HR 1

Question 1

Difference between HRM and SHRM

Answer 1

=SHRM aligns the business strategy with the human resources management

= maintains long term strategy goals with human focused HR management

= considers organisations Mission, Vision and Values

= integrated HRM into strategic decision making process

Question 2

SHRM outline 5 steps

Answer 2

1. Determine HR environment
2. Detect, reject, verify problems and opportunities
3. Outline plan and measurement criteria
4. Implement plan
5. Evaluate success of plan

Question 3

Key areas of HR management plan

Answer 3

1. Recruitment
2. Induction
3. Training plan
4. Performance management
5. Review and evaluate plan
   * evaluate = never set and forget

Question 4

External factors to HRM

Answer 4

1. Economic
2. Socio-political
3. Labour market
4. Technology

Question 5

Australia’s future population stat’s..

Answer 5

1. Ageing population
2. Participation in workforce
3. Gender = males work more
4. Working longer
5. Generational factors

Question 6

When recruiting.. what affects oharmacy employment environment?

Answer 6

1. WAGES expectations
2. Education
3. Ageing population
4. Shortage of skilled snd experienced workers
5. Development of services
6. More transient labour pool
7. More competition for labour
8. Technology

Question 7

When will the hob description be used?

Answer 7

1. Recruitment process
2. Induction and training
3. Setting goals
4. Performance management
5. Job evaluation

Question 8

Why is defining and understanding the competencies for each role Importance?

Answer 8

It is essential to recruiting the best candidate and helping them understand and grow into their role

Question 9

What are the 3 essential selection questions?

Answer 9

1. What is the candidates “can do abilities
2. What is the candidates “will do abilities
3. How well will the applicants qualities “fit into the organisation?

Consider
Reliability
Validity
Legality

Question 10

What are some good HR management skills….

Answer 10

1. Communication
2. Understanding the current labour market
3. Understanding key pressures which affect pharmacy
4. Understanding staff turnover, why is it happening and what dose it cost?
5. Implementing recruitment planning
6. Working with industrial relationship laws
7. Understanding remuneration and reward
8. Effective and timely performance management
9. Empathy and discipline in equal measure