Interpersonal Communication

Question 1

We create better social worlds by

Answer 1

Building them with other people

Question 2

According to CMM, Communication is

Answer 2

Performative. It is not simply referential.

Question 3

He says that the meaning of words is best understood as their use within a language game

Answer 3

Ludwig Wittgenstein

Question 4

The language game according to Ludwig Wittgenstein

Answer 4

1. Tactical approach where you wait for an action and response
2. Anticipate responses as you choose words and styles to get predicted response

Question 5

People are always trying to accomplish something when they say something.
T or F

Answer 5

True

Question 6

What is the management of meaning through stories told?

Answer 6

We adjust our narratives to fit our encounters with people.

Question 7

What is CMM?

Answer 7

We manage what to say to fit with other people

Question 8

Stories lived vs Stories told

Answer 8

What am I really doing when I say what I say and Why I say what I say

Question 9

Managing meaning=

Answer 9

Adjusting behavior

Question 10

The Hierarchy of Meanings of every speech act according to CMM (4)

Answer 10

Culture
Identity
Relationship
Episode

Question 11

A hierarchy of meaning that shows the view of the world, of what is right or wrong, and values appropriate ways of acting situations

Answer 11

Culture

Question 12

A hierarchy of meaning which is continually crafted through communication and affect how we manage meaning

Answer 12

Identity

Question 13

A hierarchy of meaning that emerged from the dynamic dance of coordinated actions and managed meanings

Answer 13

Relationship

Question 14

A hierarchy of meaning which is a sequence of speech acts/stories/events with a beginning, narrative development and an end

Answer 14

Episode

Question 15

Where each person in the conversation is coming from

Awareness of the rules that govern communication across contexts (CMM)

Answer 15

Embedded context

Question 16

What are Persons-In-Conversations creating together?

Answer 16

Social Realities

Question 17

These co-construct their social realities and are shaped in turn by the worlds that they have created.

Answer 17

Persons-in-conversations

Question 18

This model illustrates multiple conversations that take place during an episode (CMM)

Answer 18

Daisy Model

Question 19

This states that what we do always intermeshes and interacts w/ the interpretation and actions of other people

Answer 19

Coordination of Meaning

Question 20

We achieve coordination by being aware that we are participating in a _____ and ____ process

Answer 20

Multi-turn and multi-person

Question 21

We achieve management by treating stories that differ from your own as _____

Answer 21

Valid

Question 22

Together, the CMM aims to create

Answer 22

Social realities

Question 23

Proponent of the Expectancy Violations theory

Answer 23

Judee Burgoon

Question 24

What is violated in the expectancy violations theory?

Answer 24

Social norms

Question 25

Attire, eye contact, touch, smell, body lean, facial expression, posture are examples of

Answer 25

Non verbal cues

Question 26

Our expectations influence: (3)

Answer 26

Interaction patterns Impressions of one another Outcome of our interactions

Question 27

The following are _____: 1. Upset and arouse us 2. Shift our attention to the violator 3. Make us question the meaning of the violation 4. May have favorable or negative outcomes, depending on the meaning assigned to the violation

Answer 27

Effects of violation of our expectations

Question 28

What is predicted to occur

Answer 28

Expectancy

Question 29

Positive or negative value that we assign to the unexpected behavior; regardless of who does it

Answer 29

Violation Valence

Question 30

Interpreting the meaning of the violation and then determining whether it is positive or negative

Answer 30

Evaluation

Question 31

If the valence is ___, do more | If ____, do less

Answer 31

Positive | Negative

Question 32

Action is determined by reward valence of the communicator as well as the violation valence if the violation is

Answer 32

Ambiguous

Question 33

1. Result of a mental audit of likely gains or losses 2. The sum of positive and negative attributes that a person brings to an encounter, and the potential he/she has to rewards and punish in the future

Answer 33

Communicator Reward Valence

Question 34

Initial position going into the encounter/event

Answer 34

Interaction Position

Question 35

Outcomes that fulfill our basic needs

Answer 35

Requirements

Question 36

What we think will happen

Answer 36

Expectations

Question 37

What we would personally want to happen

Answer 37

Desires

Question 38

Proponent of the Categorical Imperative

Answer 38

Immanuel Kant

Question 39

Every time we speak or act we have a moral obligation to be truthful

Answer 39

Categorical imperative

Question 40

Proponent of Symbolic Interactionism

Answer 40

George Herbert Mead

Question 41

People are creative and innovative, and free to define each situation in unique and unpredictable ways. The self and society are viewed as in the process of becoming brought about by interactions with symbols, primarily language.

Answer 41

Symbolic Interactionism

Question 42

It captures the idea that language is very human and humanizing

Answer 42

Symbolic Interactionism

Question 43

Concepts of symbolic Interactionism (3)

Answer 43

Meaning Language Thought

Question 44

1. A community effort that is negotiated through language. 2. Arises out of the social interactions that people have with each other. 3. Not inherent in an object but negotiated through language. Humans act toward people of things on the basis of the ___ they assign to those people or things

Answer 44

MEANING

Question 45

The stimulus that has a learned meaning and values for a people

Answer 45

Symbol

Question 46

1. It is by talking with others (symbolic interaction) that we come to ascribe that meaning and develop a universe of discourse. 2. The extent of knowing is dependent on the extent of naming: human intelligence is the ability to symbolically identify what we encounter 3. The way in which we interpret the world 4. Ability to symbolically identify what we encounter separates humans from animals

Answer 46

Language

Question 47

An individual's interpretation of symbols is modified by his or her thought processes

Answer 47

Minding

Question 48

1. The reflective pause between impulse and action. 2. How one interacts with oneself 3. Facilitated by taking on the role of the other

Answer 48

Minding

Question 49

People understand things by assigning ___ to their experience, which is facilitated by ____

Answer 49

1. Meaning | 2. Language

Question 50

Meanings are learned in ____ with others

Answer 50

Interaction

Question 51

Creates social structures and institutions

Answer 51

Interaction

Question 52

The internal conversations which reflects the interactions one has had with others

Answer 52

Minding

Question 53

Part of SELF that is impulsive, unpredictable and is the driving force

Answer 53

I

Question 54

Part of SELF that is the object as seen through looking-glass of other's reactions

Answer 54

ME

Question 55

Look at yourself the way others look at you

Answer 55

Looking-glass self

Question 56

We try to look at ourselves as others likely perceive is

Answer 56

Minding

Question 57

Picture of yourself is acquired through years of ____ with people you've come across in life

Answer 57

Symbolic Interaction

Question 58

Development of our self-concept is a continuous process of combining the ___ and ___

Answer 58

I and Me

Question 59

Organized set of information an individual carries about what the general expectations and attitudes of the social group are

Answer 59

The generalized other

Question 60

Proponents of the Coordinated Management Meaning theory

Answer 60

Barnett Pearce | Vernon Cronen