Funeral Service Merchandising Flashcards
A method of closure that utilizes the air pressure created by placing the dome of the vault onto the base of the vault
Air Seal
A transfer container consisting of a wooden tray with a cardboard covering for the casket
Air Tray
A substance composed of two or more metals
Alloy
An unfinished wood box or other non metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed wood, composition materials (with or without an outside covering or like materials
Alternative Containers
The lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay) which extends downward into the body of the casket
Apron
The part of the casket handle that attaches the bar to the lug (ear)
Arm
The sum of a group of numbers divided by the number of units
Average aka Mean
A single handle in which the lug, arm, and bar are combined in one unit
Bail Handle
That part of the casket handle, attached to the lug or arm, which is grasped by the casket bearer
Bar
The lower, or supporting part of a monument. In some monuments, there may be a first, second, and third _____
Base
Molding along the lowermost edge of the body panels
Base Molding
The portion of the casket upon which the deceased human remains are placed
Bed
A type of cemetery memorial consisting of a top piece supported by two standards; used to identify family burial plots or used in conjunction with a family monument
Bench
A small headstone, set above ground, with a slightly slanting top
Bevel Top Marker
A method of price quotation showing separately the price of the service to be rendered and the price of the caskey
Bi-Unit Price
A subdivision of a cemetery containing several lots
Block
That portion of the casket shell containing the top body molding, body panel, base molding, and casket bottom
Body
A molding along the uppermost edge of the body panels
Body Ledge aka Top Body Molding
The horizontal portion of the top body molding (body ledge) where the gasket is placed on gasketed caskets
Body Ledge Flange aka Top Body Molding Flange
Material which drapes the inside perimeter of the body of the casket
Body Lining
Compose the sides and ends of the casket shell
Body Panels
Component part of cap/lid that is constructed into caskets that display a cut top; provides strength/rigidity at the point of the transverse cut
Bridge aka Header aka Cap Filler
A twilled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture; a fabric usually made of cotton, silk, or rayon woven in a plain or rib weave with a soft semi-gloss finish
Broadcloth
A metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%
Bronze
Bare metal is scratched with an abrasive material and then finished until a smooth high gloss is obtained
Brushed Finish
A casket which is solid for the purpose of interring or entombing with the dead human remains
Burial Casket
The top most part of the casket shell, including the ogee, crown, pie, and header
Cap aka Lid
The focal part of the interior which fills the inside of the crown, sometimes bordered by the roll (cove)
Cap Panel aka Panel
Any item of service or merchandise described to a purchaser as a cash advance, accommodation, cash disbursement, etc. Any item obtained from a third party and paid for by the funeral provider on the purchaser’s behalf.
Cash Advance Items
A reduction of the price given for payment of an account within the time limits established by the sales contract
Cash Discount
A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material and ornamented and lined with fabric
Casket (FTC)
A case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture
Casket
Any box or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human remains
Casket
A removable metal unit that is placed inside a wooden casket shell to provide protective qualities
Casket Liner
A device upon which two or three caskets are placed, one on top of the other, for display or storage
Casket Rack
The stand or support upon which a casket rests in the selection room
Casket Stand aka Casket Standard
Molten bronze poured into a mold and allowed to cool
Cast Bronze
The most expensive hardware production method in which molten metal is poured into a mold, allowed to cool, and is then removed from the mold
Cast Hardware
An area of ground set aside and dedicated for the final disposition of dead human bodies
Cemetery
A monument erected to the memory of the dead, with the dead human body not present
Cenotaph
A wheeled collapsible support for the casket, used in the funeral home, church, or home
Church Truck
A case or receptacle for dead human remains which is anthropoidal in shape
Coffin
A structure, room, or space in a masoleum or other building containing niches or recesses used to hold cremated remains
Columbarium
A transfer container consisting of a particle board box with a cardboard tray and cover to satisfy air shipping regulations
Combination Case
What is used to ship bodies via air transportation?
