GNED 05 Flashcards

(82 cards)

1
Q

It is the process of sharing meaning/means in any context.

A

Communication

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2
Q

It answers the question “Where?” (Where the communication takes PLACE)

A

Physical Context

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3
Q

What are the factors that affect the communication process?

A

Temperature, Lighting, Noise Level

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4
Q

It answers the question “Who?” (The RELATIONSHIP that exists between and among the participants)

A

Social Context

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5
Q

It answers the question “What?” (Refers to the PREVIOUS ENCOUNTER between the participants)

A

Historical Context

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6
Q

It answers the question “How?” (It includes the MOOD and FEELINGS of the participants)

A

Psychological Context

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7
Q

It answers the question “Why?” (Refers to the TRADITIONS, NORMS, VALUES, and BELIEFS)

A

Cultural Context

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8
Q

Who are the PARTICIPANTS in communication?

A

Sender and Receiver

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9
Q

_______ forms the message and send through different means

A

Sender

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10
Q

_______ processes the message and reacts to them

A

Receiver

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11
Q

It is one of the elements that gives information and ideas to its intended receiver or audience.

A

Message

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12
Q

_______ is the means of transportation.

A

Channels

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13
Q

Give the two (2) channels of face-to-face communication

A

Sound Channel and Light Channel

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14
Q

Sound channel(s) are?

A

Verbal cues

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15
Q

Light Channel(s) are?

A

Non-verbal cues

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16
Q

Refers to the noise that comes from the ENVIRONMENT draws people’s attention away from what is being said.

A

External Noises

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17
Q

Internal Noises refer to the _________ that intervenes with the communication process

A

Thoughts and Feelings

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18
Q

Define Semantic Noises.

A

It is the unintended meanings aroused by certain SYMBOLS

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19
Q

It shows how the message sent is heard, seen, and understood. Clue: it is re-encoded messages.

A

Feedback

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20
Q

It is one of the Levels of Communication that involves words - spoken, written, or signed

A

Verbal Communication

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21
Q

Levels of Communication that includes such as body language, gestures, facial expression, eye contact, and posture.

A

Non-verbal Communication

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22
Q

It is activities such as thought-processing and decision-making. Clue: It is to enhance our self-esteem.

A

Intrapersonal Communication

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23
Q

It refers to the communication that occurs between TWO OR MORE PERSONS who establish a communicative relationship.

A

Interpersonal Communication

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24
Q

It is a ________ communication if a SPEAKER is sending a message to an AUDIENCE. It could be a direct, face-to-face message delivery, or it could be indirect, using RADIO or TELEVISION.

