HR 6 Training and Development Flashcards
Technical training
Addresses software or other programs that employees use while working for the organization
Quality training
Familiarizes all employees with the means to produce a good-quality product
Skills training
Employee learns how to perform their job
Soft skill straining
Skills not related directly to the job (communicating)
Professional/legal
Information needed about a profession
Team training
Team development
Managerial training
A management role
Safety training
First aid
Training delivery methods: on-the-job coaching
assigned to a more experienced employee or manager to learn the skills needed for the job
disadvantages: the training revolves around the person delivering the training
Training delivery methods: mentoring
Mentoring is a process by which an employee can be trained and developed by an experienced person.
disadvantage: communication style and personal conflict
Training delivery methods: brown bag lunch
Informal setting to learn (lunch talk)
disadvantage: low attendance and gathering enough interest from employees who may not want to work during lunch breaks
Training delivery methods: Web-based
E-learning
synchronous learning: uses instructor led facilitation
asynchornous learning: self directed, no instructor facilitating the course
Training delivery methods: job shadowing
Watching someone more experiences
disadvantage: the person job shadowing may learn bad habits or shortcuts to performing tasks that may not be beneficial to the organization
Training delivery methods: Job swapping
two people change jobs for a set period of time to learn new skills
disadvantage: the time spent learning can result in unproductive time and loss of revenue for the organization
Training delivery methods: Vestibule training
It normally happens in a classroom, basic skills training
disadvantage: takes away too much time from performing the actual job and can result in loss of productivity
