HR Strategies Flashcards

(27 cards)

1
Q

What is leadership style?

A

Refers to the ways that managers communicate with their employees to inspire and motivate them to work together to achieve an organization’s goals.

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2
Q

What is an autocratic leadership style?

A

A style where managers make quick decisions without staff input, suited for unskilled, highly organised work.

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3
Q

What are the drawbacks of an autocratic leadership style?

A

Increases absenteeism and staff turnover.

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4
Q

What does the participative (democratic) leadership style involve?

A

Consultation between managers and employees, engaging them in decision-making.

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5
Q

What is the contingency approach in management?

A

Suggests that management style should adapt to the situation, business environment, or nature of the task.

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6
Q

Define job design.

A

The number, kind, and variety of tasks that a worker is expected to carry out in the course of performing their job.

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7
Q

What are the key elements of a well-designed job?

A
  • Challenge
  • Flexibility
  • Opportunity for achievement
  • Variety of tasks
  • Discretion and autonomy
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8
Q

What is the purpose of recruitment?

A

The process of locating and attracting the right quantity and quality of staff to apply for employment vacancies.

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9
Q

What are the advantages of internal recruitment?

A
  • Motivational for staff
  • Builds commitment and loyalty
  • Employees know culture/operations
  • Cheaper than external
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10
Q

What are the disadvantages of internal recruitment?

A
  • Lead to negative rivalry
  • Little value added - no new skills
  • Need to manage unsuccessful applicants
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11
Q

What is the difference between general skills and specific skills?

A

General skills are relevant in many roles, while specific skills are specialized and often required in STEM roles.

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12
Q

What is the aim of training?

A

To develop skills, knowledge, and attitudes that lead to superior work.

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13
Q

What is the difference between training and development?

A
  • Training: Employees are taught skills to do their job better
  • Development: Enhancing skills in line with future needs
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14
Q

What are the benefits of performance management?

A
  • Creates a shared vision of the business’s strategic direction
  • Helps assess rewards and benefits
  • Builds self-efficacy
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15
Q

What is the difference between developmental and administrative performance management?

A
  • Developmental: Focuses on improving individual performance
  • Administrative: Assesses business progress towards strategic goals
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16
Q

What is a good reward system?

A

Key to attracting, motivating and retaining employees.

17
Q

What are monetary rewards?

A

Rewards reflected in pay or financial value.

18
Q

What are non-monetary rewards?

A

Rewards that do not have a financial value, such as social activities.

19
Q

What is performance pay?

A

Remuneration based on distributing rewards according to individual employee performance.

20
Q

What are the three global staffing models?

A
  • Ethnocentric
  • Polycentric
  • Geocentric
21
Q

What is an industrial dispute?

A

A disagreement over an issue or group of issues between an employer and its employees.

22
Q

What are overt and covert workplace disputes?

A
  • Overt: Strikes, lockouts, pickets
  • Covert: Resignation, increased absenteeism
23
Q

What is negotiation in the context of workplace disputes?

A

A method of resolving disputes through discussions that result in a compromise.

24
Q

What is mediation?

A

Confidential discussion of issues in a non-threatening environment with a third party.

25
What are grievance procedures?
Formal procedures written into an award or agreement that states the agreed processes to resolve disputes.
26
What happens if negotiation or mediation fails?
The Fair Work Commission may appoint a conciliator or proceed to arbitration.
27
What is the difference between conciliation and arbitration?
Conciliation helps parties reach an agreement; arbitration results in a legally binding decision.