A

Public

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25
- To meet the needs - To enhance or maintain our sense of self - To fulfill social obligations - To develop relationships - To exchange information - To influence others refers to the?
Functions of Communication
26
- Communication is PURPOSIVE - Communication is CONTINUOUS - Communication messages VARY IN CONSCIOUS ENCODING - Communication is RELATIONAL - Communication has ETHICAL IMPLICATIONS - Communication is LEARNED refers to the?
Principles of Communication
27
________ are values that have been instilled in us We have unconsciously accepted them and govern our actions.
Ethics
28
It is the ongoing negotiation of learned and patterned beliefs, attitudes, values, and behaviors.
Culture
29
________ is the communication between people with DIFFERING cultural identities.
Intercultural Communication
30
Ethnocentrism is?
It is our tendency to view our own culture as SUPERIOR to other cultures.
31
- my culture = "normal" "the standard" - their culture = "other" "different" is an example of?
"Other Focused" Orientation
32
___________ refers to the ability to communicate effectively and appropriately in various cultural contexts. Clue: It is the Ideal Goal.
Intercultural Communication Competence (ICC)
33
___________ comes from non-verbal and contextual cues. Clue: Context
High Context Culture
34
___________ comes from the verbal communication used. Clue: Context
Low Context Culture
35
It views time as a VALUABLE COMMODITY and PUNCTUALITY as very important.
Monochronic Culture
36
Their concept of time is FREE-FLOWING and CHANGES DEPENDING ON EACH SITUATION.
Polychronic Culture
37
Conflict is a NORMAL and USEFUL PROCESS and subject to change through negotiation.
Conflict-as-opportunity
38
Views conflict as UNNECESSARY, DETRIMENTAL, and MUST BE AVOIDED.
Conflict-as-destructive
39
One of Conflict Management: It refers to FORCING one's will on another to satisfy individual desires.
Dominating Style
40
One of Conflict Management: To necessitate a great deal of OPEN DISCUSSION about the conflict to reach a solution that satisfies everyone involved.
Integrating Style
41
One of Conflict Management: Demands that everyone must GIVE UP something to reach a solution.
Compromising Style
42
One of Conflict Management: Involves giving up one's position to satisfy another's.
Obliging Style
43
One of Conflict Management: People AVOID the conflict entirely by failing to acknowledge its existence.
Avoiding Style
44
Who is the IBM personal researcher?
Geert Hofstede
45
_________ values INDEPENDENCE; individual choices and decisions are expected.
Individualism
46
_________ values INTERDEPENDENCE; people are members of larger wholes.
Collectivism
47
It refers to the preference for EQUALITY for status and power between members of institutions.
Low Power Distance
48
It expects and accepts UNEQUAL power between superiors and subordinates.
High Power Distance
49
Those that strive for the maximal distinction between what women and men are expected to do. It is?
Masculine Cultures
50
It emphasizes the quality of life, concerns for the weak, and permits overlapping of roles.
Feminine Cultures
51
_________ it is the extent to which people in a culture feel threatened by uncertain of unknown situations.
Uncertainty Avoidance
52
It refers to when you are ANXIOUS because of not knowing what you are expected to do.
Anxiety
53
It refers to when you have no information about a new culture.
Assuming Similarity Instead of Differences
54
_________ used to refer to negative or positive judgments made about individuals based on any observable or believed membership.
Stereotypes
55
__________ refers to any irrational suspicion or hatred of a particular group, race, religion, or sexual orientation.
Prejudice
56
It aims to develop relationships between interlocutors.
Interactional
57
It refers to providing the listener with some information referring to objects or abstract concepts.
Referential
58
It refers to showing the speaker's judgments or feelings about a person, event, or situation.
Expressive
59
It refers to getting information or making a deal.
Transactional
60
Refers to the engagement in the conversation of the speaker and listener with SMALL and PLAIN talk.
Phatic
61
Identify if Colloquial, Neutral, or Literary Daddy
Colloquial
62
Identify if Colloquial, Neutral, or Literary Get out
Colloquial
63
Identify if Colloquial, Neutral, or Literary Go away
Neutral
64
Identify if Colloquial, Neutral, or Literary Go on
Colloquial
65
Identify if Colloquial, Neutral, or Literary Chap
Colloquial
66
Identify if Colloquial, Neutral, or Literary Father
Neutral
67
Identify if Colloquial, Neutral, or Literary Parent
Literary
68
Identify if Colloquial, Neutral, or Literary Retire
Literary
69
Identify if Colloquial, Neutral, or Literary Fellow
Neutral
70
Identify if Colloquial, Neutral, or Literary Associate
Literary
71
Identify if Colloquial, Neutral, or Literary Guys
Colloquial
72
Identify if Colloquial, Neutral, or Literary Friends
Neutral
73
Identify if Colloquial, Neutral, or Literary Comrades
Literary
74
Identify if Colloquial, Neutral, or Literary Continue
Neutral
75
Identify if Colloquial, Neutral, or Literary Proceed
Literary
76
It promotes equality by demonstrating an understanding that all people and groups are valuable to society.
Political Correctness
77
What is the Politically Correct term of: Lazy
Motivationally Deficient
78
What is the Politically Correct term of: Sex Change
Gender Reassignment
79
What is the Politically Correct term of: Unemployed
Economically Inactive
80
__________ messages are used to SHARE or CONVEY INFORMATION that should be clear, straight to the point, and easy to understand. Clue: It is one of the Purposes of Messages
Informative
81
These occur when a person tries to CONVINCE another person or group to take certain specific actions.
Persuasive
81
These are messages that are used to show a sense of KINDNESS, FRIENDLINESS, GREET, REGRET, etc.
Goodwill