GNED 05 Flashcards

1
Q

It is the process of sharing meaning/means in any context.

A

Communication

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2
Q

It answers the question “Where?” (Where the communication takes PLACE)

A

Physical Context

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3
Q

What are the factors that affect the communication process?

A

Temperature, Lighting, Noise Level

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4
Q

It answers the question “Who?” (The RELATIONSHIP that exists between and among the participants)

A

Social Context

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5
Q

It answers the question “What?” (Refers to the PREVIOUS ENCOUNTER between the participants)

A

Historical Context

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6
Q

It answers the question “How?” (It includes the MOOD and FEELINGS of the participants)

A

Psychological Context

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7
Q

It answers the question “Why?” (Refers to the TRADITIONS, NORMS, VALUES, and BELIEFS)

A

Cultural Context

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8
Q

Who are the PARTICIPANTS in communication?

A

Sender and Receiver

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9
Q

_______ forms the message and send through different means

A

Sender

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10
Q

_______ processes the message and reacts to them

A

Receiver

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11
Q

It is one of the elements that gives information and ideas to its intended receiver or audience.

A

Message

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12
Q

_______ is the means of transportation.

A

Channels

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13
Q

Give the two (2) channels of face-to-face communication

A

Sound Channel and Light Channel

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14
Q

Sound channel(s) are?

A

Verbal cues

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15
Q

Light Channel(s) are?

A

Non-verbal cues

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16
Q

Refers to the noise that comes from the ENVIRONMENT draws people’s attention away from what is being said.

A

External Noises

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17
Q

Internal Noises refer to the _________ that intervenes with the communication process

A

Thoughts and Feelings

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18
Q

Define Semantic Noises.

A

It is the unintended meanings aroused by certain SYMBOLS

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19
Q

It shows how the message sent is heard, seen, and understood. Clue: it is re-encoded messages.

A

Feedback

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20
Q

It is one of the Levels of Communication that involves words - spoken, written, or signed

A

Verbal Communication

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21
Q

Levels of Communication that includes such as body language, gestures, facial expression, eye contact, and posture.

A

Non-verbal Communication

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22
Q

It is activities such as thought-processing and decision-making. Clue: It is to enhance our self-esteem.

A

Intrapersonal Communication

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23
Q

It refers to the communication that occurs between TWO OR MORE PERSONS who establish a communicative relationship.

A

Interpersonal Communication

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24
Q

It is a ________ communication if a SPEAKER is sending a message to an AUDIENCE. It could be a direct, face-to-face message delivery, or it could be indirect, using RADIO or TELEVISION.

A

Public

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25
Q
  • To meet the needs
  • To enhance or maintain our sense of self
  • To fulfill social obligations
  • To develop relationships
  • To exchange information
  • To influence others
    refers to the?
A

Functions of Communication

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26
Q
  • Communication is PURPOSIVE
  • Communication is CONTINUOUS
  • Communication messages VARY IN CONSCIOUS ENCODING
  • Communication is RELATIONAL
  • Communication has ETHICAL IMPLICATIONS
  • Communication is LEARNED
    refers to the?
A

Principles of Communication

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27
Q

________ are values that have been instilled in us We have unconsciously accepted them and govern our actions.

A

Ethics

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28
Q

It is the ongoing negotiation of learned and patterned beliefs, attitudes, values, and behaviors.

A

Culture

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29
Q

________ is the communication between people with DIFFERING cultural identities.

A

Intercultural Communication

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30
Q

Ethnocentrism is?

A

It is our tendency to view our own culture as SUPERIOR to other cultures.

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31
Q
  • my culture = “normal” “the standard”
  • their culture = “other” “different”
    is an example of?
A

“Other Focused” Orientation

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32
Q

___________ refers to the ability to communicate effectively and appropriately in various cultural contexts. Clue: It is the Ideal Goal.

A

Intercultural Communication Competence (ICC)

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33
Q

___________ comes from non-verbal and contextual cues. Clue: Context

A

High Context Culture

34
Q

___________ comes from the verbal communication used. Clue: Context

A

Low Context Culture

35
Q

It views time as a VALUABLE COMMODITY and PUNCTUALITY as very important.

A

Monochronic Culture

36
Q

Their concept of time is FREE-FLOWING and CHANGES DEPENDING ON EACH SITUATION.

A

Polychronic Culture

37
Q

Conflict is a NORMAL and USEFUL PROCESS and subject to change through negotiation.

A

Conflict-as-opportunity

38
Q

Views conflict as UNNECESSARY, DETRIMENTAL, and MUST BE AVOIDED.

