Flashcards 81 - 120

(40 cards)

1
Q
  1. The 7 goals of system administration training?

Learn to use….
ID B D and Pr
Card….S and Acc Lvl Ass
Acc Door Pr
Al Setup and Im
Da St and Re through Re
Sys Database Ba

A

• Lazy → Learn to use all system functions
• Iguanas → ID badge design and production
• Chase → Cardholder setup and access level assignment
• Active → Access door programming
• Armadillos → Alarm setup and implementation
• During → Data storage and retrieval through reports
• Stormy Sunsets → System Database backups

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2
Q
  1. The goal of alarm assessment and dispatch training?
A

-Security system operators will learn to assess the cause of different alarm conditions and how to properly deal with them

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3
Q
  1. Other than protection, security officers may also perform….?
A

Communications functions;
Customer service functions; and
Transportation functions

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4
Q
  1. What is an ongoing challenge when procuring services within the contract security industry?
A

During procurement, companies overemphasize low price and that leads to disappointing and
compromised service quality

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5
Q
  1. The necessary human being concept?
A

A concept that helps analyze the need for security personnel

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6
Q
  1. Two categories of patrols for security officers…?
A

Foot patrols and

Mobile patrols

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7
Q
  1. In any patrol method, security officers should patrol their assigned areas…?
A

Systematically
Frequently backtracking and
Taking unexpected routes

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8
Q
  1. The goal when dealing with mentally ill or incapacitated people?
A

Control the person without Injury, discomfort or embarrassment

-Prevent harm from the person’s actions.

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9
Q
  1. What positive impact can security officers have in a security awareness program?
A

Encourage employees to report or decrease security risks

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10
Q
  1. Security officers in an intelligence role need training in…?
A

Fundamentals of investigations and

Investigative techniques …..and

Investigative Report writing

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11
Q
  1. Before buying uniforms and equipment an organization should?
A

Review state and local statues and regulations to ensure compliance with the law.

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12
Q
  1. When should an officer be armed?
A

-when there is greater danger to life/safety w/o the weapon;

-The officer may reasonably be expected to use force

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13
Q
  1. A guideline for standards for private security officers can be found within….?
A

The 2019 ASIS Private Security Officer Selection & Training Guideline

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14
Q
  1. The International Foundation for Protection officers?
A

A group that promulgated a code of ethics for security officers.

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15
Q
  1. Affective learning helps a person change how they view a situation. Four types of affective training for security officers?

CD-SC & INFO

A

-understanding different cultures
-dealing with disabled people;
-practicing safety compliance &
-exploring the methods adversaries use to get information

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16
Q
  1. Psychomotor training offers hands-on experiences. Six examples for security officers are?

“Every Determined Fighter Fears Failing Emergencies.”

A

• Every → Equipment operation
• Determined → Defensive driving tactics
• Fighter → Firearms training
• Fears → Fire extinguisher training
• Failing → First aid skills
• Emergencies → Emergency response skills

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17
Q
  1. Training…..
A

The acquisition of knowledge, skills & abilities directly related to job performance.

18
Q
  1. Case studies
A

A type of training that guides the learner in a topic where distinct judgment is necessary.

19
Q
  1. Post orders are based on…?
A

Standard operating procedures (SOPs)

20
Q
  1. Standard operating procedures include what two things?
A

-a list of procedures for the security group to follow day to day

-emergency response procedures

21
Q
  1. Officers will maintain a professional or military bearing is an example of…?
A

A general order

22
Q
  1. Post orders for the security force should convey or encompass what 4 things?
A

-The policies of the organization
-summarize required officer duties
-Avoid the problems of word of mouth instructions
-provide a basis for site specific training

23
Q
  1. In a personnel database with a skills inventory for security officers, what 3 things might be included?
A
  • special training
    -certifications
    Qualifications
24
Q
  1. The work schedule of a proprietary security officer would include these 5 things?

PP - SS - A

A

• P – Post hours
P - Paid holidays
• S – Shift time
• S – Sick time
• A – Absences

25
105. Contract security agencies can draw additional officers when needed from a large pool of workers….one disadvantage of this is….
Security officers new to the post can’t learn post requirements quickly enough and an inexperienced offers may cause more harm than good.
26
106. Security officers must log meal and break periods so that….?
When an incident occurs, the log verifies who was on break or should have been on post.
27
107. An experienced supervisor provides training when….?
In response to an observed instance where an officer handled something improperly And When new material is introduced that requires familiarization by the officer.
28
108. How does a supervisor reinforce training and ensure post orders are read and understood?
-ask specific questions -observe an officer in a situation that requires its application and -set up hypothetical situations that require an officer to demonstrate his knowledge
29
109. Regular assessment of a security officer’s performance can be done by……what 5 things?
-officer’s personal appearance and condition -the condition of the post -The availability and condition of personnel and equipment -officer’s response to training questions or simulations -officer’s response to real life situations
30
110. Asssessments by supervisors after every post visit can identify what 2 things….?
-trends and training needs
31
111. Quality assurance programs focused on security officer operations aims to…?
-identify, prevent and correct problems -maintain & improve services
32
112. The outcome of effectiveness assessments are…?
-maintain service quality -continuously improve security officer performance and operations
33
113. Aside from on-site supervisors, contract security firms can use “independent” inspectors for?
Quality control inspections
34
114. Quality control inspections of security officers can identify?
-substandard performance -the need for supplemental training……and -procedures needing clarification
35
115. Cost-effective and practical ideas to increase firm-wide security awareness include..?
-include security awareness training in new-hire orientations; -host special luncheons; -host regular business meetings
36
116. What is the strategy of the business watch program?
Connecting police officers with business leaders who together assist businesses in reporting and preventing crime.
37
117. What is a security policy? 1) 2) 3)
It establishes strategic security objectives; -identifies employees accountable for physical security -Sets forth for managers and employees responsibilities and expectectations.
38
118. What is a security procedure? AA-DOT……….AER
It describes how an org will take proactive steps to protect assets by establishing AA-DOT (architectural, administrative, design, operational and technological) approaches to AER (avoid, eliminate or reduce) the likelihood that risks will materialize.
39
119. What is a post order?
The most important written instruction for the security force; It expresses the firm’s policies, summarizes officer duties, avoids the problems of word of mouth instructions and provides a basis for site-specific training.
40
120. What considerations go into security officer ID badges?
Provides proper identification Provides access to areas the officer tours regularly or may need in an emergency.