Get to Know User Experience Design Flashcards

1
Q

What is the user experience?

A

How a person or user feels about interacting with or experiencing a product (a good, service, or feature).

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2
Q

In order for the user to have a good experience what are the four traits that are needed?

A

(1) Usable (usability, making something easier to use, design structure and purpose is clear to everyone: ketchup bottle has been redesigned from glass to plastic), (2) equitable (considering the needs of many unique people, whether with disabilities or different life experiences than your own, somebody with visual impairment may like to have sound to help, useful and marketable to people with diverse needs and backgrounds), (3) enjoyable (creates a positive connection between the user and the product, online reviews and pictures. We have to collect evidence and ask users), and (4) useful (they solve our problems, a map that finds).

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3
Q

Why is it important to consumers and businesses?

A

McKinsey: Regardless of industry business who focus on good usability and design perform better than their competitors. When people like a product, they use it a lot and recommend it to their friends. USER HAS A MORE POSITIVE OPINION of the company based on the usability of the product.

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4
Q

What are the common skills and interests shared by those interested in UX design?

A

Instead of similar backgrounds or work histories they share the following:

(1) They have a good sense for visuals (when an image fits or colors complement each other).
(2) They tend to be curious about people and like thinking about how people’s minds works.
(3) Figuring out how people use products and make it easier to use.
(4) Empathetic: Understanding people’s thoughts and feelings. This is a major part of UX. A lot of UX designers learn on their own.

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5
Q

What are the 3 most common types of UX designers?

A

Visual aspects are only a small part of what UX designers may do: interaction designers, visual designers, motion designers.

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6
Q

What do interaction designers do?

A

They focus on designing the experience of a product and how it functions. They figure out how to connect the users needs and the businesses’ goals with what’s actually feasible to build. Users always comes first.

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7
Q

What do visual designers do?

A

How a product or technology looks. They might be responsible for designing logos, illustrations or icons, font colors, size, or product layouts.

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8
Q

What do motion designers do?

A

Motion designers think about what it feels for a user to move through a product and how to create smooth transitions between pages of a app or a website.

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9
Q

What do graphic designers do (which are similar to UX designers)?

A

Graphic designers create visuals that tell a story or message. They are most interested in the physical appearance of a product while UX designers focus on how users interact with the product.

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10
Q

Is collaboration an important part of a UX designer’s job?

A

Yes, outside of UX there are many roles that we need to collaborate and communicate well with.

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11
Q

Who are some of the most common colleagues a UX designer may work with?

A

(1) UX researchers: Conducts studies or interviews that help us learn how people use a product. (2) UX writers: who think about how to make the language within a product clearer (adjust tone etc.)? (3) Production designers: Make sure the designs match and the assets (texts, images, fonts, spacing etc.) are ready to be handed off to the engineering team. (4) UX Engineers: Work with most frequently. Translate the designs intent into a functioning experience like a website or an app. (5) UX Program Managers: Ensure clear and timely communication so the process of building a useful product moves smoothly from start to finish.

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12
Q

What is the product development life cycle?

A

To process used to take a product from idea to reality.. Every task you carry out will be linked to one of the stages of this life cycle.

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13
Q

What are the 5 stages in the product development life cycle?

A

(1) Brainstorm: Active discovery stage of the user/audience, needs and challenges. UX researchers and writers are heavily involved here.
(2) Define: Using the insights from the brainstorm stage and start to narrow the focus. The team determined CONCRETE ways the product will impact the user. Who, what features, goals, problems you want to solve.
(3) Design: UX Designers actively develop ideas and realism. Preparation and planning. Keep the user top of mind. Story boards (sketches that help explore user experience), wire frames (outlines of the content layout) or prototypes (Models that allow testing of the functionality).
(4) TESTING designs with users. A lof of interaction with UX Designers and front-end engineers.
(5) Launch.

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14
Q

What is designing for good user experience all about?

A

It’s about seeing where users may not know how to proceed or may get something unexpected. Predicting user roadblocks and potential mishaps.

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15
Q

What makes a user experience design good or poor/unpleasant to the user?

A

Basing decisions on reflecting the users needs (remember a door that you tried pulling but it said push (norman door). That’s what we need to think about.) Sometimes a user’s experience is not always considered in a product’s design.

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16
Q

What does the product need to be for the user to have a good experience?

A

The product needs to be (1) Usable-structure and purpose is clear, easy to find and understand, and accomplish the task (2) Equitable-are the needs of diverse users and disenfranchised members taken into account (3) Enjoyable-positive connection and feeling and (4) Useful-solves problems (intuitive and easy to use, i.e. getting an out of stock message after placing a product in a shopping cart online would be poorly designed).

17
Q

What is a key task for UX designers?

A

Each product should be designed to make the user feel a certain way. The task is to tie a specific emotion to the experience of using the product. Use your own experiences to think what makes a design good or poor, what could be made better, what’s already working.