Flipped: Operations Management Flashcards

(22 cards)

1
Q

output measured against the inputs used to create it

A

productivity

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2
Q

the inventory held to deal with uncertainty in customer demand and deliveries of supplies

A

buffer inventory

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3
Q

technique used to cut down on waste and increase efficiency

A

lean production

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4
Q

“continuous improvement”, through elimination of waste

A

kaizen

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5
Q

production method that involves reducing/virtually eliminating the need to hold inventories of raw materials/unsold inventories of the finished product

A

Just-in-time

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6
Q

single product is made at a time

A

job production

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7
Q

quantity of one product is made, then a quantity of another item will be produced

A

batch production

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8
Q

large quantities of a product are produced in a continuous process

A

flow/mass production

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9
Q

cost that do not vary in the short run with the number of items sold/produced. have tombs paid whether the business is making any sales or not.

A

fixed/overhead costs

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10
Q

costs which vary directly with the number of items sold/produced

A

variable costs

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11
Q

fixed and variable costs combined

A

total costs

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12
Q

the total cost of production divided by total output

A

average cost per unit

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13
Q

factors that lead to a reduction in average costs as a business increases in size

A

economies of scale

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14
Q

factors that lead to an increase in average costs as a business grows beyond a certain size

A

diseconomies of scale

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15
Q

the quantity that must be produced/sold for total revenue to equal total costs

A

break-even point

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16
Q

graph that shows how cost and revenues of a business changes with sales. show the level of sales the business must make to break-even

A

break-even chart

17
Q

the amount by which sales exceed the break-even point

A

margin of safety

18
Q

its selling price minus its variable costs

A

contribution of a product

19
Q

means to produce a good/service which meets customer expectations

20
Q

checking for quality at the end of the production process, uses quality inspectors as a way of finding any faults

A

quality control

21
Q

checking for quality standards throughout the production process by employees

A

quality assurance

22
Q

continuous improvement of products and processes by focusing on quality at each and every stage of production

A

total quality management