GMS Chap 6.

Question 1

Plan

Answer 1

A STATEMENT of intended means for accomplishing objectives

Question 2

5 Steps of the planing process

Answer 2

1) define objectives2) determine where you stand 3) dvt premices regarding futur conditions 4) Identify action alternatives and make plans 5) Implement Plan + eveluate results

Question 3

3 Benefits of planing

Answer 3

• Improves Focuse and Flexibility
• Imporves Action Orientation
• Improves coordination and control

Question 4

Strategic plan

Answer 4

Identifies long term direction for the organization

Question 5

Vision

Answer 5

Clarifies the PURPOSE of an organization and expresses what it hopes to be in the future

Question 6

Tactical plan

Answer 6

Helps implement all parts of a strategic plan

Question 7

Functional Plan

Answer 7

Indicates how different operations within the organization will help advance the overall strategy

Question 8

Operational Plan

Answer 8

Identifies short term strategies to implement strategic plan

Question 9

Policy

Answer 9

Plan that comunicates broad guidelines for decisions and actions

Question 10

Procedure/ Rule

Answer 10

Precisely describes actions that are to be taken in specific situations

Question 11

Budget

Answer 11

A plan that commits resources to projects and activities

Question 12

Zero based Budget

Answer 12

Allocation of resources as if each budget were brand new

Question 13

Forecasting

Answer 13

Attempts to predict the future

Question 14

Contingency Planning

Answer 14

Identifies alternative courses of action to take when things go wrong

Question 15

SMART Goal

Answer 15

SpecificMeasurable Attainable Reffered to Timely

Question 16

Planning

Answer 16

The PROCESS of setting objectives and determining how to accomplish them

Question 17

Objectives

Answer 17

Specific results that one wishes to achieve

Question 18

Complacency Trap

Answer 18

Being carried along by the flow of events

Question 19

Scenario Planning

Answer 19

Identifies alternatives future senarios and makes plans to deal with each

Question 20

Benchmarking

Answer 20

Uses external and internal comparaison to plan for future improvements

Question 21

Best Practices

Answer 21

Things people and organizations do that lead to supperior perfromance

Question 22

Hierarchy of Goals / Objectives

Answer 22

Lower lavel objectives are means to accomplish higher level ones

Question 23

Management by Objectives (MBO)

Answer 23

PROCESS of joint objective setting between a superior and subordinate

Question 24

Improvement Objectives

Answer 24

Intentions for specific improvements

Question 25

Personal Developement Objectives

Answer 25

Intention for personal growth through knowledge and skills development

Question 26

Participatory Planning

Answer 26

Include the person that will be affected by the plan and/or those who will implement them