Human Resources Flashcards
(26 cards)
What is human resource management (HRM)
All the activities involved in acquiring, maintaining, and developing an organisation’s Human Resources
Explain the three steps of HRM
- Acquiring staff
- Training and development
- Performance reviews
Explain the 5 steps that need to be taken when it comes to acquiring staff
- human resource planning
- job analysis
- recruiting
- selection
- orientation
Explain the two steps that need to be taken in the development process
- training and development: training employees in respect of new skills
- performance appraisal: systematic method to determine current and future efficiency of employees of business
What is HR planning
Development of strategies to comply to a business’ future HR needs
When does HR planning start
With the strategic plan
What is the expected demand of HR
Strategic plan provides important info
What is the expected supply of HR
Replacement schedule and survey of skills
What is recruitment
Identifying the appropriate number of qualified candidates for current and future jobs
What are the source of recruitment
- job description
- internal sources (promotions, transfers etc)
- external sources (recruitment agencies, newspapers, etc)
What is selection
The process through which the most appropriate person is selected from all the candidates
What is the purpose of selection
To appoint the employees that are best in the position after which a decision needs to be taken
How does one obtain information during a selection ( 4)
- employment applications
- interviews
- referrals
- assessment centers
What is orientation
The process of acquainting new employees with an organization. It gives an overview of the business’ policies, compensation, benefits, safety, labour relations
What is management development
Process of preparing managers and other professionals to assume increased responsibility in both preset and future positions
What are the 3 components of the training program with regard to training and development
- Analysis of needs : management needs to determine where training is needed
- Determining training and development methods
- Assessment of training and development
What is employee training
The process of teaching operations and technical employees how to do their present jobs more effectively and efficiently
What are the 6 training and development methods
- on-the-job
- simulation
- conferences and seminars
-role playing - lectures
What is performance appraisal
A systematic method to determine the current and future efficiency of employees
What are the 3 objectives of performance appraisal
- Determine wether the individual is working effectively and wether he/she can improve
- The bases for merit compensation
- Helps to monitor the recruitment, training and development process
Explain the objective method in performance appraisal
Use a measurable basis to assess performance (take circumstances into consideration)
Explain the judgmental method of performance appraisal
Managerial estimates of employee performance levels
- no objective measures available
- performance scale and merit scale are used
- manager grade employees on scales based on their opinion
- difficult to use cause their is no absolute standard
What are the two techniques of performance appraisal
- Objective
- Assessment scales
What is performance feedback
Feedback on performance and where improvements can be made
