Individual Rewards Flashcards

(37 cards)

1
Q

What are the four distinct learning preferences described in Kolb’s Learning Styles Model?

A
  • Converging
  • Diverging
  • Assimilating
  • Accommodating

Each preference describes a different approach to learning: practical application, observation/idea generation, theoretical analysis, and hands-on experience, respectively.

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2
Q

How does understanding learning preferences help in designing learning programs?

A

It helps meet diverse learner needs.

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3
Q

What are the most relevant individual differences in organizational contexts?

A
  • Personality traits (e.g., Big Five)
  • Cognitive ability
  • Motivational orientations

Personality traits include openness, conscientiousness, extraversion, agreeableness, and neuroticism.

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4
Q

What does Operant Conditioning involve?

A

Associating a voluntary behaviour with a consequence to either strengthen or weaken that behaviour.

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5
Q

What are the two types of mindsets proposed by Carol Dweck’s Mindset Theory?

A
  • Growth mindset
  • Fixed mindset

Growth mindset believes abilities can develop; fixed mindset believes abilities are static.

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6
Q

How should feedback be framed for individuals with a fixed mindset?

A

It should encourage learning, not judgment.

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7
Q

What is classical conditioning?

A

A process where an individual learns to associate a neutral stimulus with a meaningful one.

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8
Q

What are the components of classical conditioning?

A
  • Unconditioned stimulus
  • Unconditioned response
  • Conditioned stimulus

Example: Food as an unconditioned stimulus leads to salivation as an unconditioned response.

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9
Q

What are the two types of conditioning mentioned in the workplace context?

A
  • Classical conditioning
  • Operant conditioning
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10
Q

What is continuous reinforcement?

A

Reinforcement delivered after every occurrence of a behaviour.

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11
Q

What is the most efficient method for maintaining a behaviour?

A

Intermittent schedules of reinforcement.

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12
Q

What is positive reinforcement?

A

Strengthening desired behaviours through rewards like praise or bonuses.

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13
Q

What are the five main steps in operant conditioning according to Luthans et al. (1998)?

A
  • Identify critical work behaviours
  • Measure baseline performance
  • Establish antecedents and consequences
  • Develop an intervention strategy
  • Evaluate effectiveness
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14
Q

What are the two types of motivation described?

A
  • Extrinsic motivation
  • Intrinsic motivation

Extrinsic motivation involves external outcomes; intrinsic motivation is about internal satisfaction.

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15
Q

What three psychological needs foster intrinsic motivation according to Self-Determination Theory?

A
  • Autonomy
  • Competence
  • Relatedness
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16
Q

What is Reinforcement Sensitivity Theory?

A

It suggests that people differ biologically in how they respond to reward and punishment.

17
Q

What characterizes BAS-sensitive individuals?

A

They are reward-seeking and driven by incentives and positive feedback.

18
Q

What characterizes BIS-sensitive individuals?

A

They are more attuned to threats and tend to be cautious and risk-averse.

19
Q

What are the consequences of poor alignment in reward systems?

A

Lower engagement, resentment, burnout, and higher turnover.

20
Q

How did Jurgensen’s study on job preferences highlight a common misconception?

A

It showed that managers often assume others value pay as highly as they do.

21
Q

What is the Employee Value Proposition (EVP)?

A

The unique value an organization offers to its employees.

22
Q

What is a practical application of understanding intrinsic and extrinsic motivation in organizations?

A

Design reward systems that account for both intrinsic and extrinsic drivers.

23
Q

Fill in the blank: Operant conditioning can be used to reinforce _______ rewards.

24
Q

What is the impact of over-rewarding on intrinsic motivation?

A

It can undermine intrinsic motivation.

25
True or False: Classical conditioning is not relevant in workplace environments.
False
26
What was the outcome for Lukas Kamay and Christopher Hill in the insider trading case?
* Lukas Kamay: 7 years and 3 months * Christopher Hill: 3 years and 3 months
27
What was the scenario presented in the case study?
The team leader of a marketing unit recognizes two employees, Sam and Priya, for their work on a campaign by publicly thanking them and giving them a $200 gift voucher.
28
What was Sam's reaction to the public recognition?
Sam appeared energised, chatted enthusiastically with colleagues, and found the recognition motivating.
29
How did Priya respond to the recognition?
Priya thanked the team leader via email but felt uncomfortable being singled out and mentioned her learning preferences weren't considered.
30
What question was posed regarding the different reactions of Sam and Priya?
What might explain the different reactions of Sam and Priya?
31
What theories could help understand each employee's preferences?
Motivational or learning theories.
32
What specific theories were suggested to apply to the case?
Reinforcement sensitivity or mindset theories.
33
What alternative strategies could be used for future recognition?
Tailor recognition and learning support.
34
What are some ethical methods to collect employee preferences and needs?
* Voluntary, Anonymous Surveys * Stay Interviews or One-on-One Check-Ins * Pulse Surveys for Quick Feedback * Needs Assessments in Onboarding * Aggregate Data from Performance Management * Respect Boundaries * Involve Employees in Feedback Process
35
What is a key takeaway regarding training and reward systems?
One-size-fits-all training and reward systems are no longer viable in modern workplaces.
36
What is the role of Organisational Psychologists in the workplace?
To identify and design systems that account for variation in how people learn, stay engaged, and perform.
37
Fill in the blank: One-size-fits-all training and reward systems are no longer _______.
viable in modern workplaces.