A

Conflict-as-destructive

39
Q

One of Conflict Management: It refers to FORCING one’s will on another to satisfy individual desires.

A

Dominating Style

40
Q

One of Conflict Management: To necessitate a great deal of OPEN DISCUSSION about the conflict to reach a solution that satisfies everyone involved.

A

Integrating Style

41
Q

One of Conflict Management: Demands that everyone must GIVE UP something to reach a solution.

A

Compromising Style

42
Q

One of Conflict Management: Involves giving up one’s position to satisfy another’s.

A

Obliging Style

43
Q

One of Conflict Management: People AVOID the conflict entirely by failing to acknowledge its existence.

A

Avoiding Style

44
Q

Who is the IBM personal researcher?

A

Geert Hofstede

45
Q

_________ values INDEPENDENCE; individual choices and decisions are expected.

A

Individualism

46
Q

_________ values INTERDEPENDENCE; people are members of larger wholes.

A

Collectivism

47
Q

It refers to the preference for EQUALITY for status and power between members of institutions.

A

Low Power Distance

48
Q

It expects and accepts UNEQUAL power between superiors and subordinates.

A

High Power Distance

49
Q

Those that strive for the maximal distinction between what women and men are expected to do. It is?

A

Masculine Cultures

50
Q

It emphasizes the quality of life, concerns for the weak, and permits overlapping of roles.

A

Feminine Cultures

51
Q

_________ it is the extent to which people in a culture feel threatened by uncertain of unknown situations.

A

Uncertainty Avoidance

52
Q

It refers to when you are ANXIOUS because of not knowing what you are expected to do.

A

Anxiety

53
Q

It refers to when you have no information about a new culture.

A

Assuming Similarity Instead of Differences

54
Q

_________ used to refer to negative or positive judgments made about individuals based on any observable or believed membership.

A

Stereotypes

55
Q

__________ refers to any irrational suspicion or hatred of a particular group, race, religion, or sexual orientation.

A

Prejudice

56
Q

It aims to develop relationships between interlocutors.

A

Interactional

57
Q

It refers to providing the listener with some information referring to objects or abstract concepts.

A

Referential

58
Q

It refers to showing the speaker’s judgments or feelings about a person, event, or situation.

A

Expressive

59
Q

It refers to getting information or making a deal.

A

Transactional

60
Q

Refers to the engagement in the conversation of the speaker and listener with SMALL and PLAIN talk.

A

Phatic

61
Q

Identify if Colloquial, Neutral, or Literary
Daddy

A

Colloquial

62
Q

Identify if Colloquial, Neutral, or Literary
Get out

A

Colloquial

63
Q

Identify if Colloquial, Neutral, or Literary
Go away

A

Neutral

64
Q

Identify if Colloquial, Neutral, or Literary
Go on

A

Colloquial

65
Q

Identify if Colloquial, Neutral, or Literary
Chap

A

Colloquial

66
Q

Identify if Colloquial, Neutral, or Literary
Father

A

Neutral

67
Q

Identify if Colloquial, Neutral, or Literary
Parent

A

Literary

68
Q

Identify if Colloquial, Neutral, or Literary
Retire

A

Literary

69
Q

Identify if Colloquial, Neutral, or Literary
Fellow

A

Neutral

70
Q

Identify if Colloquial, Neutral, or Literary
Associate

A

Literary

71
Q

Identify if Colloquial, Neutral, or Literary
Guys

A

Colloquial

72
Q

Identify if Colloquial, Neutral, or Literary
Friends

A

Neutral

73
Q

Identify if Colloquial, Neutral, or Literary
Comrades

A

Literary

74
Q

Identify if Colloquial, Neutral, or Literary
Continue

A

Neutral

75
Q

Identify if Colloquial, Neutral, or Literary
Proceed

A

Literary

76
Q

It promotes equality by demonstrating an understanding that all people and groups are valuable to society.

A

Political Correctness

77
Q

What is the Politically Correct term of:
Lazy

A

Motivationally Deficient

78
Q

What is the Politically Correct term of:
Sex Change

A

Gender Reassignment

79
Q

What is the Politically Correct term of:
Unemployed

A

Economically Inactive

80
Q

__________ messages are used to SHARE or CONVEY INFORMATION that should be clear, straight to the point, and easy to understand. Clue: It is one of the Purposes of Messages

A

Informative

81
Q

These occur when a person tries to CONVINCE another person or group to take certain specific actions.

A

Persuasive

81
Q

These are messages that are used to show a sense of KINDNESS, FRIENDLINESS, GREET, REGRET, etc.

A

Goodwill