Combination Case
Any product consisting of a unit or a series of units which are designed or intended to be used together as both a casket and as a permanent burial receptacle
Combination Unit
Particles of wood bonded together with waterproof glue; the different types are distinguished by the size and shape ofthe particles of wood used
Composition Board aka Particle Board aka Pressed Board aka Fiberboard aka Hardboard
A grave liner consisting of six or eight slabs of unfinished concrete placed around the casket
Concrete Sectional aka Sectional
Placing caskets in the selection room in their order of increasing or decreasing values
Consecutive Method
To give to an agent to be cared for or sold
Consignment
The percentage derived by dividing the wholesale cost of the merchandise by the retail price of the merchandise
Consumer Value Index aka CVI
A malleable, ductile, metallic element having a characteristic reddish brown color
Copper
A casket made from a core of copper metal to which copper ions are combined by an electrolytic process
Copper Deposit
An optional part of the hardware that is attached to the four corners of the body panel
Corner
A container used to hold a dead human body which is constructed out of a type of cardboard, which is made with a series of alternate folds and ridges
Corrugated Container
A component part of the casket interior which lines the rim and surrounds the cap panel
Cove aka Roll aka Puffing
An environmentally safe casket which is designed for encasing dead human remains for cremation
Cremation Casket
A thin crinkled cloth of silk, rayon, cotton, or wool
Crepe
An exterior casket finish in which the metal is coated with a substance that wrinkles as it dries; usually used on less expensive caskets
Crinkled Finish
The uppermost part of the cap, extending from rim to rim; everything above the rim
Crown aka Swell
A form of casket interior created by placing the lining material on a metal form, weights added, the material steamed, and then attached to a suitable upholstery material
Crushed Interior
A chamber in a mausoleum, of sufficient size, generally used to contain the casketed remains of a deceased person
Crypt
Three or four caskets utilized to educate the selecting party regarding the elements of casket construction
Demonstration Group aka Educational Group
A main part of a monument, the upright portion above the base where the inscription is located
Die aka Tablet
A disposition of human remains by cremation without formal viewing, visitation, or ceremony with the body present
Direct Cremation
Illumination directly shining on an object
Direct Lighting
The method of selling caskets whereby the funeral director remains in the selection room throughout the selection process
Direct Selection Room Procedure
A heavy durable cotton fabric with a short (1/8th inch or less) thick velvety nap on one side; woven cloth with a suede-like appearance with a nap of less than 1/8th of an inch
Doeskin aka Moleskin
The top of an air seal burial vault which entraps air as it is put in position; also supports the weight of the earth above
Dome
A method of closure that utilizes the principle of the air seal in conjunction with an epoxy material at the junction of the dome and the base of the vault
Double seal
The part of the casket handle that is attached to the casket body
Ear aka Lug
A casket having ends in the shape of a half circle
Elliptic
To ornament with raised work; to raise relief from the surface; material having designs raised above the surface
Embossed
A range of derivative wood products which are manufactured by binding together wood strands, particles, fibers or veneers with adhesives to form composite materials
Engineered wood aka Composite Wood aka Manufactured wood products
An inscription placed on a monument to commemorate the deeds or qualities of the departed
Epitaph
Wood that has been shredded into spaghetti like strings
Excelsior aka Wood Wool
The portion of the casket interior which extends over the top body molding (body ledge) for aesthetic value
Extendover
Any metal formed from iron (steel or stainless steel)
Ferrous Metal
A material consisting of extremely fine filaments of glass embedded in various resins
Fiberglass
The wedge shaped portion of the cap (lid) at each end of the crown
Fishtail aka Pie
A price determination method whereby the casket cost is multiplied by a constant factor
Fixed Multiple aka Straight Line
A casket shell design in which the sides and ends of the casket body flare out from bottom to top
Flaring Square
A casket shell design that is narrower and shorter at the bottom than at the opening of the top
Flaring Square
A finish used on casket exteriors that is free of gloss; dull lusterless surface; no shine or gloss
Flat Finish aka Matte Finish
