Inspector Interview Flashcards
When would just an email be sent out to member regarding a call
Debris on the tracks Stoning of trains Near miss Seal exceptions Trespasser not affecting traffic
What is the duty of an Inspector
To ensure the protection of CN property and people
And Prosecution of offenders
By managing, planning and direction
Provide CN Dept managers with advice and recommendations on all police and security matter
Interface with public police services to reduce losses and increase safety
Monitor and control expenses
Involvement in major files
Managing employee performance, training
What is your leadership style
There is never one style for all circumstance however in most cases it would be directive leadership
Tell employees exactly what they are supposed to do
Planning, set performance goals and behaviour standards, make schedules..adherence to rules and regulations
Give us an example where you have had conflict with another employee and how was it resolved
Field training an experienced officer new hire
Despite training I noticed incomplete investigations and poor file management
After speaking with the officer over the phone he became upset as he felt he was beyond being supervised and did not appreciate my suggestion
I asked to meet the officer in Edmonton to review his check sheet and to go over the files
We met and discussed each file in detail and what possible avenues of investigation could be taken
Files were promptly completed to my satisfaction and other files managed properly
Officer was embarrassed at his lack of expertise
What have you done to develop yourself to prepare for a leadership role
2015- Acting supervisor training
2014-frontline supervisor training/impaired driving course-Calgary Police Service
2013- Senior Cst Incident command course Saskatchewan police college
Taken on role of national firearms coordinator
Firearms instructor-Western provinces
VP prairie for Cnrpa
What qualities should a leader have
A. Approachable B. Be honest and have integrity C. Communication C. Conflict Resolution D. Decision Maker E. Expertise in the field
What are the three pillars of corporate services
Being a trusted advisor
Participating in smart stakeholder engagement
Demonstrating leadership
Give an example where you have been given a task that involved leadership
As the National firearms coordinator I was tasked with preparing a business case to select a new pistol, holster and ammunition for our service
Leadership entailed delegating responsibilities, proposing test methods, analyzing information, communicating with my peers as well as other services. The business case was prepared and approved
Give an example where you participated in smart stakeholder engagement
Smart stakeholder engagement is developing and maintaining relationships so the stakeholder has a better understanding of what CN is and what it stands for
I held meetings with Parkland County regarding a tabletop exercise involving a derailment
I later facilitated the exercise with members of Parkland County, police, fire, EMS , media and school boards. From CN our Dangerous good officer attended as well asInsp Tessier and Transport Canada
It was well received and later proved to be invaluable as a derailment occurred in Gainford and Our internal documents revealed how’s Parkland county knew what to expect from CN as a result of the tabletop
Give an example where you were a trusted advisor
Being a trusted advisor is developing a long term relationship with a client built on trust and credibility
Autoport manager regarding security issues at Sarcee Yard
Vehicles stolen
Meetings held with Autoport manager to discuss the best method of reducing risk
Email was sent to Autoport manager with a list of security initiative until proper barricades could be installed
Meeting were held at my request with Calgary Police and S/Sgt Lisi attended to provide expertise
Continued as trusted advisor by attending any drills or testing and providing feedback
What contacts have yo developed with police forces and other regulated services
Rocky View Peace Officers Commercial vehicle enforcement Rcmp detachments in territory Calgary police service Alberta Sheriffs Intelligence officers in Alberta Cp police
What is smart stakeholder engagement
Developing and maintaining relationships so the stakeholder clearly understands, supports and endorses what CN is and what they stand for
Tell me about a time that you took the lead on a difficult project
Tasked with preparing a business plan selecting a pistol, holster and ammunition for our service
When have you delegated effectively
Business case for Pistol, holster and ammunition selection
Set up criteria for testing involving a current and past firearms instructor
Delegated tasks of contacting pistol manufacturers, pistol selection and testing criteria
Describe a time when you led by example
When first arriving at a detachment I found that fellow constables were lacking in criminal code skills, documentation and contact information
I prepared a document outlining how to release on warrants, what courtrooms for particular charges and crown information. After some criminal code investigations I left photocopies of the documentation on my desk
Who have you coached or mentored to achieve success
Field trained Constable
Tell me about a time you led an important meeting
I developed and led a table top exercise simulation of a derailment in Parkland County
Involved were Parkland County including the mayor, rcmp , peace officers, fire, EMS, transport Canada media and school districts
Explain a situation where you had an opinion that differed from a supervisor. Were you able to persuade the manager to change his opinion.
Situation Supervisor tasked me with a very large project with a very limited timeline (explosive dogs searching carry on)
Called supervisor to request more time to conduct testing and prepare a business case. I was not approved for more time
Task speak with Supervisor to resolve conflict
Prepare reasoning for time extension
Understand supervisors point of view
Action. Prepared an outline of my current duties and scheduling
Prepared a calendar of different phases of training, testing and results/feedback with timelines for completion
Prepared a list of human/animal resources that I would require
Prepared a timeline to compile the information to complete an accurate business case
Result supervisor concurred with my presentation and would take this presentation to management
Time extension was granted and working relationship was preserved
Explain a time when subordinates you supervised disagreed with your directives. How did you handle it.
New Dog handler supervisor.
Last supervisor in Kamloops let the handlers work strictly days and no scheduled training days
I explained that the current schedule was not effective as it not met the demands of the service
I would be changing shifts to crime stats and implementing a training day
Opposition from the Cst who did not want to change
I advised I would review the stats as far as successful tracks, reduced overtime and speak to shift members for feedback
Efficiency improved with a greater success rate and better communication with night shifts
All Cst had positive feedback
How do you resolve conflict? What specific strategies have you used to be successful
What is the problem
Direct meeting with person
Come up with up with mutual solution
Guide to them to a solution
When preparing a plan what method do you use
STAR. SMEAC. SITUATION
SITUATION MISSION
TASK. EXECUTION
ACTION. ADMINISTRATION
RESULT. COMMAND
What is the vision for Cn Police
Leading CN to be the the safest and most secure railway in North America by delivering expert professional and effective railway policing services
What is CN policing role
To contribute to the achievement of the companies objectives by providing user departments with professional policing and security services
What is the mission statement for CN Police
To positively change attitudes and behaviours towards rail safety through proactive, targeted enforcement and strategic educational initiatives
