hr qantas case study Flashcards
(1 cards)
influence: Economic
economic down turn
reopening of borders and economic upturn
Monetary and Non-
Monetary Rewards
- To combat this economic downturn in 2020, Qantas decided to enhance Staff Travel, including $500 credit for ~23,000 employees
Training and development: staff training at academy’s were put on hold and student numbers in pilot academies were reduced due to COVID in 2019
forced to reduce staff numbers (stood down 25000 staff) + made 9000 staff redundant (pilots, cabin crew, engineers, ground workers, corporate staff) to cut costs.
Reopening of borders (2022) led to a ↑ in demand for air travel - Q recruited more staff externally to overcome skill shortages. With a tight labour market,
Corporate Culture/Worker
Satisfaction
- Pre-COVID: Named most
attractive place to work in
Australia
- Post-COVID: Satisfaction
decreased to 55% (from
80% in 2017)
