question 59

Who has less of a hands on a roll then the officer of a company

Answer 59

Chief officer

Question 60

Who often works outside of a hazardous area but still responsible for whatever happens inside of the site

Answer 60

Command officer

Question 61

What role functions as a representative of the fire chief

Answer 61

Supervisory role or fire officer

Question 62

What is away a fire officer can improve the effectiveness of an unpopular decision

Answer 62

Tell the story behind it

Question 63

Who is considered the form of fire department organizations representative at the work location

Answer 63

Fire officer

Question 64

If a fire officer has concerns about or objections to an order here she should express them with the supervisor in

Answer 64

Private

Question 65

Is the ability of an officer to project an image of being in control of the situation

Answer 65

Command presence

Question 66

If the fire officer has the authority to solve a problem here she should

Answer 66

Not wait for the supervisor to arrive to solve it