Individuals, Groups and Teams

Question 1

Perception

Answer 1

Brain selects & organises information in order to make sense of it

• people behave according to what they perceive

Question 2

Personality

Answer 2

Total patterns of characteristics ways of thinking, feeling & behaving

Question 3

Attitudes

Answer 3

General standpoints on things

Question 4

Components of personality

Answer 4

i) Traits = stable, enduring qualities of individual personality, cause tendency to behave in a particular way

ii) Types = distinct cluster of personality characteristics

Question 5

What is a group

Answer 5

i) Sense of identity
ii) Loyalty to the group
iii) Purpose & leadership

Question 6

Types of group

Answer 6

Formal & Informal

Informal - cliques

Formal - intentionally organised by organisation for a task –> become TEAMS

Question 7

Teams

Answer 7

A group of people with complementary skill who have joint objectives & accountability

Question 8

Explain Tuckman’s Stages in Team Development

Answer 8

” F S N P D M “

1. Forming - unclear objectives, try to find out about each other, may not have leader yet
2. Storming - open conflict
3. Norming - settling down
4. Performing
5. Dorming - fall back into self-maintenance functions
6. Mourning/Adjourning

Question 9

3 main issues in team building

Answer 9

i) Team identity
ii) Team solidarity - cohesion & loyalty inside team
iii) Shared objectives

Team building facilitates team development