HR 6 Training and Development Flashcards
(18 cards)
Technical training
Addresses software or other programs that employees use while working for the organization
Quality training
Familiarizes all employees with the means to produce a good-quality product
Skills training
Employee learns how to perform their job
Soft skill straining
Skills not related directly to the job (communicating)
Professional/legal
Information needed about a profession
Team training
Team development
Managerial training
A management role
Safety training
First aid
Training delivery methods: on-the-job coaching
assigned to a more experienced employee or manager to learn the skills needed for the job
disadvantages: the training revolves around the person delivering the training
Training delivery methods: mentoring
Mentoring is a process by which an employee can be trained and developed by an experienced person.
disadvantage: communication style and personal conflict
Training delivery methods: brown bag lunch
Informal setting to learn (lunch talk)
disadvantage: low attendance and gathering enough interest from employees who may not want to work during lunch breaks
Training delivery methods: Web-based
E-learning
synchronous learning: uses instructor led facilitation
asynchornous learning: self directed, no instructor facilitating the course
Training delivery methods: job shadowing
Watching someone more experiences
disadvantage: the person job shadowing may learn bad habits or shortcuts to performing tasks that may not be beneficial to the organization
Training delivery methods: Job swapping
two people change jobs for a set period of time to learn new skills
disadvantage: the time spent learning can result in unproductive time and loss of revenue for the organization
Training delivery methods: Vestibule training
It normally happens in a classroom, basic skills training
disadvantage: takes away too much time from performing the actual job and can result in loss of productivity
Training delivery methods: international assignment training
Training to the employee’s abroad
This type of training can include: cultural differences, similarities insight, daily living in that country, social norms, etiquette, communication training, language skills
Steps training needs assessment
- Gather data to identify needs
- Determine what needs can be met by trianing and development
- Purpose solutions
- Identify next step according to the ABCD model
ABCD
Audience, behavior, condition, degree of accuracy
