Inter/national Maternity Services Flashcards
What is the purpose of the CQC?
make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve
What is the CQC?
The care quality commission
What’s the role of the CQC?
Register care providers, monitor, inspect and rate services, take action to protect people who use services.
Protect rights, listen to and act on people’s experiences, involve the public who receive care, work with other organisation and publics groups.
What are the 4 values of the CQC?
excellence - being a high-performing organisation
caring - treating everyone with dignity and respect
integrity - doing the right thing
teamwork - learning from each other to be the best we can
What are the 5 key questions CQC are concerned with in any situation?
Are they safe? (patients) Ae they effective? (your care) Are they caring? (staff) Are they responsive to people's needs? Are they well-led? (leadership)
Name 3 ways the NHS keeps tabs on patient’s voice and feedback
Maternity challenge fund
National maternity voice
Family and friends test
What does the Maternity Challenge Fund do?
Aligns with Better Births, recognising the importance of looking at the experiences of women to help teams understand how they can improve services
What does the National Maternity Voice?
Maternity voices partnership is an NHS working group: a team of women and their families, commissioners and providers (midwives and doctors) working together to review and contribute to the development of local maternity care. Provide support and advice, promote awareness of good practice in setting up and developing maternity services in England.
