HEALTH MANAGEMENT: AN INTRODUCTION

Question 1

MANAGEMENT: DEFINITIONS
 Getting work done, through _______

 The process of achieving predetermined __________ by _________ human activities in the production of goods and services

Answer 1

people

objectives ; directing

Question 2

MANAGEMENT : definitions

The process of planning, organizing,
coordinating, directing and controlling the _______________________

A problem-solving process of planning,
implementing, monitoring and evaluating; using ________________ in ___________ manner to produce the desired output and outcome, leading
to achievement of organizational objectives and goals

Answer 2

activities of others

available ; an efficient

Question 3

Management:
 Entails utilization of __________
 Influences __________ activities
 Facilitates _________ in order to accomplish organizational goals or
predetermined objectives

Answer 3

resources

human activities

changes

Question 4

 Resources: (Four Ms)

List them

Answer 4

Minutes
Money
Materials
Manpower

Question 5

WHY IS THE PROCESS OF MANAGEMENT IMPORTANT?
 Achievement of set goals with __________ resources
 To ensure the efficient functioning of _____________________ through adequate organization
 Maintain high staff __________ and improve work __________
 Reduce __________ & __________ in the process of achieving set organizational objectives

Answer 5

limited

each part of a system

morale ; relationships

confusion ; conflict

Question 6

IMPLEMENTATION FUNCTIONS OF
MANAGEMENT
 In managing resources, we must consider:
 _________ of activities
 _________ deployment
 _________ allocation, and
 The processing of _________

Answer 6

Execution

Manpower

Resource ;information

Question 7

MANAGERIAL FUNCTIONS
Function: broad area of responsibility composed of many activities, aimed at achieving predetermined objectives

Main ones
 __________
 ____________ – translating plans into action
 ____________

Other functions include:
 Decision-making – choice between 2 or more courses of
action
 Monitoring – continuous checking of activities
 Communication – transfer of information from sender
to receiver

Answer 7

Planning

Implementation ; Evaluation

Question 8

Managerial functions

Other functions include:
 _________ -making
 _________
 _________

Answer 8

Decision-

Monitoring –

Communication –

Question 9

MANAGEMENT AND LEADERSHIP
FUNCTIONS
 While management is the process of planning, organizing, coordinating, directing and controlling the activities of others,
 Leadership is the aspect of management concerned with _______________________
 The capacity to translate ________ into ________ lies in good leadership

Answer 9

getting results through people

vision; reality

Question 10

LEADERSHIP STYLES– BROAD
CATEGORIES

Traditionally categorized into three main groups: ________________,__________,______________ . Many other forms
of leadership can be derived from these
main styles.

Answer 10

Autocratic/authoritarian

Democratic

Laissez-faire

Question 11

Answer with leadership or management

Ask how and when
Accepts status quo
Innovation
Short range vision
Administration
Original
Develop
People-oriented
Ask what and why
Maintain
Systems oriented
Challenges status quo
Long range vision

Answer 11

Management
Management
Leadership
Management
Management
Leadership
Leadership
Leadership
Leadership
Management
Management
Leadership
Leadership