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Flashcards in Human Resources Deck (6)
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1

Centralisation
Decentralisation

Decision making concentrated small number of senior management
Decision making delegated to subordinates

2

Peripheral workers?
Flexible workforce

Part time temporary self employed brought in when needed
Multi skilled workers can work when needed

3

Core workers

Full time permanent employees specific skills

4

Outsourcing

Business skills provided by external specialists orgs

5

Trade union
Works council
Conciliation
Arbitration

Org of employees acts collectively in dealings with management
Mutual protection

Committee representing employer and employee representatives meet and discuss conditions pay

Third party encourages discussion to reach compromise

No compromise can be reached third party decides

6

Hard HR?
Soft HR?

Emphasis on cost management which places control firmly in hand of management
Treats workforce as valuable assets crucial in achievement of orgs objectives