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HR role/influences Flashcards

(52 cards)

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1
Q

What does HRM stand for?

A

Human Resource Management

Management of the total relationship between employer and employee.

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2
Q

What is the strategic role of human resources?

A

Acquire, develop, maintain, and separate with workers using strategies to retain, reward, and motivate employees.

Includes open communication, goal setting, eliminating conflict, motivation, and positive work environment.

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3
Q

How does HR interdepend with finance?

A

HR relies on finance for staffing budgets and training management to achieve maximum revenue.

Finance also determines the budget for rewarding staff.

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4
Q

What is the relationship between HR and operations?

A

HR relies on operations for updates on technology and may be involved in making employees redundant if outsourcing occurs.

Efficiency of production is affected by the quality of labour.

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5
Q

What does HR require from marketing?

A

HR relies on marketing to determine necessary skills and experience for staff to effectively deliver the 7P’s.

Marketing needs the right staff to design desirable products.

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6
Q

Define outsourcing in the context of HR.

A

External providers perform tasks and business activities, leading to lower costs and greater efficiency.

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7
Q

List advantages of outsourcing.

A
  • Specialist knowledge and new perspectives
  • Focus on core activities
  • Cost savings

Small/medium companies have same HR needs as large companies but may lack resources.

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8
Q

List disadvantages of outsourcing.

A
  • Confidentiality issues
  • Decreased morale
  • Management may lose control

Cost savings may take longer to achieve.

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9
Q

What are the two types of global subcontracting?

A
  • Process outsourcing
  • Project outsourcing
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10
Q

What are some risks associated with global subcontracting?

A
  • Difficulty controlling quality
  • Cultural differences
  • Security issues regarding confidential information
  • High labour turnover rates
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11
Q

Who are stakeholders in HRM?

A

Employers, employees, employer associations, unions, government organisations, society.

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12
Q

What are the obligations of employers?

A
  • Provide work
  • Payment of income
  • Safe working conditions
  • WHS training
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13
Q

What do employees desire in their workplace?

A
  • Interesting work
  • Good conditions
  • Job security
  • Respect and recognition
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14
Q

What is the role of employer associations?

A

Represent and assist employer groups, provide legal counsel, and aid in collective bargaining.

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15
Q

What are trade unions?

A

Organizations formed by employees to improve wages and working conditions.

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16
Q

What are the roles of government organizations in HRM?

A
  • Legislator
  • Employer
  • Economic manager
  • Administrator of industrial relations policies
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17
Q

What is the Fair Work Commission?

A

Australia’s national workplace relations tribunal enforcing the Fair Work Act 2009.

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18
Q

What does the Fair Work Ombudsman do?

A

Provides free advice and information about workplace rights.

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19
Q

What are the key features of an employment contract?

A
  • Salary and wages
  • Hours and overtime
  • Duties
  • Promotion policies
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20
Q

What is common law in the context of employment?

A

Developed by courts, it outlines rights and obligations of employers and employees.

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21
Q

What are the minimum employment standards set by the Fair Work Act 2009?

Study These Flashcards
A
  • Maximum weekly hours
  • Parental leave
  • Annual leave
  • Public holidays
22
Q

What is the difference between awards and enterprise agreements?

Study These Flashcards
A

Awards are industry-level agreements; enterprise agreements are workplace-level agreements.

23
Q

What is a casual employment contract?

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A

Short-term, irregular work with no entitlement to paid leave.

24
Q

What is the role of Safe Work Australia?

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A

Creates national WHS codes and standards.

25
What is workers compensation?
Benefits for employees with work-related injuries, covering medical costs and income support.
26
What does anti-discrimination law protect against?
Direct and indirect discrimination based on personal characteristics.
27
List some key anti-discrimination legislation.
* Sex Discrimination Act 1984 (Cth) * Anti-Discrimination Act 1977 (NSW) * Human Rights and Equal Opportunity Commission Act 1986 (Cth)
28
What is equal employment opportunity?
Fair recruitment, training, and promotion based on merit.
29
How does economic fluctuation affect HRM?
Boom leads to low unemployment and higher bargaining power; recession leads to higher unemployment and decreased power.
30
What impact does globalization have on HRM?
Intensifies competition, leading to restructuring and outsourcing.
31
What are the positive impacts of technology on HRM?
* Efficient production techniques * Creation of new jobs * Flexibility in job performance
32
What are the negative impacts of technology on HRM?
* Loss of employment * Resistance to change * Lower decision making
33
What are changing work patterns?
Growth in part-time and casual work.
34
What is the impact of innovative devices and methods on human labour demand?
Alters demand for human labour ## Footnote Introduction of new machinery and methods can lead to both job creation and redundancy.
35
List some positive effects of introducing technology into work practices.
* Efficient production techniques * Creation of new jobs * Upskilling opportunities * Continued learning * Flexibility in job performance * Use of social media for employee reviews ## Footnote These benefits can enhance productivity and employee satisfaction.
36
What are some negative effects of introducing technology into work practices?
* Loss of employment * Resistance to change * Lower decision making ## Footnote These issues can lead to challenges in workforce adaptation.
37
What percentage of part-time work was recorded in 2012, and who primarily held these positions?
29%, mainly women ## Footnote This reflects changing work patterns in society.
38
What is 'casualisation' in the workforce?
Increase of casual workers from 17% in 1992 to ~35% in recent years ## Footnote Casual workers often prioritize flexibility but typically lack paid leave.
39
What percentage of employees are considered job-mobile?
14-16% ## Footnote Job mobility varies by age and job type.
40
Which age group is most likely to be job-mobile?
20-24 years ## Footnote This age group is often more open to changing jobs for better opportunities.
41
What has driven increased participation rates for women in the workforce since 1980?
* Social expectations * Education ## Footnote Women's participation has increased by 20% during this period.
42
What factors contribute to the ageing of the workforce?
* Low fertility * Longer life expectancy ## Footnote These demographic changes lead to a need for flexible work options.
43
What is the average retirement age for full-time workers?
55 ## Footnote Many older workers opt for gradual retirement through part-time work.
44
What are some challenges faced by casual workers?
* Higher stress * Difficulty buying assets * Managing finances ## Footnote These factors can affect their overall living standards.
45
What does corporate social responsibility (CSR) involve in HR management?
Exhibiting ethical business practices and socially responsible behaviours ## Footnote CSR is a critical aspect of modern business ethics.
46
What is a Code of Conduct?
Outlines acceptable & unacceptable behaviours ## Footnote It serves as a guideline for employee conduct.
47
What is the purpose of a Code of Ethics?
States firm’s values & principles ## Footnote This document guides decision-making in ethical dilemmas.
48
Name some ethical and legal issues in the workplace.
* Work overload * Workers compensation * Discrimination * Unethical practices/conditions ## Footnote Addressing these issues is essential for a fair workplace.
49
What are the benefits of ethical and legal practices in business?
* Positive business image * Pleasant work environment * Reduces harassment * Improves staff retention * Enhances motivation ## Footnote Ethical practices contribute to long-term success.
50
What characterizes a socially ethical employer?
* Values pleasant environment * Committed to ethical workplace culture * Enhances performance through security and teamwork ## Footnote Such employers promote a positive work culture.
51
What are some key components of good working conditions?
* Compliance with laws * Safe environment * Good communication * Flexible hours * Codes of practice ## Footnote These components ensure employee well-being.
52
What ethical concerns arise from globalization?
* Cost-cutting via outsourcing * Exploiting weaker labour regulations ## Footnote These practices can lead to precarious employment situations.

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