Motivation Flashcards

(27 cards)

1
Q

What is motivation

A

The set of forces that prompt a person to release energy in a certain direction. It is a need and want satisfying a process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Two types of motivators

A

Intrinsic
Extrinsic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is the Fredrick Taylor’s scientific method in historically perspectives of motivation

A

Inefficiency in labour and though that there has to be “one best way” to do the work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Explain the principles of Fredrick Taylor’s scientific method

A

Scientific approach to a persons job which divides work and responsibility between management and workers based on sustainability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What the impact of Fredrick’s scientific management

A

Led to an increase in productivity, also contributed to specialization of labour

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Explain the Hawthorne studies as a historical perspective on motivation

A

Focus shifted from efficiency to understanding human behaviour and relations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Explain Hawthorne effect

A

Highlight significance of employee welfare and social needs causing employees to perform better as they were singled out and valued by management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Hawthornes influence on management practices

A

Importance of employees attitude and satisfaction in organisational performances — shifting focus from solely economic incentives to broader motivational factors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Explain Maslows hierarchy of needs as a historical perspecitve of motivation

A

Sequence of human needs in order of importance
- physiological needs
-safety needs
- social needs
- esteem needs
- self-actualization needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Look at maslows pyramid in slides

A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Explain mcgregors theory x and theory y as historical perspectives on motivation

A

Sets of assumptions about managerial attitudes and beliefs regarding worker behaviour

Theory x (consistent with Taylor’s scientific method )
- employees dislike work and will only function in controlled work environment

Theory y (consitent with human relations movement)
- employees accept responsibility and wrk toward organizational goals if they will also achieve personal reward

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Explain theory z and its features (5) as historical perspectives on motivation

A

Combines US an Japanese management practises
Features
- long-term employment
- slow evaluation and promotion through training
- Group decision-making
- relatively informal control with explicit performance measures
- individual responsibility within a stable, loyal workforce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Explain herzberg’s motivation-hygiene theory

A

Satisfaction and dissatisfaction are separate and distinct dimensions (when you’re not satisfied means you’re not dissatisfied)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Motivation factors of herzbergs motivation theory

A

Job factors that increase motivation but whose absence does not necessarily result in dissatisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Hygiene factors of herzbergs theory

A

Job factors that reduce dissatisfaction when present to an acceptable degree but that don’t necessarily result in higher levels of motivation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Explain the expectancy theory as contemporary perspectives on motivation

A

Explorers relationship between motivation and behaviour. It focuses on how an individuals belief in the outcome of their actions and value they play on those outcome drive their motivation

17
Q

3 key concepts of the expectancy theory

A
  • effort-performance link
  • performance outcome link
    Outcome needs link
18
Q

Explain the equity theory as contemporary perspectives on motivation

A

Based on individuals perceptions of fairness in comparison with their co-workers

19
Q

Explain he goal-setting theory as contemporary perspectives on motivation

A

Based on the premise that an individual’s intention to work toward a goal is a primary source of motivation

20
Q

Explain the reinforcing theory as contemporary perspectives on motivation

A

Reinforcement theory says that behaviour is a function of its consequences. People do things cause they know other things will follow

21
Q

What are the three motivational techniques of motivational job design

A

Job enlargement
Job enrichment
Job rotation

22
Q

What are 3 motivation techniques in work scheduling options

A

Flex Time
Compressed work week
Job sharing

23
Q

2 motivation techniques in recognition and empowerment

A

Formal recognition
Employee empowerment

24
Q

3 motivation techniques regarding economic incentives

A

Gain sharing
Bonuses
Profit sharing

25
What are the 4 key motivation techniques
Motivational job design Work scheduling options Recognition and empowerment Economic incentives
26
What are the 5 trends in employee motivation
Education and training Employee ownership Work-life benefits Nurturing knowledge and learning workers Coping with rising costs of absenteeism
27
Read over these slides in more depth