Funeral Service Psychology & Counseling Flashcards

(90 cards)

1
Q

adaptation

A

the individual’s ability to adjust to the psychological and emotional changes brought on by a stressful even such as the death of a significant other

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2
Q

affect

A

external expression of emotion

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3
Q

aftercare (post-funeral counseling)

A

those appropriate and helpful acts of counseling that come after the funeral

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4
Q

aggression

A

the intentional infliction of physical or psychological harm on another

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5
Q

alienation

A

the state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable

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6
Q

alternatives

A

providing a choice of services and merchandise available as families make a selection and complete funeral arrangements, formulating different actions in adjusting to a crisis

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7
Q

anger

A

blame directed towards another person

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8
Q

anomic grief

A

grief where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience

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9
Q

anticipatory grief

A

grief in anticipation of death or loss

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10
Q

anxiety

A

an emotion characterized by a vague fear or premonition that something undesirable is going to happen

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11
Q

at-need counseling

A

funeral director consulting with the family from the time the death occurs until the final dispostion

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12
Q

attachment

A

the tendency to make strong affectional bonds with others coming from the need for security and safety

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13
Q

attending

A

giving undivided attention by means of verbal and non-verbal behavior (listening)

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14
Q

attitude

A

a learned tendency to respond to people, objects, or institutions in a positive or negative way

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15
Q

bereavement

A

the act or event of separation or loss that results in the experience of grief

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16
Q

chronic grief

A

excessive in duration and never coming to a satisfactory conclusion

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17
Q

client centered counseling

A

(person centered counseling)
a non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health

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18
Q

cognitive psychology

A

from the Latin, “to know;” the study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes

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19
Q

communication

A

a general term for the exchange of information, feeling, thoughts and acts between two or more people, including both verbal and non-verbal aspects of this interchange

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20
Q

complicated (abnormal, unresolved) grief

A

grief that interferes with normal life functions without progressing towards resolution

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21
Q

congruence

A

the necessary quality of a counselor being in touch with reality and other’s perception of oneself

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22
Q

coping

A

characteristic ways of responding to stress

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23
Q

counselee

A

the individual seeking assistance or guidance

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24
Q

counseling

A

advice, especially that given as a result of consultation

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25
counseling
a therapeutic experience for reasonably healthy persons. A counselor's clients are encouraged to seek assistance before the develop serious neurotic, psychotic, or characterological disorders
26
counselor
the individual providing assistance and guidance
27
crisis
a highly emotional temporary state in which an individual's feelings of anxiety, grief, confusion or pain impair his or her ability to act
28
crisis counseling
interventions which help individuals in a crisis situation
29
death anxiety
a learned emotional response to death - related phenomenon which is characterized by extreme apprehension
30
defense mechanisms
an often unconscious mental process used to defend against anxiety
31
delayed grief
inhibited, suppressed or postponed response to a loss
32
denial
the defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self
33
directive counseling
counselor takes an active speaking role, asking questions, suggesting courses of action
34
discrimination
treating members of groups differently in circumstances where their rights or treatments should be identical
35
displacement
redirecting feelings toward a person or object other than one who caused the feelings originally
36
emotion(s)
feelings such as happiness, anger or grief, created by brain patterns accompanied by bodily changes
37
empathy
the ability to perceive another's experience and communicate that perception back to the person
38
euthanasia
(right to die) an act or practice of allowing or causing the death of persons suffering from a life-limiting condition
39
exaggerated grief
reactions that are excessive and disabling
40
faciliate
to assist the understanding of situations an options concerning the circumstances
41
fear
strong emotion marked by such reactions as alarm, dread or disquiet
42
focusing
centering a client's thinking and feelings on the situation causing a problem
43
funeral service psychology
the study of human behavior as related to funeral service
44
genuiness
the ability to present oneself sincerely
45
grief
the emotion or set of emotions due to loss
46
grief counseling
helping people facilitate grief to a healthy resolution
47
grief syndrome
a set of symptoms associated with loss
48
grief therapy
specialized techniques which are used to help people with complicated grief reactions
49
grief work
a process occurring with losses aimed at loosening the attachment to that which has been lost for appropriate reinvestment
50
guidance
support or support system provided to the counselee who is seeking an alternative adjustment to problems
51
guilt
blame directed toward one's self based on real or unreal conditions
52
homicide
the killing of one human being by another
53
hospice
a philosophy of care used in treating the terminally ill
54
informational counseling
counseling in which a counselor shares a body of special information with a counselee
55
masked grief
experiencing symptoms and behaviors which cause difficulty but not attributing them to the loss
56
mitigation
any event, person or object that lessens the degree of pain in grief
57
mourning
outward expression of grief
58
non-verbal communication
that which is expressed by posture, facial expression, actions, physical behavior
59
option
choice of actions provided through counseling as a means of solving the counselee's problem
60
panic
a strong emotion characterized by sudden and extreme fear
61
paraphrasing
expressing a thought or idea in an alternate and sometimes shortened form
62
prejudice
negative attitude towards others based on their gender, religion, race, or membership in a particular group
63
pre-need counseling
counseling which occurs before a death
64
projection
attribution of one's unacceptable thoughts, feelings, or behaviors to someone else
65
psychology
the scientific study of one's behavior and mental processes
66
psychotherapy (Jackson)
intervention with people whose needs are so specific that usually they can only be met by specially trained physicians or psychologists. The practitioners in this field need special training because they often work with deeper levels of consciousness
67
rapport
a relation of harmony established in any human interaction
68
rationalization
supplying a logical, acceptable reason rather than the real reason for an action
69
regression
returning to more familiar and often more primitive modes of coping
70
repression
blocking of threatening material from consciousness
71
respect
the ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions
72
searching
compulsive need to go after and retrieve that which has been lost
73
shame
blame that is perceived to be directed toward one's self by others
74
shock
the reaction of the body to an event often experienced emotionally as a sudden, violent and upsetting disturbance
75
situational counseling
related to specific situations in life that may create crises and produce human pain and suffering
76
social comparison
making judgments about ourselves through comparison with others
77
social facilitation
occurs when an individual's performance improves because of the presence of others
78
stress
the mental and physical condition that occurs when a person must adjust or adapt to the environment
79
stressor
any event capable of producing physical or emotional stress
80
sublimation
redirection of emotion to culturally or socially useful purposes
81
Sudden Infant Death Syndrome (SIDS)
the sudden and unexpected death of an apparently healthy infant, which remains unexplained after a complete autopsy and a review of the circumstances around the death
82
suicide
a deliberate and voluntary act of taking one's own life
83
summary
a brief review of points covered in a portion of the counseling session
84
suppression
a conscious postponement of addressing anxieties and concerns
85
sympathy
sincere feelings for the person who is trying to adjust to a serious loss
86
thanatology
the study of death, dying, bereavement, and mourning
87
thanatophobia
an irrational, exaggerated fear of death
88
unconscious
the region of the mind that is beyond awareness especially impulses and desires not directly known to a person
89
verbal communication
spoken, oral communication
90
warmth and caring
the ability to be considerate and friendly as demonstrated by both verbal and non-verbal behaviors